1 to 25 of 86 Change Management Jobs in the West Midlands

Are you a passionate, dynamic, and experienced Transformation Change Manager looking for your next role?We are currently recruiting for a new colleague to join our fantastic team here at our Head Office in Solihull At Tarmac, who you are matters. We want to get to know you. If … its important that our people come from a variety of different backgrounds. Main Responsibilities Reporting directly to the IT Director, you as the Transformation Change Manager will beexecuting a change management framework across Tarmacs Transformation and provide change and communications support to the Transformation Office, Transformation … Function and the wider business. On a day to day basis, the responsibilities of the Transformation Change Manager will include(not exhaustive): Developing and evolving the overall change management framework and approach for Tarmacs Transformation Function and Tarmac Leading the implementation of Tarmacs change management More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes to improve all … of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management) - Change Management experience (Change management database) Detailed Change Management process experience, working with CAB. - People Management experience (managing a team of 2 globally) Location: Birmingham (3 days a week initially) Salary: Up to £60,000 If this sounds like yourself or somoene you may know then More ❯

We are seeking a dedicated Change Management Lead to oversee and guide the transformation initiatives. The ideal candidate will confidently navigate change, ensuring technology advancements align with our strategic goal Client Details Our client is a part of a global manufacturing group that has just received significant … to innovation and progress. Based in the West Midlands, they serve clients globally, ensuring a diverse and inclusive work environment. Description Develop and implement change management strategies in line with company objectives Work collaboratively with teams to ensure smooth transition during change periods Analyse change impact … and manage associated risk Facilitate training and workshops to support change initiatives Oversee communication efforts related to change Monitor progress and report on change management activities Collaborate with stakeholders to address and alleviate any resistance to change Ensure all change initiatives meet legal, ethical More ❯

We are seeking a dedicated Change Management Lead to oversee and guide the transformation initiatives. The ideal candidate will confidently navigate change, ensuring technology advancements align with our strategic goal Client Details Our client is a part of a global manufacturing group that has just received significant … to innovation and progress. Based in the West Midlands, they serve clients globally, ensuring a diverse and inclusive work environment. Description Develop and implement change management strategies in line with company objectives Work collaboratively with teams to ensure smooth transition during change periods Analyse change impact … and manage associated risk Facilitate training and workshops to support change initiatives Oversee communication efforts related to change Monitor progress and report on change management activities Collaborate with stakeholders to address and alleviate any resistance to change Ensure all change initiatives meet legal, ethical More ❯

incidents and problems. - Deploying new Desktop/Laptops utilising SCCM procedure/deploying mobile devices, T&A devices and printers - Desktop configuration and environment management including patching, software upgrades, anti-virus, and malware protection - Managing shared drives, user access and permissions - Working with supplier support contacts to resolve complex … the Service Desk for all related technical incidents or problems - Will Participate in the out of hours on-call Rota - Active directory/exchange management - Provide on-site support for Dairies and Depots within local region - Providing basic networking support for desktop/laptop computer systems, printers, phones, copiers … and troubleshooting basic telephony issues - Creating and maintaining user accounts throughout various IT systems including AD user accounts - Ensuring day-to-day running and management of the operational Problem management process - Creating and maintaining support documentation on SharePoint for the wider IT department - Executes the Problem Management More ❯

JOB DESCRIPTION Vetting Level Developed Vetting (DV) and Management Vetting (MV) = DV(Enhanced) STRAP Required Yes - TS/TK STRAP Job Summary The CTP Customer Service Centre (CSC) is located close to Birmingham Airport and the National Exhibition Centre (NEC) and provides IT support nationwide; to policing as well … required to travel to sites around the UK as appropriate. Key Tasks The post holder will be required to do the following: Provide line management, mentorship and leadership to the Applications and Data Teams based at the CSC and CTOC Ensure that BAU workloads are actively managed and prioritized … business and be able to relay technical solutions with clarity and minimal jargon to a diverse audience Represent the function on the CSC Senior Management Team (SMT) and join the Management On Call roster to provide an out of hours escalation point to the business for service issues More ❯

