IT Support Jobs in England

IT Support
UK > England

The median IT Support salary in England is £29,000 per year according to job vacancies posted during the 6 months to 7 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 75 142 300
Rank change year-on-year +67 +158 -47
Permanent jobs requiring an IT Support 2,998 2,084 2,031
As % of all permanent jobs advertised in England 3.20% 2.50% 1.42%
As % of the Job Titles category 3.38% 2.74% 1.48%
Number of salaries quoted 2,582 1,206 1,787
10th Percentile £21,250 £23,000 £20,730
25th Percentile £24,563 £26,250 £23,500
Median annual salary (50th Percentile) £29,000 £31,500 £29,000
Median % change year-on-year -7.94% +8.62% -
75th Percentile £35,000 £37,500 £36,500
90th Percentile £42,500 £46,750 £48,750
UK median annual salary £28,500 £31,000 £29,000
% change year-on-year -8.06% +6.90% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 88,752 75,954 137,584
% of permanent jobs with a recognized job title 94.80% 91.23% 95.95%
Number of salaries quoted 65,003 49,705 75,781
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,249 £60,000
Median % change year-on-year -12.86% +0.42% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

Salary distribution for jobs citing IT Support in England over the 6 months to 7 June 2024.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +77 681 £29,500 - 113
North of England +59 644 £27,500 -1.79% 124
Midlands +85 546 £27,000 -1.82% 84
London +1 398 £35,000 - 53
East of England +35 394 £27,500 -5.17% 47
South West -15 334 £28,000 -6.67% 71
North West +28 296 £27,500 +7.84% 60
West Midlands +75 294 £27,500 - 35
Yorkshire +90 264 £27,250 -6.03% 42
East Midlands +56 242 £26,000 -5.45% 49
North East +29 84 £32,500 -5.80% 24
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support in the job title.

1 1,494 (49.83%) Windows
2 1,425 (47.53%) Microsoft 365
3 1,420 (47.36%) Microsoft
4 1,118 (37.29%) Active Directory
5 981 (32.72%) Social Skills
6 775 (25.85%) Customer Service
7 688 (22.95%) Azure
8 602 (20.08%) Problem-Solving
9 594 (19.81%) Windows Server
10 559 (18.65%) Windows 10
11 481 (16.04%) Microsoft Office
12 472 (15.74%) Microsoft Exchange
13 412 (13.74%) Firewall
14 397 (13.24%) ITIL
15 322 (10.74%) VMware
16 293 (9.77%) Degree
17 279 (9.31%) SharePoint
18 271 (9.04%) Entra ID
19 266 (8.87%) Driving Licence
20 239 (7.97%) DNS
21 233 (7.77%) Hyper-V
21 233 (7.77%) Microsoft Intune
22 222 (7.40%) Wireless
23 220 (7.34%) VMware Infrastructure
24 209 (6.97%) Cisco
25 203 (6.77%) DHCP
26 192 (6.40%) Citrix
27 184 (6.14%) WAN
28 175 (5.84%) Android
29 174 (5.80%) Finance

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 472 (15.74%) Microsoft Exchange
2 279 (9.31%) SharePoint
