2ndLine Support Engineer Up to £180 - 200 per day Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2ndLine Engineer. You will be customer facing to educate and onboard … of the client process (not doing sales!), but helping the founders and team to set up MSP SOPs, documentation and processes! All whilst offering 2nd/3rdline support for the managed services clients already onboard. Ideal Skills: Virtualization package experience is ideal (V2 Cloud, Hyper-V, VMWare, Oracle VM … provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. 3rd LineEngineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rdLine Engineer, Senior Service Desk Engineermore »
Our client, a leading business in the Technology sector is seeking a 2ndLineEngineer to join them on a full-time, permanent basis. Working closely with the Help Desk team, our client is looking for a 2ndLineEngineer … point of contact for clients, outlining any technical faults or queries in a helpful and clear manner - Be the go-to for 1st Line Engineers … whilst escalating technical faults to 3rd Line Engineers - Manage relationships with clients Key Experience: - A minimum of 2 years’ experience in a 2ndLineEngineer role - Previous MSP experience is advantageous although not essential - Confident working both remotely and on client-sites - Able more »
Crowborough, East Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT Support Engineer - Fully Remote - £35,000 - Great Opportunity! Role : 2ndLine IT Support Engineer Area : Fully Remote (Ideally West Kent or East Sussex) Salary : £30,000 - £35,000 Interviewing Immediately - Please apply ASAP! My clients are an … IT & Telecom provider who are on the lookout for an experienced 2ndLine IT Support Engineer for their growing team. The role is fully remote with occasional visits to clients sights, dealing with both 1st and 2ndLine requests for their clients. more »
Leighton Buzzard, Bedfordshire, South East, United Kingdom
In Technology Group Limited
Job Title: 2ndLine Support Engineer Location: Leighton Buzzard (fully onsite) Salary: £35,000 per annum Industry: Research Agency About the Role: Our client, a leading organisation within the research agency, is seeking a skilled and motivated 2ndLine Support Engineer … dynamic and fast-paced environment, providing high-quality technical support and ensuring the smooth operation of IT systems within the business. Key Responsibilities: Provide 2ndline technical support to end-users, troubleshooting hardware, software, and network issues. Work closely with 1st line support to resolve … Support IT projects, including system upgrades, migrations, and implementations. Ensure adherence to IT security and compliance policies. Skills & Experience Required: Proven experience in a 2ndline support role within a retail or similar fast-paced environment. Strong knowledge of Windows operating systems, Active Directory, and Office 365. more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Corriculo Ltd
2ndLine IT Support Engineer, COR7171 Are you an experienced IT Engineer with a strong background in managing and supporting endpoint infrastructure? This could be the ideal role for you! The Role As a 2ndLine IT Support Engineer … from their site in Stokenchurch, High Wycombe . What's Required? The ideal candidate for the role will have the following: Strong experience in 2ndLine IT Support Proficiency managing user accounts in Office 365 and Active Directory Strong experience designing, implementing, and supporting endpoint infrastructure Extensive … documentation and process improvements Ready to advance your career in IT support? Apply now to join this exciting team as an IT Support Specialist! 2ndLine IT Support Engineer, COR7171 Corriculo acts as an employment agency and employment business. #AS #ChannelB more »
Role: 2ndLine Network Engineer Salary: Up to £45,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled 2ndLine Network Engineer to join … monitoring is beneficial for this role. Skills required; + Cisco and Juniper product experience + Solarwinds experience If you are interested in discussing this 2ndLine Network Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler more »
1st/2ndLine IT Support Engineer Up to £30k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard several IT Support Engineers! After already placing within the business, we know firsthand … how well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work … all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2ndline duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst more »
Southampton, England, United Kingdom Hybrid / WFH Options
Chess
2ndLineEngineer – FTC (3 months) We’re looking for an experienced 2ndLineEngineer to join our growing technical team on a 3-month fixed term basis. As an MSP we support many customers in various markets, each with more »