TerraQuest Role: Change and Release Manager Location: Birmingham, in line with our Agile Working Policy. You will need to be able to work from our Birmingham office 2 days per week/office to be attended as often as business needs require. Salary: Competitive Who we are TerraQuest Solutions … development opportunities, we really care about our team! What we need Due to a period of sustained growth, we are looking to recruit a Change and Release Manager to join our Service Management Team. Based in the company's Birmingham office, the Change and Release Manager will … join an experienced team working within an ITIL framework and be responsible for managing and leading on change and release activities across the business. The Change and Release Manager will be responsible for assisting the Service Managers with delivering change to internal and external web services including More ❯

the effective delivery of technology solutions aligned with business objectives. This role is hands-on, overseeing the delivery of technical initiatives and Product & Application Management, ensuring that IT capabilities support strategic priorities and operational excellence. What you'll do: Technology Delivery & Project Management Oversee demand prioritisation, ensuring IT … projects align with business needs and strategic goals Lead programme, project, and project management (PM) performance tracking, ensuring timely and efficient delivery Develop and enforce policy, process, and standards for project and change management Drive portfolio forecasting and budget management to ensure cost-effective resource allocation … Establish and manage a Project Management Centre of Excellence (PM CoE) to enhance project delivery capabilities Demand & Capacity & Prioritization Product & Application Management Define and implement application strategy, ensuring alignment with business objectives Oversee Application Delivery Management (ADM), ensuring seamless deployment and maintenance of applications Lead process and More ❯

and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause analysis * Working with third … customer and keeping them in mind when taking actions or making decisions Key Skills The post holder must have: * Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. * Ability to understand business logic, technical tools and be an analytic … Recovery (DR) process Experience * Knowledge of web services, distributed systems, and web application development * Previous experience of Incident and Service Request resolution using Service Management Tools * An appreciation of Application languages and technologies including SQL, HTML, .Net, C# and IIS hosting * Experience with Elasticsearch or a NoSQL document store More ❯

aligned with the organisation’s strategic objectives and deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed … according to schedule, with thorough testing, validation, and communication to all stakeholders. Manage the Change Management process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively. Facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes. … Skills and Experience: Certified ITIL Foundation v4 (preferred) Experience in a leadership or managerial role overseeing ITIL processes such as Service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. Expertise in managing the end-to-end lifecycle of IT services, from initial design through More ❯

due date. Ensure contract reviews, monthly forecasts are completed and submitted on time. Maintain good client relationships at all levels. Assist with the Project Management strategy. Establish and maintain the contract filing systems. Assist in the production of the contract programme; monitor programme and produce progress reports. Provide data … subcontract packages and ensure they are delivered in line with the master programme. Develop programmes for project packages on MS Project or other project management software used by the business. Liaise with site management on design and procurement issues. Monitor subcontract performance. Assist in the preparation of the … . Proficiency in using Microsoft applications (Word, Excel, Outlook, Teams, etc.). Desirable: Relevant professional qualification an advantage. Collaborative approach. Technical Competencies: Skilled Contract Management Governance Budgeting and cost control Risk, Opportunities and issue management Project Planning (schedule) Digital Delivery Procurement (negotiations and management) Solutions development (pre More ❯

Change and Adoption Lead Salary: 48,239 - 51,167 Location: Walsall (Hybrid, 2 days on site) REED Technology are working with a client based in Walsall who are undergoing a significant transformation and require a Change and Adoption Lead to support several projects/programmes. This role is … essential for embedding change and ensuring successful adoption across the organisation. Key Responsibilities: Lead change and adoption activities across multiple projects. Develop and implement engagement strategies to promote change. Identify and address barriers to change adoption. Design and deliver communication plans to keep stakeholders informed. Collaborate with … project managers to embed adoption strategies. Facilitate workshops and training sessions for end-users. Monitor and measure the success of change initiatives. Provide expert guidance on best practices for change management. Champion a culture of collaboration and innovation. Focus on stakeholder management: Build and maintain strong relationships More ❯

