13 of 13 2nd Line Support Jobs in the South West

2nd Line Support Technician | Bournemouth | Competitive Salary + Benefits Are you an IT enthusiast with a passion for problem-solving and helping others? Do you enjoy working with a dynamic team, tackling challenges and supporting a wide range of technology? If you thrive in a … client is a growing firm within the legal sector, known for its forward-thinking approach to technology. Their IT team is looking for a 2nd Line Support Technician to join their Bournemouth office and provide technical expertise to 200 users across multiple sites. If you … are proactive, solution-oriented and enjoy troubleshooting, this role offers plenty of opportunities to learn, grow and develop your IT career. As 2nd Line Support Technician , you’ll benefit from: Enhanced holiday allowance + Christmas Shutdown Enhanced pension contributions (1-2% of salary) Flexible working more »

2nd Line Support Technician - Bristol - Up to £33,000 + Benefits Join a Leading Managed Services Provider based in Bristol Are you a skilled 2nd Line Support Technician looking for a permanent role in Bristol? We're seeking a proactive … provider delivering top-tier IT support to businesses across the UK based in the heart of Bristol. About the Role: As a 2nd Line Support Technician, you'll be the go-to problem solver for our client's clients, providing remote and phone … organizations, ensuring their IT systems run smoothly. YOU MUST BE BASED IN BRISTOL or your application will not be considered Key Responsibilities: Provide expert 2nd line support via phone and remote access. Troubleshoot and resolve a wide range of IT issues, including server administration, network more »

2nd Line Support Technician - Bristol - Up to £33,000 + Benefits Join a Leading Managed Services Provider based in Bristol Are you a skilled 2nd Line Support Technician looking for a permanent role in Bristol? We're seeking a proactive … provider delivering top-tier IT support to businesses across the UK based in the heart of Bristol. About the Role: As a 2nd Line Support Technician, you'll be the go-to problem solver for our client's clients, providing remote and phone … organizations, ensuring their IT systems run smoothly. YOU MUST BE BASED IN BRISTOL or your application will not be considered Key Responsibilities: Provide expert 2nd line support via phone and remote access. Troubleshoot and resolve a wide range of IT issues, including server administration, network more »

exciting, and work somewhere that recognises your value, this is your chance. Due to continuous growth across their offices, they are looking for a 2nd Line Support … Advisor to join their dedicated team in Exeter (hybrid) on a full time basis to provide advanced technical support and resolve second-line service queries for customers as part of the Managed Services team. The Benefits The business offers some great benefits such as flexible and … systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time For more more »

2nd Line IT Support Engineer - £35,000 + Paid for Certifications Role : 2nd Line IT Support Engineer Location : Redruth, Cornwall Salary : £30,000 - £35,000 + Benefits Interviewing Immediately - Apply Now Do you fancy working for one of Cornwall's … IT recruitment company. This role would be suitable for: IT Field Engineer, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support, Senior IT, Senior IT Support, Senior IT Support Engineer, Support Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

2nd Line Support Analyst Swindon (Hybrid Working Available) Are you a proactive and tech-savvy professional with a passion for problem-solving and delivering exceptional IT support? We’re looking for a 2nd Line Support Analyst to join … and enjoy helping others, this is the perfect opportunity to grow your career in IT. Key Responsibilities: Ticket Management – Own, update, and resolve support tickets efficiently to ensure seamless IT operations. Customer Support – Deliver outstanding customer service with a professional, positive, and friendly approach. Technical Troubleshooting … Work Culture – Be part of a friendly, collaborative, and innovative workplace. If you're ready to take the next step in your IT support career, we’d love to hear from you! Apply now and join us in delivering top-tier IT solutions more »

2nd Line Engineer We have a fantastic opportunity for an experienced and professional 2nd Line Infrastructure Engineer with strong experience in a Virtualisation environment, Azure cloud, Windows, Exchange, 365 and Server skills to be responsible for providing technical IT support to both … Experience Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Proven Customer service skills Main duties Handle escalations from 1st Line Support according to the companys escalations process Handle the end-to-end process of major incidents including all communication with internal/… met and maintained for all customers Ensure aged tickets are adhered to company standards Be a role model/mentor for all 1st Line Engineers Provide essential training for new starters and 1st Line Engineers Ensure all manuals and processes are relevant and up to date more »

hours per week. We are happy to discuss flexible working! What this role is all about: This role operates as part of the 2nd Line function that provides remote and deskside IT support for Vitality users across the Group, globally. Working across a broad range … of technologies and liaising across multiple areas of the business to support Incidents, Problems and Requests through multiple channels while explaining solutions in technical and nontechnical terms. Some technical responsibilities will include resolving a variety of technical hardware, software, application and infrastructure issues, communicating with internal stakeholders, VIPs … and understanding of working with SLAs. Ability to logically troubleshoot and diagnose problems as well as propose new solutions. Good understanding of demands within 2nd Line Support and Service Desk. So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be … can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements Experience in a 1st/2nd line support capacity - telephone, email etc. Office 365/Azure Active Directory Exchange Networking - DNS, Firewalls, Routers Customer focused Desired more »

The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team where you will become part of a well-established Service Desk team and you will be expected to help them resolve the … and provide them with a great service and experience. Skills and Experience: 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role is essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print more »

Role: 2nd Line IT Engineer Location: Hybrid (Office-Based & Remote) Salary: £28,000 - £32,000 Hybrid Working | Paid Certifications | Career Progression Are you a driven 2nd Line Engineer looking for a role where you can level up your technical skills, tackle exciting challenges, and … Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays A Collaborative & Supportive Team Environment If youre ready to take your career more »

Role : IT Technician (2nd Line) Location : Redruth Salary : £30,000 - £32,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud Infrastructure and more »