17 of 17 Autotask Jobs in England

upgrade experience Microsoft 365 administration and new tenant provision and setup Google Workspace Microsoft Azure Familiarity with Firewalls, configuration and installation. Desirable Familiarity with Autotask PSA, RMM Knowledge of ESET Anti-Malware solutions Macintosh support and deployment Familiarity with Fortinet Firewalls Strong working Knowledge of ESET technologies. Benefits Healthcare more »

and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. Cisco skills are advantageous. Familiarity with desktop support practices and software troubleshooting techniques. Ability to work independently as well as more »

edge? Stand Out From The Pack With These Things Passion for technology and self-development. Experience working for a managed service provider. Knowledge of Autotask RMM or PSA. #J-18808-Ljbffr more »

informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time more »

informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time more »

informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time more »

to build and manage pipelines effectively. Excellent problem-solving skills and the ability to remain composed under pressure. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is essential for success in this role. Self-motivation, resilience, and a results-driven mindset. Salary And Benefits more »

to build and manage pipelines effectively. Excellent problem-solving skills and the ability to remain composed under pressure. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is essential for sucess in this role. . Self-motivation, resilience, and a results-driven mindset. Salary and more »

logging them in the company ticket system To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed Escalate relevant and more more »

audits, maintenance of TFL portal, vehicle tracking system Department holiday request and timesheet processing. Escalating problems/working with other departments as needed Utilising Autotask ticketing system to support business needs Emergency warehouse cover. Health and safety duties Training Training schedule has yet to be agreed. Details will be more »

have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role. more »

have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role. The salary for more »

or person, offering tea and coffee Answering telephone calls and forwarding to the relevant person or taking messages where appropriate Creating tickets on the Autotask system from customer messages General filing, scanning, printing where needed for the office Look after all office supplies such as stationery, kitchen items etc more »

Bitdefender & Ironscales Experience administering Google Workspace and able to manage users, groups, routing Experience administering Microsoft 365 inclusive of Exchange, SharePoint & Teams Experience using Autotask to manage tickets and requests end-to-end Experience using RMM to diagnose and monitor hardware and software Experience with cyber tools such as … end-users, delivering first and second line IT support Conduct root cause analysis to prevent the recurrence of issues Respond and resolve requests via Autotask, often utilising the RMM Utilise the RMM to monitor device updates both software and hardware, and use to diagnose and remediate support tickets Demonstrate more »

practices to enhance operational efficiency. The ideal candidate will have a strong technical background, excellent leadership skills, and experience in managing projects using the AutoTask PSA solution. This role is pivotal in ensuring exceptional customer service, promoting ITIL and PRINCE2 methodologies, and fostering a collaborative team environment. Key Responsibilities … alignment with ITIL best practices Continuously analyze and refine processes to improve efficiency and service quality Project Management Manage IT support projects within the AutoTask PSA solution, ensuring timely delivery and alignment with business goals. Apply PRINCE2 principles to structure projects effectively and drive continual improvement. Customer Service Excellence … enhancements. Required Skills & Qualifications Proven experience managing a helpdesk or IT support team. Strong technical knowledge with hands-on experience in helpdesk tools (e.g., AutoTask PSA). Familiarity with ITIL frameworks and PRINCE2 project management methodologies. Excellent problem-solving skills with a customer-focused mindset. Strong communication skills to more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties include To provide a Professional & Personal first point of contact to Customers more »

software projects simultaneously. Build and maintain strong relationships with customers and internal teams. Create and manage detailed project plans using tools like Smartsheet and Autotask . Monitor project progress, proactively managing risks and implementing mitigation strategies. Ensure compliance with ISO 9001 and 27001 standards. Report on project budgets, progress … communication skills. Proven experience leading cross-functional teams to deliver high-quality outcomes. Advanced knowledge of Microsoft Office and presentation tools. Preferred : Experience with Autotask CRM and Smartsheet/Resource Management . Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development #J more »