2 of 2 1st Line Support Jobs in the North East

Job Title: 1st Line Engineer Location: Durham Salary: up to £26,000 Northern Recruitment Group is delighted to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to … on new challenges, and progress in the ever-evolving world of IT, this role could be the perfect fit for you! Key Responsibilities: Provide 1st line technical support to clients via phone, email, or remote tools. Troubleshoot and resolve issues related to Microsoft 365 applications … of new devices and user onboarding. Contribute to continuous service improvements, providing feedback on recurring issues and suggesting fixes. Requirements: Experience in a similar 1st Line IT Support role or IT-related qualification. Strong knowledge of Microsoft 365 products (Outlook, SharePoint, Teams, OneDrive). Familiarity more »

Jackson Hogg are currently working with their North East client on their search for a 1st Line Support to come and work on their helpdesk. The successful candidate will look to help troubleshoot and resolve tickets applying to: 365 issues, user access and hardware problems. more »