IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,500 per year according to job vacancies posted during the 6 months to 7 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 196 324 445
Rank change year-on-year +128 +121 -141
Permanent jobs requiring an IT Support Engineer 1,070 534 522
As % of all permanent jobs advertised in the UK excluding London 1.36% 0.95% 0.69%
As % of the Job Titles category 1.43% 1.07% 0.72%
Number of salaries quoted 987 374 488
10th Percentile £22,750 £25,000 £22,425
25th Percentile £25,500 £26,250 £25,000
Median annual salary (50th Percentile) £29,500 £30,000 £30,000
Median % change year-on-year -1.67% - +7.14%
75th Percentile £34,500 £35,000 £35,000
90th Percentile £42,500 £38,750 £43,750
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,602 49,722 72,061
% of permanent jobs with a recognized job title 95.07% 88.83% 95.58%
Number of salaries quoted 52,192 29,369 43,047
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,500
Median % change year-on-year -6.54% +5.94% +6.32%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 7 June 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +120 280 £30,000 - 39
North of England +78 230 £28,500 -7.02% 41
Midlands +67 185 £29,500 +7.27% 20
East of England +47 148 £29,500 -5.98% 20
South West +22 146 £30,000 -7.69% 25
North West +47 114 £27,000 -13.60% 24
West Midlands +57 109 £28,500 +3.64% 7
Yorkshire +54 74 £30,000 +8.11% 13
East Midlands +13 72 £30,000 +9.09% 13
North East +17 42 £32,500 -3.34% 4
Scotland -52 39 £27,500 - 13
Wales +43 38 £27,500 -12.00% 1
Northern Ireland +18 4 £30,000 -11.11% 5
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 7 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 647 (60.47%) Windows
2 608 (56.82%) Microsoft 365
3 557 (52.06%) Microsoft
4 477 (44.58%) Active Directory
5 374 (34.95%) Azure
6 350 (32.71%) Social Skills
7 315 (29.44%) Windows Server
8 255 (23.83%) Firewall
9 238 (22.24%) Customer Service
10 194 (18.13%) Microsoft Exchange
11 193 (18.04%) Problem-Solving
12 187 (17.48%) Windows 10
13 185 (17.29%) VMware
14 175 (16.36%) Microsoft Office
15 155 (14.49%) Hyper-V
16 149 (13.93%) ITIL
17 147 (13.74%) SharePoint
18 134 (12.52%) Entra ID
19 129 (12.06%) VMware Infrastructure
20 118 (11.03%) Microsoft Intune
21 112 (10.47%) Driving Licence
22 102 (9.53%) SQL
23 96 (8.97%) DNS
24 91 (8.50%) SQL Server
25 83 (7.76%) Linux
26 82 (7.66%) Wi-Fi
27 79 (7.38%) Microsoft Certification
27 79 (7.38%) VoIP
28 78 (7.29%) VPN
28 78 (7.29%) Citrix

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 194 (18.13%) Microsoft Exchange
2 147 (13.74%) SharePoint
3 12 (1.12%) Exchange Server 2013
4 10 (0.93%) Confluence
5 9 (0.84%) Exchange Server 2010
6 7 (0.65%) Exchange Server 2007
7 6 (0.56%) Exchange Server 2000
8 5 (0.47%) IIS
9 3 (0.28%) Jupyter
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.093%) Apache
11 1 (0.093%) Site Server
11 1 (0.093%) Tomcat
Applications
1 175 (16.36%) Microsoft Office
2 45 (4.21%) Microsoft Excel
3 6 (0.56%) Spreadsheet
4 4 (0.37%) Microsoft Project
