1 to 1 of 1 1st Line Support Technician Jobs in the West Midlands

1st Line IT Support Technician We are looking for an enthusiastic, organised, and motivated individual to join our growing Technical Support Department. As a department we deal with all aspects of support internally and externally covering the IT, Fleet … when we are working to tight deadlines. The successful applicant will be the first point of contact for all IT/Tech based support in the company reporting directly to the Head of Technical Support. You will be working alongside a 2nd Line IT Support Technician with the specific IT responsibilities shared dependent upon your position/field of expertise and as part of a bigger Technical Support Team. Key Responsibilities: * Respond to and resolve technical issues reported by users via phone, email, ticketing system or in-person * Troubleshoot more »