2 of 2 CMDB Jobs in Hampshire

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communications both written and oral, ability to present solutions to More ❯

Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