Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 7 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 234 435 584
Rank change year-on-year +201 +149 -90
Permanent jobs requiring a Support Technician 906 316 308
As % of all permanent jobs advertised in the UK excluding London 1.15% 0.56% 0.41%
As % of the Job Titles category 1.21% 0.64% 0.43%
Number of salaries quoted 762 204 252
10th Percentile £21,250 £22,750 £20,250
25th Percentile £24,000 £24,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £33,750 £28,750
90th Percentile £34,250 £36,500 £31,000
UK median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,602 49,722 72,061
% of permanent jobs with a recognized job title 95.07% 88.83% 95.58%
Number of salaries quoted 52,192 29,369 43,047
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,500
Median % change year-on-year -6.54% +5.94% +6.32%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 7 June 2024.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +132 255 £27,000 -14.29% 32
North of England +108 197 £27,500 +1.45% 33
East of England +104 177 £26,500 -3.64% 6
Midlands +101 167 £26,000 +1.96% 37
Yorkshire +145 102 £26,500 -2.24% 13
East Midlands +57 92 £26,000 +8.33% 20
North West +1 80 £28,000 -18.84% 16
West Midlands +44 69 £26,000 -9.01% 17
South West -25 51 £27,500 - 18
Scotland -42 35 £24,000 -20.00% 8
Wales +23 22 £24,500 -10.91% 5
North East -4 15 £30,000 - 4
Northern Ireland +19 2 £29,500 - 3
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 7 June 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 374 (41.28%) Windows
2 369 (40.73%) Microsoft 365
3 355 (39.18%) Microsoft
4 273 (30.13%) Customer Service
5 272 (30.02%) Social Skills
6 244 (26.93%) Active Directory
7 214 (23.62%) Problem-Solving
8 154 (17.00%) Windows Server
9 131 (14.46%) Microsoft Office
10 112 (12.36%) Azure
10 112 (12.36%) Windows 10
11 99 (10.93%) Driving Licence
12 81 (8.94%) Microsoft Exchange
12 81 (8.94%) DNS
13 75 (8.28%) Firewall
14 70 (7.73%) TCP/IP
14 70 (7.73%) ITIL
15 69 (7.62%) Wireless
16 67 (7.40%) DHCP
17 62 (6.84%) VMware
17 62 (6.84%) Entra ID
18 60 (6.62%) Manufacturing
19 59 (6.51%) Degree
20 57 (6.29%) Google
21 54 (5.96%) Finance
22 51 (5.63%) Time Management
23 50 (5.52%) ITSM
24 49 (5.41%) SLA
25 46 (5.08%) SharePoint
26 43 (4.75%) VMware Infrastructure

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (8.94%) Microsoft Exchange
2 46 (5.08%) SharePoint
3 6 (0.66%) Exchange Server 2007
3 6 (0.66%) Exchange Server 2010
3 6 (0.66%) Exchange Server 2013
4 5 (0.55%) Confluence
5 3 (0.33%) IIS
6 2 (0.22%) Resin
7 1 (0.11%) Apache
Applications
1 131 (14.46%) Microsoft Office
2 13 (1.43%) Microsoft Excel
3 1 (0.11%) Microsoft PowerPoint
