IT Support Jobs in the Midlands

IT Support
England > Midlands

The median IT Support salary in the Midlands is £27,000 per year according to job vacancies posted during the 6 months to 7 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 46 131 147
Rank change year-on-year +85 +16 -26
Permanent jobs requiring an IT Support 546 212 272
As % of all permanent jobs advertised in the Midlands 4.03% 2.49% 2.39%
As % of the Job Titles category 4.25% 2.79% 2.51%
Number of salaries quoted 446 141 232
10th Percentile £20,375 £21,000 £20,500
25th Percentile £24,000 £25,000 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -1.96%
75th Percentile £33,750 £33,250 £32,625
90th Percentile £37,500 £38,750 £38,750
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,845 7,603 10,825
% of permanent jobs with a recognized job title 94.76% 89.48% 95.04%
Number of salaries quoted 9,247 4,493 7,084
10th Percentile £26,250 £29,000 £27,625
25th Percentile £34,535 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,200 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,249 £60,000
% change year-on-year -12.86% +0.42% +9.09%

IT Support
Job Vacancy Trend in the Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support in the Midlands

IT Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support in the Midlands.

Salary trend for IT Support in the Midlands

IT Support
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support in the Midlands over the 6 months to 7 June 2024.

Salary histogram for IT Support in the Midlands

IT Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Midlands region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +75 294 £27,500 - 35
East Midlands +56 242 £26,000 -5.45% 49
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 7 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support in the job title.

1 261 (47.80%) Windows
2 234 (42.86%) Microsoft
3 224 (41.03%) Microsoft 365
4 205 (37.55%) Active Directory
5 189 (34.62%) Social Skills
6 126 (23.08%) Azure
7 122 (22.34%) Windows Server
8 109 (19.96%) Problem-Solving
9 104 (19.05%) Customer Service
10 88 (16.12%) Microsoft Office
11 87 (15.93%) Entra ID
12 77 (14.10%) Windows 10
13 65 (11.90%) VMware
13 65 (11.90%) Driving Licence
14 64 (11.72%) Microsoft Exchange
15 62 (11.36%) ITIL
16 60 (10.99%) Firewall
17 58 (10.62%) DHCP
17 58 (10.62%) DNS
18 56 (10.26%) SharePoint
19 51 (9.34%) Self-Motivation
20 49 (8.97%) Microsoft Intune
21 46 (8.42%) Hyper-V
22 42 (7.69%) Cybersecurity
23 41 (7.51%) Law
24 40 (7.33%) Microsoft Certification
25 39 (7.14%) VMware Infrastructure
26 34 (6.23%) Manufacturing
26 34 (6.23%) Continuous Improvement
27 32 (5.86%) Time Management