3 28 (0.93%) Exchange Server 2013
4 21 (0.70%) Skype for Business
5 17 (0.57%) Exchange Server 2010
6 15 (0.50%) Exchange Server 2007
7 13 (0.43%) Confluence
8 11 (0.37%) IIS
9 6 (0.20%) Exchange Server 2000
10 3 (0.10%) SAS
10 3 (0.10%) WordPress
11 2 (0.067%) Apache
11 2 (0.067%) Blackberry Enterprise Server
11 2 (0.067%) CMS
11 2 (0.067%) Exchange Server 2003
11 2 (0.067%) Resin
12 1 (0.033%) SharePoint 2013
12 1 (0.033%) Site Server
12 1 (0.033%) Tomcat
Applications
1 481 (16.04%) Microsoft Office
2 81 (2.70%) Microsoft Excel
3 16 (0.53%) Microsoft PowerPoint
4 9 (0.30%) Spreadsheet
5 4 (0.13%) Microsoft Project
6 3 (0.10%) Final Cut Pro
6 3 (0.10%) Pro Tools
6 3 (0.10%) SPSS
7 2 (0.067%) Adobe Creative Suite
8 1 (0.033%) PrintSoft PReS
Business Applications
1 9 (0.30%) Dynamics CRM
2 5 (0.17%) Dynamics GP
2 5 (0.17%) Sage X3
3 3 (0.10%) Carpe Diem
3 3 (0.10%) Dynamics NAV
4 2 (0.067%) Misys Midas
4 2 (0.067%) Oracle Receivables
5 1 (0.033%) Elite 3E
5 1 (0.033%) Epicor Tropos
5 1 (0.033%) Sage 300 ERP
5 1 (0.033%) SAP Business One
5 1 (0.033%) Visualfiles
Cloud Services
1 1,425 (47.53%) Microsoft 365
2 688 (22.95%) Azure
3 271 (9.04%) Entra ID
4 91 (3.04%) AWS
5 72 (2.40%) OneDrive
6 64 (2.13%) Google Workspace
7 32 (1.07%) Mimecast
8 23 (0.77%) WhatsApp
9 21 (0.70%) Power Platform
10 13 (0.43%) Dynamics 365
11 10 (0.33%) Power Automate
12 9 (0.30%) Cloud Computing
13 8 (0.27%) SaaS
14 6 (0.20%) Amazon EC2
14 6 (0.20%) Serverless
15 5 (0.17%) ChatGPT
15 5 (0.17%) DigitalOcean
15 5 (0.17%) Dropbox
15 5 (0.17%) IaaS
15 5 (0.17%) iTunes
Communications & Networking
1 412 (13.74%) Firewall
2 239 (7.97%) DNS
3 222 (7.40%) Wireless
4 203 (6.77%) DHCP
5 184 (6.14%) WAN
6 171 (5.70%) Wi-Fi
7 165 (5.50%) VPN
8 143 (4.77%) TCP/IP
9 131 (4.37%) LAN
10 116 (3.87%) VoIP
11 88 (2.94%) VLAN
12 81 (2.70%) Internet
13 74 (2.47%) SD-WAN
14 72 (2.40%) Cisco IOS
15 68 (2.27%) SAN
16 66 (2.20%) WebEx
17 46 (1.53%) Network Security
18 43 (1.43%) Remote Desktop
19 24 (0.80%) Skype
20 23 (0.77%) Broadband
Database & Business Intelligence
1 126 (4.20%) SQL Server
2 34 (1.13%) Amazon RDS
3 24 (0.80%) MySQL
4 17 (0.57%) Power BI
5 10 (0.33%) SQL Server Reporting Services
6 8 (0.27%) MariaDB
7 6 (0.20%) PostgreSQL
8 5 (0.17%) DB2
9 4 (0.13%) BusinessObjects
10 3 (0.10%) Big Data
10 3 (0.10%) EDRMS
10 3 (0.10%) Oracle Database
11 2 (0.067%) Crystal Reports
11 2 (0.067%) Oracle Reports
11 2 (0.067%) SQL Server Integration Services
12 1 (0.033%) Amazon QuickSight
12 1 (0.033%) Electronic Patient Records
12 1 (0.033%) Tableau
Development Applications
1 32 (1.07%) JIRA
2 2 (0.067%) Git
2 2 (0.067%) Hudson
2 2 (0.067%) MSI
2 2 (0.067%) Visual Studio
3 1 (0.033%) Atlassian Bamboo
3 1 (0.033%) Bitbucket
3 1 (0.033%) Jenkins