Business Applications
1 5 (0.55%) Sage 200
1 5 (0.55%) Sage 50
1 5 (0.55%) Sage CRM
2 2 (0.22%) Dynamics NAV
Cloud Services
1 369 (40.73%) Microsoft 365
2 112 (12.36%) Azure
3 62 (6.84%) Entra ID
4 24 (2.65%) Google Workspace
5 16 (1.77%) AWS
6 10 (1.10%) WhatsApp
7 9 (0.99%) OneDrive
8 7 (0.77%) IaaS
9 5 (0.55%) ChatGPT
10 4 (0.44%) Power Platform
11 2 (0.22%) Azure Sentinel
11 2 (0.22%) Dropbox
11 2 (0.22%) Google Drive
11 2 (0.22%) SaaS
12 1 (0.11%) Adobe Creative Cloud
12 1 (0.11%) GCP
12 1 (0.11%) Miro
Communications & Networking
1 81 (8.94%) DNS
2 75 (8.28%) Firewall
3 70 (7.73%) TCP/IP
4 69 (7.62%) Wireless
5 67 (7.40%) DHCP
6 40 (4.42%) LAN
7 35 (3.86%) Wi-Fi
8 25 (2.76%) WAN
9 23 (2.54%) VPN
10 22 (2.43%) Internet
11 20 (2.21%) VLAN
11 20 (2.21%) VoIP
12 14 (1.55%) Ethernet
12 14 (1.55%) Network Security
13 8 (0.88%) FTP
14 7 (0.77%) MPLS
14 7 (0.77%) SD-WAN
15 6 (0.66%) Broadband
15 6 (0.66%) IMAP
15 6 (0.66%) SAN
Database & Business Intelligence
1 8 (0.88%) SQL Server
2 6 (0.66%) PostgreSQL
3 4 (0.44%) Power BI
4 2 (0.22%) SQL Server Reporting Services
5 1 (0.11%) MySQL
5 1 (0.11%) Tableau
Development Applications
1 5 (0.55%) JIRA
General
1 272 (30.02%) Social Skills
2 60 (6.62%) Manufacturing
3 54 (5.96%) Finance
4 38 (4.19%) Analytical Skills
5 29 (3.20%) Retail
6 26 (2.87%) Organisational Skills
7 20 (2.21%) Inclusion and Diversity
8 15 (1.66%) Public Sector
9 12 (1.32%) Local Government
10 10 (1.10%) Legal
10 10 (1.10%) Marketing
10 10 (1.10%) Multimedia
11 9 (0.99%) Law
12 7 (0.77%) Automotive
13 6 (0.66%) Telecoms
14 5 (0.55%) Electronics
14 5 (0.55%) Publishing
15 3 (0.33%) Advertising
15 3 (0.33%) Aviation
15 3 (0.33%) Fire and Rescue
Libraries, Frameworks & Software Standards
1 3 (0.33%) CSS
1 3 (0.33%) HTML
2 2 (0.22%) EDI
3 1 (0.11%) .NET
Miscellaneous
1 99 (10.93%) Driving Licence
2 37 (4.08%) Self-Motivation
3 24 (2.65%) CCTV
4 20 (2.21%) Onboarding
5 19 (2.10%) Management Information System
6 16 (1.77%) Data Centre
7 15 (1.66%) NHS
8 14 (1.55%) Video Conferencing
9 8 (0.88%) LIMS
9 8 (0.88%) Replication
10 7 (0.77%) EPoS
10 7 (0.77%) Handset
10 7 (0.77%) Interactive Media
11 6 (0.66%) Analytical Mindset
11 6 (0.66%) Clustering
11 6 (0.66%) Social Media
12 4 (0.44%) Educational Technology
12 4 (0.44%) Mobile Computing
13 3 (0.33%) SCADA
13 3 (0.33%) Team-Oriented Environment
Operating Systems
1 374 (41.28%) Windows
2 154 (17.00%) Windows Server
3 112 (12.36%) Windows 10
4 34 (3.75%) Linux
5 22 (2.43%) Apple iOS
6 21 (2.32%) Android
7 20 (2.21%) Windows Server 2016
8 13 (1.43%) Mac OS
8 13 (1.43%) Windows Server 2019
9 11 (1.21%) Windows 7
10 8 (0.88%) Unix
10 8 (0.88%) Windows 8
10 8 (0.88%) Windows Server 2012
11 6 (0.66%) Windows Server 2008
