2NDLINESUPPORT - 2ndLine This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit … with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 1ST/2NDLINESUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd … call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year’s 1st/2ndline helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to more »
1ST/2NDLINESUPPORT - 2ndLine This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role … with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 1ST/2NDLINESUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd … call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year’s 1st/2ndline helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to more »
Kettering, Northamptonshire, East Midlands, United Kingdom
Network IT
Job description Network IT Recruitment is currently recruiting for a 1st/2ndLineSupport Analyst to join our client on a 3 month initial contract. Our client operates an MSP, supporting a range of customers with outsourced service desk, desktop support and … more, along with the likes of Cyber Essentials. Due to an increased workload, they are looking to build the team with a 1st/2ndLine Analyst, who has aspirations to join a growing business, and upskill in areas of IT such as Office 365 and Azure … someone who already has a background in IT Support, but is willing to upskill and grow with the business. Role: 1st/2ndLine Analyst Duration: 3 months, with a view to extend (possible conversion to permanent) Location: Kettering based 5 days onsite Rate more »
month Interim 2ndLineSupport contract Job Type: Full-Time, On-site Security Clearance : Active SC Clearance Required Rate: £200.00 per day Location : Derby Key Responsibilities: Provide break-fix and hardware diagnostics. Build and configure laptops and desktops. Operate the Tech Bar three times a … week on a rota basis. Handle software BAU tasks, working on 2ndline tickets and remote desktop support. Requirements: Active SC Clearance. Proven experience in hardware diagnostics and break-fix. Proficiency in building and configuring laptops and desktops. Experience in providing 2ndlinesupportmore »
2ndLine IT Support Engineer | up to £35,000 | On Site 5 days a week| Brixworth This is an excellent opportunity for someone looking to take the next step in their career working with a leading Formula 1 team. This is a perfect opportunity for … a Formula 1 enthusiast who is an experienced IT Support Engineer. You will provide exceptional trackside support and have excellent customer service skills with experience of working in a fast-paced environment. You will receive all relevant training to be able to provide a high level … systems, performance, availability monitoring toolset Experience of working against deadlines and SLA’s Must be flexible and able to provide out of hours support on a rota basis Skills and desirables Microsoft Certifications Cisco Certified Network Associate Interest in Formula 1/Motorsport more »