General
1 981 (32.72%) Social Skills
2 174 (5.80%) Finance
3 158 (5.27%) Analytical Skills
4 117 (3.90%) Law
5 108 (3.60%) Manufacturing
6 104 (3.47%) Legal
7 89 (2.97%) Organisational Skills
8 81 (2.70%) Telecoms
9 69 (2.30%) Inclusion and Diversity
10 64 (2.13%) Retail
11 39 (1.30%) Marketing
12 34 (1.13%) Advertising
13 28 (0.93%) Documentation Skills
13 28 (0.93%) Games
14 26 (0.87%) Public Sector
15 23 (0.77%) Automotive
15 23 (0.77%) Banking
16 21 (0.70%) German Language
17 14 (0.47%) Back Office
18 11 (0.37%) Electronics
Libraries, Frameworks & Software Standards
1 12 (0.40%) HTML
2 8 (0.27%) LDAP
3 7 (0.23%) ADSI
3 7 (0.23%) CSS
3 7 (0.23%) OLE
4 6 (0.20%) .NET
4 6 (0.20%) EDI
4 6 (0.20%) X-Windows
5 5 (0.17%) Kafka
6 4 (0.13%) Cocoa
7 3 (0.10%) LAMP
7 3 (0.10%) React
7 3 (0.10%) Software Packaging
8 2 (0.067%) RESTful
8 2 (0.067%) SOAP
8 2 (0.067%) V-Ray
9 1 (0.033%) CodeIgniter
9 1 (0.033%) RESTEasy
9 1 (0.033%) SAML
9 1 (0.033%) XML
Miscellaneous
1 266 (8.87%) Driving Licence
2 139 (4.64%) Self-Motivation
3 105 (3.50%) Video Conferencing
4 67 (2.23%) Management Information System
5 63 (2.10%) Wiki
6 55 (1.83%) Replication
7 48 (1.60%) Onboarding
8 39 (1.30%) EPoS
9 35 (1.17%) Data Centre
10 29 (0.97%) CCTV
11 27 (0.90%) iPad
12 25 (0.83%) Enterprise Storage
12 25 (0.83%) Smartphone
13 24 (0.80%) Fat Client
13 24 (0.80%) Thin Client
14 20 (0.67%) iPhone
15 15 (0.50%) Social Media
16 14 (0.47%) Educational Technology
17 12 (0.40%) Analytical Mindset
17 12 (0.40%) Public Cloud
Operating Systems
1 1,494 (49.83%) Windows
2 594 (19.81%) Windows Server
3 559 (18.65%) Windows 10
4 175 (5.84%) Android
5 152 (5.07%) Linux
6 127 (4.24%) Mac OS
7 117 (3.90%) Apple iOS
8 108 (3.60%) Windows Server 2016
9 102 (3.40%) Windows Server 2019
10 68 (2.27%) Windows Server 2012
11 50 (1.67%) Windows 7
12 36 (1.20%) Mac OS X
12 36 (1.20%) Windows Server 2008
13 21 (0.70%) Windows 8
14 19 (0.63%) Unix
15 9 (0.30%) Red Hat Enterprise Linux
16 8 (0.27%) CentOS
17 5 (0.17%) Debian
17 5 (0.17%) Ubuntu
17 5 (0.17%) Windows Server 2003
Processes & Methodologies
1 775 (25.85%) Customer Service
2 602 (20.08%) Problem-Solving
3 397 (13.24%) ITIL
4 170 (5.67%) Cybersecurity
5 146 (4.87%) ITSM
6 145 (4.84%) Service Delivery
7 137 (4.57%) Service Management
8 108 (3.60%) Computer Science
9 106 (3.54%) Time Management
10 101 (3.37%) Mobile Device Management
11 94 (3.14%) Incident Management
12 87 (2.90%) Project Delivery
13 83 (2.77%) Change Management
14 80 (2.67%) Asset Management
15 77 (2.57%) Continuous Improvement
16 76 (2.54%) Agile
17 73 (2.43%) Infrastructure Engineering
18 72 (2.40%) Mathematics
19 71 (2.37%) Business Continuity
20 70 (2.33%) Application Virtualisation
Programming Languages
1 170 (5.67%) SQL