5 1 (0.093%) Microsoft PowerPoint
Business Applications
1 5 (0.47%) Sage X3
2 2 (0.19%) Oracle Receivables
3 1 (0.093%) Dynamics AX
3 1 (0.093%) Dynamics CRM
Cloud Services
1 608 (56.82%) Microsoft 365
2 374 (34.95%) Azure
3 134 (12.52%) Entra ID
4 42 (3.93%) AWS
5 39 (3.64%) OneDrive
6 21 (1.96%) Google Workspace
7 15 (1.40%) Mimecast
8 6 (0.56%) Cloud Computing
9 5 (0.47%) iTunes
9 5 (0.47%) Serverless
10 4 (0.37%) Power Platform
11 3 (0.28%) IaaS
11 3 (0.28%) PaaS
11 3 (0.28%) SaaS
12 2 (0.19%) Amazon EC2
12 2 (0.19%) Amazon S3
12 2 (0.19%) ClickUp
12 2 (0.19%) Microsoft Purview
12 2 (0.19%) Power Automate
12 2 (0.19%) WhatsApp
Communications & Networking
1 255 (23.83%) Firewall
2 96 (8.97%) DNS
3 82 (7.66%) Wi-Fi
4 79 (7.38%) VoIP
5 78 (7.29%) VPN
6 77 (7.20%) Wireless
7 76 (7.10%) DHCP
8 58 (5.42%) TCP/IP
9 56 (5.23%) SAN
10 47 (4.39%) VLAN
11 46 (4.30%) WAN
12 39 (3.64%) LAN
13 30 (2.80%) Internet
14 26 (2.43%) Remote Desktop
15 18 (1.68%) NAS
16 14 (1.31%) Network Security
16 14 (1.31%) Unified Communications
17 12 (1.12%) SSL
18 11 (1.03%) Broadband
19 9 (0.84%) PBX
Database & Business Intelligence
1 91 (8.50%) SQL Server
2 34 (3.18%) Amazon RDS
3 17 (1.59%) MySQL
4 8 (0.75%) MariaDB
5 4 (0.37%) DB2
6 3 (0.28%) Metabase
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Reports
7 2 (0.19%) Power BI
Development Applications
1 22 (2.06%) JIRA
2 3 (0.28%) Visual Studio Code
3 2 (0.19%) Visual Studio
4 1 (0.093%) Jenkins
General
1 350 (32.71%) Social Skills
2 57 (5.33%) Organisational Skills
3 55 (5.14%) Telecoms
4 41 (3.83%) Finance
5 40 (3.74%) Law
6 33 (3.08%) Analytical Skills
7 32 (2.99%) Inclusion and Diversity
8 28 (2.62%) Manufacturing
9 25 (2.34%) Retail
10 19 (1.78%) Documentation Skills
11 18 (1.68%) Games
11 18 (1.68%) Legal
12 13 (1.21%) Marketing
13 11 (1.03%) Back Office
14 8 (0.75%) Advertising
15 7 (0.65%) Public Sector
16 4 (0.37%) Banking
17 2 (0.19%) French Language
17 2 (0.19%) Military
17 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.47%) Kafka
2 4 (0.37%) Cocoa
3 3 (0.28%) LAMP
4 2 (0.19%) .NET
4 2 (0.19%) CSS
4 2 (0.19%) HTML
4 2 (0.19%) V-Ray
5 1 (0.093%) EDI
5 1 (0.093%) LDAP
5 1 (0.093%) RESTEasy
Miscellaneous
1 112 (10.47%) Driving Licence
2 37 (3.46%) Self-Motivation
3 36 (3.36%) Replication
4 25 (2.34%) Enterprise Storage
5 22 (2.06%) Fat Client
5 22 (2.06%) Thin Client
6 21 (1.96%) Management Information System
7 16 (1.50%) Data Centre
8 13 (1.21%) CCTV
8 13 (1.21%) iPad
8 13 (1.21%) Onboarding
9 10 (0.93%) EPoS
9 10 (0.93%) Social Media
10 8 (0.75%) Client/Server
11 7 (0.65%) iPhone
12 6 (0.56%) Public Cloud
13 5 (0.47%) Hybrid Cloud
13 5 (0.47%) Life Science
14 3 (0.28%) Raspberry Pi
14 3 (0.28%) Wiki
Operating Systems
1 647 (60.47%) Windows
2 315 (29.44%) Windows Server
3 187 (17.48%) Windows 10
4 83 (7.76%) Linux
5 65 (6.07%) Windows Server 2016
6 55 (5.14%) Mac OS
7 54 (5.05%) Windows Server 2019
8 44 (4.11%) Windows Server 2012
9 40 (3.74%) Android
10 34 (3.18%) Apple iOS
11 28 (2.62%) Windows 7
12 16 (1.50%) Windows Server 2008
13 13 (1.21%) Windows 8
14 10 (0.93%) Mac OS X
