Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
100% IT Recruitment Ltd
3rdLineSupportEngineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rdLineSupportEngineer/Workplace … Engineer, to join a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rdLine, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rdLineSupportEngineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rdMore ❯
Cloud SupportEngineer - 3rdLine 5 days onsite - Police Security Clearance checks required We are seeking an experienced Cloud SupportEngineer - 3rdLine for a prestigious organisation in Kingston upon Thames. This role offers an exciting … operational efficiency.' • Provide advanced technical support, ensuring timely resolution of complex incidents and driving continuous improvement. Key Responsibilities ' • Act as a third-linesupportengineer for escalated issues, resolving complex technical problems.' • Investigate and resolve issues related to application functionality, data discrepancies … teams to ensure smooth issue resolution.' • Document processes, fixes, and tools for internal use and knowledge sharing. Essential skills : ' • Proven experience in a third-linesupport or similar role, managing and troubleshooting cloud-hosted solutions.' • Strong knowledge of Microsoft Azure, including monitoring tools, resource management, and More ❯
3rdLineSupportEngineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupportEngineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company … and ensuring the prompt resolution of operational IT issues within the UKI business. The 3rdLineSupportEngineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupportEngineer and be looking to take the next step in their career. They will possess a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Ventula Consulting
3rdLineSupportEngineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupportEngineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company … and ensuring the prompt resolution of operational IT issues within the UKI business. The 3rdLineSupportEngineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupportEngineer and be looking to take the next step in their career. They will possess a More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rdLineSupportEngineer, youll become the calming voice and trusted advisor the team relies on. Your focus will … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Lineengineer who's eager for the next step. You genuinely enjoy More ❯
Tiverton, Devon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd/3rdLineSupportEngineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rdLine … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rdLineSupportEngineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could … solve issues in the business *Hybrid working - 2-3 days in a week The Person: *Good experience with 2nd/3rdLineSupport or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Oscar Associates (UK) Limited
3rdLineSupportEngineer | Cheltenham | £40,000 Oscar Technology are working with a leading MSP/Consultancy focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have … They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rdLineSupportEngineer, you will play a crucial role in the company's effective delivery of the service … of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to More ❯
3rdLineSupportEngineer 5 days onsite - Police Security Clearance checks required We are seeking an experienced 3rdLineSupportEngineer for a prestigious organisation in Kingston upon Thames. This role provides an excellent opportunity to … Storage for application data management.' • Networking & Security: Implement VNET integration, private endpoints, and secure communication between Azure resources. Essential skills: ' • Strong experience in third-line software/cloud support.' • Expertise in Azure App Service, Azure Blob Storage, and SQL Database Management.' • Azure Active Directory (AD) for identity and … years of UK residency required). Desirable skills ' • Additional European language skills.' • Microsoft 305 Certification.' • Experience with load balancing for scalability and availability. 3rdLineSupportEngineer Due to the volume of applications received for positions, it will not be possible to respond More ❯
3rdLine IT SupportEngineer - Chobham - £43,000 + Great Opportunity! Role : 3rdLine IT SupportEngineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout … for an experienced 3rdLine IT SupportEngineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rdLineEngineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT SupportEngineer - Horsham - £40,000 + Great Opportunity! Role: 3rdLine IT SupportEngineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout … for an experienced 3rdLine IT SupportEngineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLineEngineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems … and network infrastructure issues across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of … who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdlinesupport to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Jumar Solutions
Role: 3rdLineSupportEngineer Salary: £45,000 - £55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rdLineEngineer, you will be responsible for providing 3rdlinesupport … that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Linesupport, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has … supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rdline IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows More ❯
3rdLine Infrastructure Engineer – Gloucester An exciting opportunity for an experienced 3rdLine Infrastructure Engineer to join a fast-growing client of mine who are based in the Gloucester area. The 3rdLine Infrastructure Engineer will be joining an established team of 3rdLine Engineers and there will be plenty of opportunity for training and career progression. In order to be considered for this 3rdLine Infrastructure Engineer position most of the following skills and … experiences are required: Proven experience in a 3rdline infrastructure role Windows Server 2016/2019/2022 Microsoft 365 – Teams, SharePoint, Exchange Online, Intune Networking – LAN, WAN, Firewalls, Switching, Cisco Windows 10/11, Intune, Autopilot and Azure AD ITIL Public cloud hosting - Azure and AWS More ❯