IT Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (11.72%) Microsoft Exchange
2 56 (10.26%) SharePoint
3 17 (3.11%) Skype for Business
4 5 (0.92%) Confluence
5 2 (0.37%) Exchange Server 2010
6 1 (0.18%) Apache
Applications
1 88 (16.12%) Microsoft Office
2 6 (1.10%) Microsoft Excel
3 2 (0.37%) Microsoft PowerPoint
4 1 (0.18%) PrintSoft PReS
Business Applications
1 3 (0.55%) Dynamics CRM
1 3 (0.55%) Dynamics NAV
2 2 (0.37%) Misys Midas
3 1 (0.18%) Sage 300 ERP
Cloud Services
1 224 (41.03%) Microsoft 365
2 126 (23.08%) Azure
3 87 (15.93%) Entra ID
4 10 (1.83%) AWS
5 9 (1.65%) Google Workspace
6 6 (1.10%) Dynamics 365
6 6 (1.10%) OneDrive
7 5 (0.92%) ChatGPT
8 3 (0.55%) WhatsApp
9 2 (0.37%) Amazon S3
9 2 (0.37%) Azure Sentinel
9 2 (0.37%) ClickUp
9 2 (0.37%) Microsoft Purview
9 2 (0.37%) Mimecast
9 2 (0.37%) OpenDNS
9 2 (0.37%) Power Platform
10 1 (0.18%) Adobe Creative Cloud
10 1 (0.18%) Cloud Computing
10 1 (0.18%) Miro
10 1 (0.18%) SaaS
Communications & Networking
1 60 (10.99%) Firewall
2 58 (10.62%) DHCP
2 58 (10.62%) DNS
3 27 (4.95%) LAN
4 26 (4.76%) Wi-Fi
5 25 (4.58%) VoIP
6 24 (4.40%) Wireless
7 22 (4.03%) Internet
8 20 (3.66%) TCP/IP
9 19 (3.48%) VPN
10 18 (3.30%) WAN
11 17 (3.11%) Skype
12 16 (2.93%) Broadband
12 16 (2.93%) Network Security
13 15 (2.75%) VLAN
14 12 (2.20%) SAN
15 7 (1.28%) PBX
16 6 (1.10%) MPLS
16 6 (1.10%) SD-WAN
17 5 (0.92%) Softphone
Database & Business Intelligence
1 12 (2.20%) SQL Server
2 9 (1.65%) Amazon RDS
3 7 (1.28%) MySQL
4 6 (1.10%) PostgreSQL
5 1 (0.18%) Power BI
Development Applications
1 7 (1.28%) JIRA
General
1 189 (34.62%) Social Skills
2 41 (7.51%) Law
3 34 (6.23%) Manufacturing
4 31 (5.68%) Finance
5 30 (5.49%) Legal
6 26 (4.76%) Telecoms
7 17 (3.11%) Analytical Skills
8 12 (2.20%) Organisational Skills
9 10 (1.83%) Local Government
10 9 (1.65%) Advertising
10 9 (1.65%) Retail
11 8 (1.47%) German Language
12 7 (1.28%) Automotive
13 6 (1.10%) French Language
14 4 (0.73%) Marketing
15 3 (0.55%) Inclusion and Diversity
15 3 (0.55%) Multimedia
16 2 (0.37%) Games
16 2 (0.37%) Pharmaceutical
17 1 (0.18%) Front Office
Libraries, Frameworks & Software Standards
1 7 (1.28%) HTML
2 6 (1.10%) OLE
3 2 (0.37%) CSS
3 2 (0.37%) LAMP
3 2 (0.37%) V-Ray
4 1 (0.18%) CodeIgniter
Miscellaneous
1 65 (11.90%) Driving Licence
2 51 (9.34%) Self-Motivation
3 17 (3.11%) Video Conferencing
4 15 (2.75%) Data Centre
5 14 (2.56%) Onboarding
6 11 (2.01%) Fat Client
6 11 (2.01%) Thin Client
7 10 (1.83%) CCTV
7 10 (1.83%) Replication
8 5 (0.92%) EPoS
9 4 (0.73%) Management Information System
10 3 (0.55%) iPad
10 3 (0.55%) Media Streaming
11 2 (0.37%) Mobile App
11 2 (0.37%) PKI
12 1 (0.18%) Derivative
12 1 (0.18%) Graphic Design
12 1 (0.18%) iPhone
12 1 (0.18%) Smartphone
12 1 (0.18%) Social Media
Operating Systems
1 261 (47.80%) Windows