As a 2ndLine Support Engineer at AllPoints Fibre, you will be responsible for all escalations coming in from the servicedesk team. You will work collaboratively to ensure incidents and escalations are resolved within SLA, inaddition pro-actively reviewing incident trends and implement fixes. Working … a critical part of the team, ensuring SLAs are met and customer satisfaction is maintained within the targets. You will be reporting to the 2ndLine Team Leader. What you will be doing: Receive and handle escalated technical issues from the 1st line function, providing … of networking protocols, topologies, and security principles. About you: It is essential that you have 3+ years of experience in an IT 1st or 2ndline role Strong technical knowledge in M365 & Intune Proven experience with Service Desk technologies & ITIL methodologies Excellent communication and interpersonal skills Strong more »
opportunities Role Overview: Are you an experienced IT support professional looking to take the next step in your career? Our client is seeking a 2ndLine Support Engineer to provide exceptional technical assistance and troubleshooting to their customers. The ideal candidate will have a strong … background in IT support, excellent problem-solving skills, and a passion for delivering outstanding customer service. Key Responsibilities: Provide high-quality 2ndline support to clients Troubleshoot and resolve technical issues efficiently Handle customer queries in a professional and timely manner Assist with remote access support for … members as required Experience Required for This Role: Minimum of 2+ years' experience in a 1st line support role , with exposure to 2ndline support Strong understanding of Networking with SQL Solid customer service background with excellent communication skills Exceptional problem-solving abilities Experience working more »
Position: 2ndLine Support Engineer Salary: £30,000 - £36,000 (DOE) Location: Dartford We are looking for an experienced 2ndLine Support Engineer to join a dynamic and fast-growing IT company. This role is perfect for an IT professional … Provide user training and documentation for common IT tasks. Assist with network troubleshooting , including routers, switches, and firewalls. Work closely with the 3rd Line team to escalate complex issues when necessary. Document processes, resolutions, and client environments for future reference. Stay updated with the latest industry trends and more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Premier Group
2ndLine Support IT Consultancy High Wycombe £38,000 As a 2ndLine Support Engineer working within an IT Consultancy supporting clients all over the UK, this role offers the exciting opportunity to work with a wide variety of end clients solving more »
1st/2ndLine Support Engineer - Kent – Onsite - £33k + Excellent benefits & career progression Overview: An excellent opportunity has arisen with multi faceted business in Kent for a 1st/2ndLine Support Engineer. You will be responsible for providing IT Support more »
Petersfield, Hampshire, South East, United Kingdom
Tailor Made Technologies
Overview of the role We are recruiting for a 2ndLine Dedicated Engineer to join our Service Desk team! This is an additional role due to a successful start to the New Year adding some exciting names to our customer portfolio! A unique dedicated role … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 2ndLine Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response more »
Overview of the role We are recruiting for a 2ndLine Dedicated Engineer to join our Service Desk team! This is an additional role due to a successful start to the New Year adding some exciting names to our customer portfolio! A unique dedicated role … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 2ndLine Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response more »
Role: 2ndLine Infrastructure Engineer Salary: £40,000 - £45,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be a confident Infrastructure Engineer with experience to a 2nd/3rd line … be responsible for monitoring and maintaining a live windows service, including security patching and AD account maintenance. Essential experience required for the Infrastructure Engineer role; + Windows servers + Active Directory + Virtualisation - VMWare/HyperV + Server builds If you are interested in discussing this Environment Engineermore »
We’re delighted to be partnering with a long-standing client who is looking for a skilled 2ndLine Technician to join their service desk team. As part of a team of 10, you’ll have the opportunity to work with a variety of technologies across diverse … customer service. This role is ideal for someone with 1st line support experience looking to progress, or for someone already in a 2ndline role who wants to grow and take their career to the next level. Why you’ll love working with our client more »
We're delighted to be partnering with a long-standing client who is looking for a skilled 2ndLine Technician to join their service desk team. As part of a team of 10, you'll have the opportunity to work with a variety of technologies across diverse … customer service. This role is ideal for someone with 1st line support experience looking to progress, or for someone already in a 2ndline role who wants to grow and take their career to the next level. Why you'll love working with our client more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 1 day home working) and in a shift patter. 4 days on, 4 days off covering 6am till more »