2 99 (3.30%) PowerShell
3 15 (0.50%) PHP
4 11 (0.37%) Bash
4 11 (0.37%) Java
5 9 (0.30%) Python
6 5 (0.17%) JavaScript
6 5 (0.17%) T-SQL
6 5 (0.17%) VB
7 4 (0.13%) C#
8 1 (0.033%) C
8 1 (0.033%) COBOL
8 1 (0.033%) Perl
8 1 (0.033%) VBA
8 1 (0.033%) VBScript
Qualifications
1 293 (9.77%) Degree
2 171 (5.70%) Microsoft Certification
3 93 (3.10%) DBS Check
4 74 (2.47%) A+ Certification
4 74 (2.47%) Computer Science Degree
5 63 (2.10%) Master's Degree
6 51 (1.70%) Security Cleared
7 49 (1.63%) CCNA
7 49 (1.63%) Cisco Certification
8 48 (1.60%) MCSE
9 43 (1.43%) Network+ Certification
10 42 (1.40%) MCP
11 38 (1.27%) Azure Certification
12 30 (1.00%) SC Cleared
13 27 (0.90%) MCSA
14 20 (0.67%) ITIL Certification
15 18 (0.60%) ITIL Foundation Certificate
16 15 (0.50%) DV Cleared
17 13 (0.43%) CompTIA Security+
17 13 (0.43%) MCITP
Quality Assurance & Compliance
1 159 (5.30%) SLA
2 49 (1.63%) GDPR
3 34 (1.13%) Cyber Essentials
4 28 (0.93%) ISO/IEC 27001
5 18 (0.60%) QA
6 8 (0.27%) Cyber Essentials PLUS
7 5 (0.17%) Accessibility
7 5 (0.17%) PCI DSS
8 3 (0.10%) NIST
9 2 (0.067%) ISO 9001
9 2 (0.067%) PMO
9 2 (0.067%) Sarbanes-Oxley
10 1 (0.033%) ISO 14001
10 1 (0.033%) ISO/IEC 20000
System Software
1 1,118 (37.29%) Active Directory
2 233 (7.77%) Hyper-V
3 220 (7.34%) VMware Infrastructure
4 95 (3.17%) VMware ESXi
5 63 (2.10%) XenApp
6 61 (2.03%) Microsoft App-V
7 60 (2.00%) XenDesktop
8 49 (1.63%) Virtual Desktop
9 26 (0.87%) Virtual Machines
10 18 (0.60%) vSphere
11 10 (0.33%) Docker
12 8 (0.27%) Terminal Services
12 8 (0.27%) Virtual Servers
13 4 (0.13%) Citrix Hypervisor
14 2 (0.067%) BitLocker
14 2 (0.067%) Firmware
14 2 (0.067%) pfSense
14 2 (0.067%) Terminal Server
14 2 (0.067%) VMware Server
14 2 (0.067%) VMware Workstation
Systems Management
1 233 (7.77%) Microsoft Intune
2 157 (5.24%) SCCM
3 67 (2.23%) AirWatch
4 34 (1.13%) Jamf Pro
5 13 (0.43%) Cisco CUCM
5 13 (0.43%) ServiceCenter
6 12 (0.40%) WSUS
7 11 (0.37%) Autotask
8 8 (0.27%) FortiGate
8 8 (0.27%) PaperCut
9 6 (0.20%) Kubernetes
9 6 (0.20%) Opsgenie
10 5 (0.17%) Systems Management Server (SMS)
11 4 (0.13%) Backup Exec
11 4 (0.13%) WhatsUp Gold
12 3 (0.10%) Microsoft Data Protection Manager
12 3 (0.10%) NetBackup
12 3 (0.10%) NetCrunch
12 3 (0.10%) Progress Chef
12 3 (0.10%) SCDPM
Vendors
1 1,420 (47.36%) Microsoft
2 322 (10.74%) VMware
3 209 (6.97%) Cisco
4 192 (6.40%) Citrix
5 140 (4.67%) Apple
6 101 (3.37%) Veeam
7 91 (3.04%) Google
8 61 (2.03%) Sophos
9 52 (1.73%) HP
10 42 (1.40%) Meraki
11 37 (1.23%) ServiceNow
12 31 (1.03%) ConnectWise
13 30 (1.00%) Draytek
14 27 (0.90%) Dell
15 25 (0.83%) Aruba
16 24 (0.80%) Barracuda Networks
16 24 (0.80%) Bloomberg
17 22 (0.73%) iManage
17 22 (0.73%) Palo Alto
18 21 (0.70%) Sage