paisley, central scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
Line Essential Skills: - Demonstrable work-based IT experience equivalent to SCQF level 7, or be educated to HNC level - Knowledge and experience in ActiveDirectory, Azure AD, PowerShell, Exchange Online, SharePoint Online, Azure, Office products, Security and Compliance Centre, RMS, Intune and Teams - Good analytical and more »
vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, ActiveDirectory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication more »
users Required experience: Solid, recent experience in IT Deskside/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, ActiveDirectory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified more »