ApplicationsSupportManager – Surrey ApplicationSupportManager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced ApplicationsSupportManager to look after a team of Application Engineers. You … the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA's and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required … term career move, please forward your CV in the first instance to receive further information and a job specification. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will more »
About the Role: We are seeking a driven and experienced ApplicationsSupportManager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applicationssupport function including Owner … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of applicationsupport specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for applicationsupport services. … IoT Edge etc. and be comfortable reviewing logs and identifying patterns which lead to support issues. • Some technical knowledge, ideally with web applications, APIs and databases. • Experience leading and managing a technical team. • Strong understanding of IT service management principles (e.g., ITIL). • Strong planning and organisational more »
ApplicationSupport Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve … issues while proactively monitoring and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, ecommerce, CRM, Retail POS) Lead the ApplicationSupport Analyst team, ensuring effective work allocation, SLA adherence, identifying and meeting training … needs, and improving processes. Manage escalations both internally and with suppliers, including appropriate business communications. Deliver support for all core IT business applications Maintain a thorough process for logging and assigning issues and service requests to relevant team members and external suppliers. Ensure issue resolution within assigned more »
IT ApplicationSupportManager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to … become an IT ApplicationSupport Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »
up to date with the latest in the technology space we need people who are passionate about a vast range of operating systems, devices, applications and software. Our Applicationsupport team now has an opportunity for that passionate person to join the team, and help manage and … evolve our support function. The Manager role operates on a typical working business day (Monday-Friday: 9am to 5:15pm). However, the wider team who support our PayPoint terminals, including the flagship PayPoint One and its EPOS system, the PayPoint Mini device and … committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons more »