2 of 2 1st Line Support Jobs in the North East

1st Line Support Engineer - £30,000 – North London, Tottenham 1st Line, IT Support, Service Desk, Helpdesk A highly successful and rapidly growing business with offices across the UK are looking for a personable, friendly 1st Line Helpdesk … Analyst to join their IT team. As the 1st Line IT Support Engineer you will provide support to all users; troubleshooting issues across PCs, laptops, mobiles and other IT systems. This would suit a bright, engaging, positive technology enthusiast that enjoys a user … facing role. Key responsibilities of this 1st Line Service Desk Engineer role will include: Support of all users across IT systems including PCs, laptops, and mobile phones Respond to all queries regarding software or hardware issues via email or phone. Responsible for handling support more »

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link more »