1 to 25 of 54 2nd Line Support Engineer Jobs

2nd Line Support Engineer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These … are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2nd Line Support Engineer* to join us on a full-time, permanent basis. *Actual role title IT Technical Support … a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2nd line desktop support for numerous sites across our park locations. You will be working on the support and More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are … looking to bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of More ❯

Support Engineer, 2nd line, MSP, COR7189 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company … Engineer will provide a true support service to approximately 850 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: 25 days holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new More ❯

We are looking to recruit an experienced 1st/2nd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active … Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition a good technical foundation supporting a Microsoft infrastructure, you will need to have excellent communication skills and be someone … team in an organisation that values it's people and will promote internally whenever possible. We are looking to recruit an experienced 1st/2nd line support engineer who has a wealth of experience providing 1st and 2nd line support More ❯

Job Title: 2nd Line Engineer (with 3rd Line Responsibilities) Location: Sutton Coldfield Salary: 28,000 - 33,000 Are you passionate about Microsoft technologies and eager to take the next step in your IT career? Chapman Tate Associates are delighted to partner with a … thriving Managed Service Provider (MSP) based in Birmingham in their search for a dynamic 2nd Line Engineer. This is an exciting opportunity for an ambitious IT professional looking to take on 3rd Line responsibilities in a progressive, fast-paced environment. About the Role: As a … 2nd Line Engineer, you will be a key member of the team responsible for delivering exceptional IT support and infrastructure management. You will have the chance to expand your skill set by stepping into 3rd Line tasks, solving more complex technical More ❯

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site … Are you a 2nd line support professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role … will suit someone at 2nd line support level of experience. Approx 2-3 years commercial technical experience Keen to learn, and prepared to take on additional training/accreditations if need be. Someone who is famailar with working in smaller companies with a smallish technical More ❯

IT 2nd Line Support Engineer Oxfordshire - Hybrid £250pd - £300pd - PAYE/Inside IR35 3 Months with possible extension Role Purpose: To provide 2nd line support across a range of IT incidents and service requests, escalating issues outside of … the scope of this role to 3rd line teams and managers accordingly. 2nd line engineers will also be expected to provide guidance and assistance to 1st line colleagues where required. 2nd line engineers should also expect to be involved in … physical support requirements for infrastructure including acting as "smart hands", supporting AV issues and acting as a backfill for site engineers when needed. Operational Duties: Manage and resolve incidents and service requests escalated by 1st line engineers in a timely manner, further escalating to 3rd line More ❯

2nd Line IT Support Engineer - Huddersfield - Up to £35,000 Role: 2nd Line Support Engineer Area: Huddersfield Salary: £35,000 An MSP client are looking to add a 2nd line support engineer to join their very dynamic IT department. Experience working in a Managed Service environment is essential! The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and More ❯

to join our team supporting Nelsons Solicitors across Nottingham, Leicester and Derby. About the Role: We are seeking a skilled and motivated 2nd Line Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical … support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support … resolutions. Provide training and guidance to 1st line support staff and end-users as needed. Requirements: Proven experience in a 2nd line support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. More ❯

Second Line Technical Support Engineer (Shift Patterns) Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies is a dynamic, people … between day and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Kromes HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements … or expression or veteran status. You may also have experience in the following: 2nd Line Support, Helpdesk Analyst, Second Line Support Technician, Systems Administrator, IT Support, Network Engineer, Technical Support, Network Administrator, Server Administration, Systems More ❯

2nd Line Technical Support Engineer - Winchester - Microsoft, AD, Networking TrinIT Talent are looking for a 2nd Line Technical Support Engineer to join our customers team based in Winchester 2-3 days a week and the rest … on call for 24/7 support as part of an out of hours rota Nationwide travel required Key skills: Strong previous 2nd line support experience OSI model Active Directory Microsoft Networking skills Mobile device management Driving license required If you feel you … in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. 2nd Line Technical Support Engineer - Winchester - Microsoft, AD, Networking More ❯

Second Line … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. is … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. Working More ❯

2nd Line Support Engineer Northallerton, North Yorkshire £28,000 - £34,000 + 5% Bonus + Corporate benefits 2nd Line Support Engineer required for a multinational food manufactoring business. The role will require the successful candidate to … provide IT support for any issues that may arise across the business. Ensure that production IT services are available for production lines and server infrastructure remains available … to support all departments. We are looking for candidates with experience of the following experience - At least 2 years experience in a 2nd line support role A high standard of interpersonal and communication skills, and the ability to handle confidential information Proven ability More ❯

Join to apply for the 2nd Line Support Engineer role at IOVENDO 2nd Line Support Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview An excellent opportunity has arisen with a leading Managed Service … Provider (MSP) based in Kent for a 2nd Line Support Engineer. You will play a crucial role in delivering exceptional IT support services to the company's clients remotely from their offices, and onsite when required. You will work closely with the clients … address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operation of their IT systems. Role & Responsibilities Provide second line technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not More ❯

Join to apply for the 1st/2nd Line Support Engineer role at IOVENDO 1st/2nd Line Support Engineer - Kent Onsite - £33k + Excellent benefits & career progression Overview An excellent opportunity has arisen with a … multi-faceted business in Kent for a 1st/2nd Line Support Engineer. You will be responsible for providing IT Support covering multiple sites across the country and perform daily network tasks, maintenance of all systems and offering advice on software & systems to … ensure they are running smoothly. Role & Responsibilities To install, maintain, and upgrade all IT related equipment across the business. To provide general support and excellent service to all users and to deal with support queries effectively and in good time to reduce staff downtime. Ensure that More ❯

Second Line … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. is … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. Working More ❯

2nd Line Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Engineer to work with several of their … key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation. Provide technical support to end users. Maintain and oversee installation, configuration, maintenance, and troubleshooting of end users' workstation hardware, software, and peripheral devices. Manage calls logged at the Support Desk ensuring timely resolution … in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Maintain a professional demeanor and a high level of professional responsibility. Skills More ❯

a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure … should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2nd Line IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT More ❯

Oscar Technology has partnered with a leading MSP in the Staffordshire area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description As a 2nd Line Support Engineer … smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and More ❯

IT Services organisation is hiring for a 2nd Line System Support Specialist to join their team in Bracknell. This role requires 5 days onsite, and the salary ranges between £28K - £35K + Bonus + Benefits. SC Clearance is required for this role and due to … the nature of the projects, you will need to be a Sole British citizen to be eligible for this. As a 2nd Line System Specialist, you'll be responsible for handling and resolving technical escalations raised via the Service Desk. Working within a small but skilled team … you'll provide 1st and 2nd line support, escalating to 3rd line when required, and continuously monitor live events to ensure a seamless user experience. Key Responsibilities: - Manage and resolve escalated technical incidents and service requests - Monitor live environments and respond to issues More ❯

in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2nd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2nd Line engineers. You would be expected to offer guidance and resolutions to the 1st and 2nd Line engineers based in the office after hours More ❯

preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime … development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management More ❯