1st/2ndLine Support Engineer Up to £32k Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2ndLineEngineer! The business has been operating for 18 months … customer facing to educate and onboard the technical side of the client process (not doing sales!), whilst supporting the service desk with 1st/2ndline tickets. Ideal Skills: Networking experience - Routers, Switches and Connectivity. Previous MSP experience is ideal. If not, you'd be comfortable on … provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. 3rd LineEngineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rdLine Engineer, Senior Service Desk Engineermore »
Milton Keynes, Broughton, Buckinghamshire, United Kingdom Hybrid / WFH Options
entrust IT
An experienced Field 2ndLine IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2ndLine IT Support Engineer, 2ndLine Support, 2ndLine IT Technician, 2ndLinemore »
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for a skilled 2ndLineEngineer to join their dynamic team on the outskirts of Camberley. The role: In this role, you will be an integral part of … our dynamic team, focusing on handling 2ndline technical support queries using telephone and remote-based tools. Your responsibilities will include strict adherence to SLAs, efficient utilisation of the Helpdesk Management System, and, when necessary, conducting on-site visits to customer locations. The candidate should possess strong … Death in Service Benefit VDU Eye Tests Contractual Sick Pay (after qualifying period) Enhanced holiday entitlement based on length of service Responsibilities for the 2ndLineEngineer: 2ndline support for Windows desktops, laptops, hardware, and software 2ndlinemore »
Employment Type: Permanent
Salary: £30000 - £40000/annum excellent company benefits
2ndLine Support Engineer Up to £180 - 200 per day Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2ndLine Engineer. You will be customer facing to educate and onboard … of the client process (not doing sales!), but helping the founders and team to set up MSP SOPs, documentation and processes! All whilst offering 2nd/3rdline support for the managed services clients already onboard. Ideal Skills: Virtualization package experience is ideal (V2 Cloud, Hyper-V, VMWare, Oracle VM … provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. 3rd LineEngineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rdLine Engineer, Senior Service Desk Engineermore »
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page
A 2ndLine Support Engineer is required to provide high-quality technical support across the organisation, ensuring a robust and reliable IT environment for all staff. Client Details 2ndLine Support Engineer - Deskside Support Our client is a well-established … of services to clients in various sectors. The company is known for its high standards of service and its commitment to continuous improvement. Description 2ndLine Support Engineer - Deskside Support This role focuses on supporting the firm's transition to cloud computing (MS Azure) and … processes for business changes and provide training. Resolve escalated technical issues and collaborate with vendors. Provide data, statistics, and assist with budget management. Profile 2ndLine Support Engineer - Deskside Support Experience & Background: 5+ years of commercial IT experience , with a proven track record in managing more »
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2ndLine Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2ndLine Support Engineer, you'll play a crucial role in the team, handling 1st & 2ndline technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2ndLine support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support for Office 365 Administration more »
RG7, Ufton Nervet, West Berkshire, Berkshire, United Kingdom
IT Talent Solutions
2ndLine Support engineer required by my leading technical provider. My client is seeking a bright, proactive and technically focussed individual looking to developer their career and technical skillset. We’re looking for a 1st/2ndLine Support Technician to join … of contact for IT issues, providing high-quality support and troubleshooting for end-users across a range of technologies. Key Responsibilities Provide 1st and 2ndline technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex problems to 3rd … in Active Directory/Microsoft 365 Document and track support tickets using a ticketing system We’re Looking For Experience in a 1st/2ndline IT support role Strong knowledge of Windows OS, Microsoft 365, and Active Directory Excellent troubleshooting and problem-solving skills with the more »
Role: 2ndLine Network Engineer Salary: Up to £45,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled 2ndLine Network Engineer to join … monitoring is beneficial for this role. Skills required; + Cisco and Juniper product experience + Solarwinds experience If you are interested in discussing this 2ndLine Network Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler more »
Server Engineer Role Summary: We are seeking a skilled Server Engineer (2ndLineEngineer) to manage and enhance the server infrastructure for our client base. The role involves ensuring peak server performance, robust security, and system resilience. You will provide expert … support, lead disaster recovery planning, and drive automation efforts to improve efficiency. Reporting to the 2ndLine Team Leader, this role offers a balance of proactive maintenance and service provisioning. Key Responsibilities Maintain documentation, system configurations, and troubleshooting guides. Manage, monitor, and optimise servers for over more »
Server Engineer Role Summary: We are seeking a skilled Server Engineer (2ndLineEngineer) to manage and enhance the server infrastructure for our client base. The role involves ensuring peak server performance, robust security, and system resilience. You will provide expert … support, lead disaster recovery planning, and drive automation efforts to improve efficiency. Reporting to the 2ndLine Team Leader, this role offers a balance of proactive maintenance and service provisioning. Key Responsibilities Maintain documentation, system configurations, and troubleshooting guides. Manage, monitor, and optimise servers for over more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLine MSP Engineer Location : Portsmouth Salary : £30,000 - £35,000 We are working with a rapidly expanding MSP based in Portsmouth looking for a 2ndLine MSP Engineer to join their Team. In this role you will be more »
Provide 2ndline technical ICT to support to all aspects of ICT for MidKent College. The following is an indication of the type and level of the main priorities expected of this role as directed by your line manager and is not intended to be … A/V and site infrastructure support and maintenance in response to logged help-desk tickets and requests for service, taking responsibility for 1st & 2ndLine support at a designated site. 2. Perform troubleshooting of ICT problems using PC remote control services or a visit in person … issues within the defined parameters of the published SLA. 3. Resolve and/or escalate help-desk tickets and requests for service, in line with departmental procedures and policies. 4. Participate in the production and maintenance of documentation, procedures and processes for fault resolution, system implementations, training guides more »
IT Infrastructure Support Engineer (1st/2ndLine) * Hybrid based in Surrey * Up to £36,000 base salary * Must be eligible for Security Clearance As an IT Infrastructure Support Engineer for a bespoke system provider, your main responsibility will be to provide technical more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 1 day home working) and in a shift patter. 4 days on, 4 days off covering 6am till more »