Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : ApplicationSupport Analyst Location : Shipley Salary : £23,000 - £26,000 per annum Job Type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have … to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st line SupportEngineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat … Testing software for end user deployment Creating and maintaining training and knowledge base materials Additional Role Offerings: Opportunities to bridge into 2nd line support Assisting with the Support and administration of the WT production hosted environments Performing software installations of the Watermark software Gain knowledge of more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
Chroma is currently looking for an ApplicationSupportEngineer to join an established SAAS company as part of their IT and product team. Offering up to £30K and hybrid working (3-days per week on-site in the Warrington area), this is an excellent opportunity for … someone with 1-3 years of experience who is looking to grow within a company. The ApplicationSupportEngineer role will suit someone with an ambitious attitude who is confident communicating directly with customers. As an ApplicationSupportEngineer you will be … 1st and 2nd line support Identifying ongoing issue trends Assist with new release testing Reporting on and summarizing high-level risks ApplicationSupportEngineer Essential requirements: Experience in an IT support role/customer services or similar Experience working with a help more »
Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the … smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the ApplicationsSupportEngineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction. What will you be doing? Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Be Technology
My client is looking for a 2nd Line ApplicationSupportEngineer to join their busy support desk. This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your … travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be involved with Data Projects * Assist with the day-to-day support and administration of the hosted … skills, both verbal and written * Ability to quickly learn and understand complex systems and software * Previous experience with SQL scripting is Advantageous! Role: ApplicationSupportEngineer Location: Bradford - Office Based role Salary: GBP 28,000 - 35,000 DOE They offer a competitive salary and benefits package more »
I'm looking for a Senior ApplicationSupportEngineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our … a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM ApplicationSupport team: As a senior ApplicationSupportEngineer, you will be responsible for troubleshooting technical issues within the PLM toolset. … The PLM Support team provides specialist IT applicationsupport services to the Engineering userbase of Siemens Teamcenter Enterprise and Unified. These toolsets are configured for the Air Sector use case, so extensive training will be provided to the right individual. The salary is £47,683 to more »
Manchester Area, United Kingdom Hybrid / WFH Options
Maxwell Bond
ApplicationSupport – Manchester/Hybrid - £36K Maxwell Bond are delighted to be working alongside an established business in the Manchester area, who are looking for an ApplicationSupportEngineer to join the team. It’s an exciting time to join the business as they … site shower Private healthcare Contributory pension scheme Regular free staff lunches Chance to progress into a Management role Role requirements: 1+ years of ApplicationSupport Ideal – HTML/CSS experience 1+ years of working in a support/service desk environment Responsibilities: Assisting in resolution of … incidents and problems across the helpdesk system Helping to provide technical and functional support to the business applicationsupport function Ensure and deliver key bug fixes & implement fixes Install and configure new/bespoke systems Please apply immediately if this sounds like the role for you more »
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom Hybrid / WFH Options
GEM Partnership
client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector. As an ApplicationSupportEngineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both … issues, offering guidance and managing changes for their software clients, providing timely customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all … relevant support procedures are followed Managing multiple cases at one time, ensuring case notes are up-to-date Diagnosing and resolving incidents using remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer more »
Employment Type: Permanent
Salary: £24000 - £34000/annum
Posted:
Salary Guide
Applications Support Engineer the North of England