12 5 (0.55%) Red Hat Enterprise Linux
13 2 (0.22%) Ubuntu
Processes & Methodologies
1 273 (30.13%) Customer Service
2 214 (23.62%) Problem-Solving
3 70 (7.73%) ITIL
4 51 (5.63%) Time Management
5 50 (5.52%) ITSM
6 42 (4.64%) Cybersecurity
7 41 (4.53%) Service Management
8 28 (3.09%) Mathematics
8 28 (3.09%) Service Delivery
9 26 (2.87%) CRM
10 24 (2.65%) Collaborative Working
11 22 (2.43%) Coaching
11 22 (2.43%) Logistics
12 19 (2.10%) Preventative Maintenance
13 18 (1.99%) Information Security
14 17 (1.88%) Project Management
15 16 (1.77%) Computer Science
16 15 (1.66%) Asset Management
16 15 (1.66%) Change Management
16 15 (1.66%) Configuration Management
Programming Languages
1 33 (3.64%) PowerShell
2 28 (3.09%) SQL
3 5 (0.55%) T-SQL
4 2 (0.22%) Java
5 1 (0.11%) C#
Qualifications
1 59 (6.51%) Degree
2 43 (4.75%) DBS Check
3 41 (4.53%) A+ Certification
4 35 (3.86%) Microsoft Certification
5 20 (2.21%) Security Cleared
6 17 (1.88%) SC Cleared
7 16 (1.77%) CCNA
7 16 (1.77%) Cisco Certification
8 12 (1.32%) MCP
9 9 (0.99%) MCSE
9 9 (0.99%) Network+ Certification
10 7 (0.77%) ITIL Foundation Certificate
10 7 (0.77%) MCITP
11 5 (0.55%) MCSA
12 4 (0.44%) Computer Science Degree
12 4 (0.44%) ITIL Certification
13 3 (0.33%) HNC
14 2 (0.22%) BPSS Clearance
14 2 (0.22%) HND
14 2 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (5.41%) SLA
2 25 (2.76%) GDPR
3 7 (0.77%) Cyber Essentials
3 7 (0.77%) Cyber Essentials PLUS
4 4 (0.44%) QA
5 2 (0.22%) Accessibility
5 2 (0.22%) ISO/IEC 27001
6 1 (0.11%) ISO 14001
6 1 (0.11%) ISO 9001
System Software
1 244 (26.93%) Active Directory
2 43 (4.75%) VMware Infrastructure
3 32 (3.53%) Hyper-V
4 10 (1.10%) Virtual Machines
5 9 (0.99%) vSphere
6 6 (0.66%) Terminal Services
6 6 (0.66%) VMware ESXi
7 3 (0.33%) Virtual Servers
8 2 (0.22%) BitLocker
8 2 (0.22%) Virtual Desktop
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 43 (4.75%) Microsoft Intune
2 12 (1.32%) SCCM
3 6 (0.66%) Active Directory Federation Services
3 6 (0.66%) Microsoft Clustering
3 6 (0.66%) SCOM
4 5 (0.55%) McAfee ePO
5 4 (0.44%) AirWatch
6 3 (0.33%) Autotask
6 3 (0.33%) Microsoft Data Protection Manager
6 3 (0.33%) SCDPM
6 3 (0.33%) SmoothWall
7 2 (0.22%) FortiGate
7 2 (0.22%) Jamf Pro
7 2 (0.22%) PaperCut
8 1 (0.11%) Graylog
8 1 (0.11%) WSUS
Vendors
1 355 (39.18%) Microsoft
2 62 (6.84%) VMware
3 57 (6.29%) Google
4 31 (3.42%) Apple
5 20 (2.21%) Cisco
6 17 (1.88%) Veeam
7 15 (1.66%) Sage
8 9 (0.99%) Ubiquiti
9 8 (0.88%) Meraki
9 8 (0.88%) Sophos
10 7 (0.77%) Citrix
10 7 (0.77%) Datto
10 7 (0.77%) Sun
11 6 (0.66%) Acronis
11 6 (0.66%) ConnectWise
11 6 (0.66%) ESET
11 6 (0.66%) Facebook
12 5 (0.55%) Allen-Bradley
12 5 (0.55%) Draytek
12 5 (0.55%) HubSpot