2 122 (22.34%) Windows Server
3 77 (14.10%) Windows 10
4 25 (4.58%) Apple iOS
4 25 (4.58%) Linux
4 25 (4.58%) Windows Server 2019
5 24 (4.40%) Android
6 21 (3.85%) Windows Server 2012
6 21 (3.85%) Windows Server 2016
7 16 (2.93%) Mac OS
8 4 (0.73%) CentOS
9 3 (0.55%) Windows 7
10 1 (0.18%) Debian
10 1 (0.18%) Red Hat Enterprise Linux
10 1 (0.18%) Scientific Linux
10 1 (0.18%) Ubuntu
10 1 (0.18%) Windows 8
Processes & Methodologies
1 109 (19.96%) Problem-Solving
2 104 (19.05%) Customer Service
3 62 (11.36%) ITIL
4 42 (7.69%) Cybersecurity
5 34 (6.23%) Continuous Improvement
6 32 (5.86%) Time Management
7 29 (5.31%) Service Delivery
8 27 (4.95%) ITSM
9 26 (4.76%) Agile
10 19 (3.48%) CRM
11 18 (3.30%) Stakeholder Management
12 17 (3.11%) Infrastructure Engineering
12 17 (3.11%) Inventory Management
12 17 (3.11%) Mathematics
13 15 (2.75%) Asset Management
13 15 (2.75%) Logistics
13 15 (2.75%) Service Management
14 14 (2.56%) Project Delivery
15 13 (2.38%) Break/Fix
16 12 (2.20%) Disaster Recovery
Programming Languages
1 22 (4.03%) SQL
2 6 (1.10%) PHP
2 6 (1.10%) PowerShell
3 2 (0.37%) Java
4 1 (0.18%) C#
4 1 (0.18%) JavaScript
4 1 (0.18%) Perl
4 1 (0.18%) Python
4 1 (0.18%) VBScript
Qualifications
1 40 (7.33%) Microsoft Certification
2 25 (4.58%) Degree
3 17 (3.11%) A+ Certification
4 11 (2.01%) DBS Check
5 9 (1.65%) Network+ Certification
6 8 (1.47%) MCSE
7 7 (1.28%) MCP
8 6 (1.10%) MCITP
9 4 (0.73%) CCNA
9 4 (0.73%) Cisco Certification
10 2 (0.37%) Security Cleared
11 1 (0.18%) CISM
11 1 (0.18%) CISSP
11 1 (0.18%) Computer Science Degree
11 1 (0.18%) HNC
11 1 (0.18%) HND
11 1 (0.18%) MCSA
Quality Assurance & Compliance
1 29 (5.31%) SLA
2 16 (2.93%) Cyber Essentials
3 7 (1.28%) GDPR
3 7 (1.28%) ISO/IEC 27001
4 6 (1.10%) Cyber Essentials PLUS
5 2 (0.37%) Accessibility
5 2 (0.37%) QA
6 1 (0.18%) NIST
6 1 (0.18%) PCI DSS
System Software
1 205 (37.55%) Active Directory
2 46 (8.42%) Hyper-V
3 39 (7.14%) VMware Infrastructure
4 14 (2.56%) Virtual Machines
4 14 (2.56%) VMware ESXi
5 4 (0.73%) vSphere
6 2 (0.37%) BitLocker
6 2 (0.37%) Citrix Hypervisor
6 2 (0.37%) Docker
6 2 (0.37%) pfSense
6 2 (0.37%) Terminal Services
6 2 (0.37%) Virtual Servers
6 2 (0.37%) VMware Workstation
Systems Management
1 49 (8.97%) Microsoft Intune
2 24 (4.40%) SCCM
3 4 (0.73%) AirWatch
4 3 (0.55%) FortiGate
5 2 (0.37%) Backup Exec
5 2 (0.37%) Progress Chef
5 2 (0.37%) WSUS
Vendors
1 234 (42.86%) Microsoft
2 65 (11.90%) VMware
3 28 (5.13%) Veeam
4 27 (4.95%) Cisco
5 14 (2.56%) Google
5 14 (2.56%) HP
6 13 (2.38%) Citrix
7 10 (1.83%) Nimble Storage
8 9 (1.65%) Meraki
9 8 (1.47%) Apple
10 7 (1.28%) SonicWALL
10 7 (1.28%) Ubiquiti
11 6 (1.10%) ESET
11 6 (1.10%) Mitel
11 6 (1.10%) Sage
12 5 (0.92%) Acronis
12 5 (0.92%) ConnectWise
12 5 (0.92%) HubSpot
12 5 (0.92%) Zerto
13 4 (0.73%) Aruba