Job Title: 3rdLineSupportEngineer – Microsoft Tech Stack Location: London (4 days a week onsite) Industry: PR/Communications Salary: Up to £60,000 per annum Are you a seasoned 3rdLineSupportEngineer with … for its collaborative culture, impactful work, and investment in cutting-edge tech. The Role: You'll be the go-to expert for escalated support issues, ensuring seamless IT operations across the business. Working closely with the internal IT team and wider business … units, you’ll tackle complex problems and contribute to strategic improvements in infrastructure and service delivery. What You'll Bring: Proven experience in a 3rdLineSupport or Infrastructure role Strong skills across the Microsoft ecosystem (including Windows Server, Active Directory, O365, Azure, and Intune More ❯
Job Title: 3rdLineSupportEngineer – Microsoft Tech Stack Location: London (4 days a week onsite) Industry: PR/Communications Salary: Up to £60,000 per annum Are you a seasoned 3rdLineSupportEngineer with … for its collaborative culture, impactful work, and investment in cutting-edge tech. The Role: You'll be the go-to expert for escalated support issues, ensuring seamless IT operations across the business. Working closely with the internal IT team and wider business … units, you’ll tackle complex problems and contribute to strategic improvements in infrastructure and service delivery. What You'll Bring: Proven experience in a 3rdLineSupport or Infrastructure role Strong skills across the Microsoft ecosystem (including Windows Server, Active Directory, O365, Azure, and Intune More ❯
My client is looking for an experienced 3rdLineSupportEngineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and … skilled 3rdLineSupportEngineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-linesupport for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯
M27, Wardley, City and Borough of Salford, Greater Manchester, United Kingdom
Pure 4 Recruitment
My client is looking for an experienced 3rdLineSupportEngineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and … skilled 3rdLineSupportEngineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-linesupport for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a company who're adding a new position into their technical support division, the role is for a 3rdLineSupportEngineer to help them grow the team based in central Manchester. The Role: Working closely with the Digital Solutions Manager and the wider Service Delivery Team you'll need to ensure streamlined support of the online systems across the varied business … access to progression opportunities within the business. The Requirements: The successful candidate will have a blend of the following skills: Held an advanced support position and has excellent troubleshooting skills Good understanding of monitoring tools and software (Instana, Splunk, Solarwinds, Prometheus, Grafana) Knowledge of both Windows and Linux More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2nd Line/3rdLine IT SupportEngineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across … Doncaster and the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rdLine IT SupportEngineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯
Global IT Organisation is hiring for a 3rdLine Senior Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC Clearance is required for this role. Salary ranges between £55K - £60K + Bonus + Benefits. As … a 3rdLine Senior Network Engineer, you will provide operational support for a large-scale, 24/7 enterprise network spanning multiple data centers and UK-wide offices. You’ll play a key role in supporting BAU operations, managing configurations and upgrades, collaborating … to the 2nd line network support team, guiding them in best practices and helping grow their expertise. Responsibilities include: Deliver 3rdlinesupport and incident resolution across enterprise-level networks Perform complex network configuration changes and upgrades Support the More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems … and network infrastructure issues across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed S click apply for full job details More ❯
Senior Azure 3rdLineSupportEngineer - Azure - Inside IR35 - London (Onsite 4 days a week) Opportunity Join a leading solution provider in London, working onsite for one of their biggest clients. We require a Senior Azure SupportEngineer to … assist with all 3rdLine escalations and project work. You will be responsible for the maintenance and support of the company's Azure infrastructure. Responsibilities: Assist with the maintenance and support of the Azure platform. Support a large application migration program … into various power platforms. Ensure access to applications within the cloud platform. Requirements: Azure certifications (preferred). Experience in support and project work. You will be required onsite 3-4 days a week, initially 5 days a week to build internal relationships and familiarize yourself with the environment. More ❯
3rdLine IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rdLine IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd linesupport ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯
Job Title: 2nd/3rdLineSupportEngineer (MSP Experience Required) Salary: £32,000 - £ 36,000 Location: Reading The Role A leading Managed Service Provider is seeking an experienced 2nd/3rdlineSupportEngineer to … join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : Competitive salary 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave … laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and More ❯
Job Title: 2nd/3rdLineSupportEngineer (MSP Experience Required) Salary: £32,000 - £ 36,000 Location: Reading The Role A leading Managed Service Provider is seeking an experienced 2nd/3rdlineSupportEngineer to … join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : Competitive salary 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave … laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and More ❯