15 7 (0.65%) Unix
16 6 (0.56%) CentOS
17 5 (0.47%) Windows Server 2003
18 4 (0.37%) Debian
19 3 (0.28%) Red Hat Enterprise Linux
20 2 (0.19%) Ubuntu
Processes & Methodologies
1 238 (22.24%) Customer Service
2 193 (18.04%) Problem-Solving
3 149 (13.93%) ITIL
4 73 (6.82%) Cybersecurity
5 70 (6.54%) Infrastructure Engineering
6 48 (4.49%) Project Delivery
6 48 (4.49%) Service Delivery
7 45 (4.21%) Incident Management
8 37 (3.46%) Agile
9 35 (3.27%) Change Management
9 35 (3.27%) Continuous Improvement
9 35 (3.27%) Project Planning
10 34 (3.18%) Remote Monitoring and Management
11 30 (2.80%) Time Management
12 29 (2.71%) Customer Experience
13 28 (2.62%) Asset Management
14 27 (2.52%) Migration
15 26 (2.43%) Disaster Recovery
16 24 (2.24%) B2B
17 23 (2.15%) Fault Analysis
Programming Languages
1 102 (9.53%) SQL
2 38 (3.55%) PowerShell
3 7 (0.65%) PHP
4 5 (0.47%) Java
4 5 (0.47%) VB
5 4 (0.37%) Python
6 3 (0.28%) Bash
7 1 (0.093%) Perl
Qualifications
1 79 (7.38%) Microsoft Certification
2 74 (6.92%) Degree
3 49 (4.58%) DBS Check
4 29 (2.71%) Network+ Certification
5 28 (2.62%) CCNA
5 28 (2.62%) Cisco Certification
6 20 (1.87%) Azure Certification
7 18 (1.68%) A+ Certification
8 17 (1.59%) MCSE
9 15 (1.40%) MCP
10 10 (0.93%) CompTIA Security+
11 8 (0.75%) Security Cleared
12 7 (0.65%) ITIL Certification
12 7 (0.65%) ITIL Foundation Certificate
12 7 (0.65%) MCSA
13 6 (0.56%) DV Cleared
14 4 (0.37%) SC Cleared
15 3 (0.28%) Computer Science Degree
16 2 (0.19%) MCDST
16 2 (0.19%) MCITP
Quality Assurance & Compliance
1 64 (5.98%) SLA
2 33 (3.08%) GDPR
3 13 (1.21%) Cyber Essentials
4 10 (0.93%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.093%) Accessibility
6 1 (0.093%) PCI DSS
System Software
1 477 (44.58%) Active Directory
2 155 (14.49%) Hyper-V
3 129 (12.06%) VMware Infrastructure
4 26 (2.43%) VMware ESXi
5 20 (1.87%) Virtual Desktop
6 9 (0.84%) vSphere
7 8 (0.75%) Docker
7 8 (0.75%) Virtual Machines
8 5 (0.47%) Virtual Servers
9 4 (0.37%) Citrix Hypervisor
9 4 (0.37%) Terminal Services
10 3 (0.28%) Firmware
11 2 (0.19%) pfSense
11 2 (0.19%) VMware Workstation
12 1 (0.093%) NFS
12 1 (0.093%) Terminal Server
12 1 (0.093%) XenApp
Systems Management
1 118 (11.03%) Microsoft Intune
2 43 (4.02%) SCCM
3 13 (1.21%) Cisco CUCM
3 13 (1.21%) ServiceCenter
4 9 (0.84%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 4 (0.37%) WSUS
7 3 (0.28%) Backup Exec
7 3 (0.28%) NetCrunch
8 2 (0.19%) Active Directory Federation Services
8 2 (0.19%) Grafana
8 2 (0.19%) Prometheus
8 2 (0.19%) vCenter Server
9 1 (0.093%) Autotask
9 1 (0.093%) Failover Clustering
9 1 (0.093%) FortiGate
9 1 (0.093%) ZABBIX
Vendors
1 557 (52.06%) Microsoft
2 185 (17.29%) VMware
3 78 (7.29%) Citrix
4 76 (7.10%) Cisco
5 73 (6.82%) Veeam
6 66 (6.17%) Apple
7 47 (4.39%) Sophos
8 36 (3.36%) HP
9 28 (2.62%) Meraki
10 27 (2.52%) Draytek
11 23 (2.15%) Barracuda Networks
11 23 (2.15%) Google
12 22 (2.06%) ConnectWise
13 19 (1.78%) Aruba
14 16 (1.50%) Palo Alto
15 14 (1.31%) Fortinet
16 13 (1.21%) WatchGuard
17 11 (1.03%) Dell
18 10 (0.93%) Mitel
19 9 (0.84%) ESET