Change and Adoption Lead Salary: £48,239 - £51,167 Location: Walsall (Hybrid, 2 days on site) REED Technology are working with a client based in Walsall who are undergoing a significant transformation and require a Change and Adoption Lead to support several projects/programmes. This role is … essential for embedding change and ensuring successful adoption across the organisation. Key Responsibilities: Lead change and adoption activities across multiple projects. Develop and implement engagement strategies to promote change. Identify and address barriers to change adoption. Design and deliver communication plans to keep stakeholders informed. Collaborate with … project managers to embed adoption strategies. Facilitate workshops and training sessions for end-users. Monitor and measure the success of change initiatives. Provide expert guidance on best practices for change management. Champion a culture of collaboration and innovation. Focus on stakeholder management: Build and maintain strong relationships More ❯

regulatory standards. SharePoint Online Administration: Manage SharePoint Online, including site creation, configuration, and maintenance to facilitate collaboration and document management. Microsoft Teams Deployment and Management: Oversee the deployment and management of Microsoft Teams, configure policies, and integrate with other Office 365 services for enhanced internal communication. Monitoring and … optimal performance. Problem Identification and Resolution: Diagnose and resolve issues, implementing appropriate solutions or escalating where necessary. Provide technical support for software, hardware, account management, access rights, and system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify recurring issues, propose solutions, and participate in knowledge-sharing and training sessions. Customer Service: Provide excellent interpersonal More ❯

regulatory standards. SharePoint Online Administration: Manage SharePoint Online, including site creation, configuration, and maintenance to facilitate collaboration and document management. Microsoft Teams Deployment and Management: Oversee the deployment and management of Microsoft Teams, configure policies, and integrate with other Office 365 services for enhanced internal communication. Monitoring and … optimal performance. Problem Identification and Resolution: Diagnose and resolve issues, implementing appropriate solutions or escalating where necessary. Provide technical support for software, hardware, account management, access rights, and system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify recurring issues, propose solutions, and participate in knowledge-sharing and training sessions. Customer Service: Provide excellent interpersonal More ❯

take several weeks to complete. Job profile: The role holder will be responsible for the day to day running and delivery of allocated business change projects, resulting in the successful delivery of the required business benefits. Main Responsibilities: * Define and agree priorities for business requirements for force departments recommend … stakeholders during the course of a project and communicate effectively on project deliverables to ensure they are well received by the recipients of the change and that the project is successfully delivered * Advise Project Boards, resolve issues and recommend corrective action as appropriate so that projects are sustained and … implemented, working within the agreed decision-making process * Prepare project documentation, using the Force's Project Management standards and methodologies, associated toolkits and guidance. Setting out the project objectives, plan, costs and performance measures to ensure that work is carried out in a timely and effective manner and to More ❯

technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality … iPhones, iPads), office telephony, and WiFi Configuring Firmware/BIOS according to standards Operating System tasks (installing, updating, remediating Microsoft Windows) End point software management (installing, updating, remediating Microsoft Office) Experience with Mobile Device Management (device enrolment/un-enrolment via Mobile Iron) Enterprise management systems (device More ❯

of the Service Leadership Team (SLT) and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead daily operations, maintenance, and upgrades of critical business systems, ensuring 99%+ availability and optimal performance. Incident Management: Oversee major and standard … incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. Change Management: Drive system change initiatives to maximise adoption, minimise disruption … continuous improvement. Project Leadership: Lead system-related projects and workstreams, including upgrades, migrations, and new implementations, ensuring delivery to time, scope, and quality. Stakeholder Management: Engage and influence C-level executives and department heads, translating complex system needs into clear business value. Training & Enablement: Work with Learning and Development More ❯

basis. Technically resolves end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support … and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents … and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively participates in all daily stand up and team meetings. Key Technologies: End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads More ❯

changes Specialist in UK and IE payroll processes with specific knowledge of Public Sector solution Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend process improvement options with confidence and expertise Experience of working in a SAP support background Excellent communications skills … User support, problem solving, logical thinking and analytical skills Documentation skills such as functional specifications, test scripts and end user training End to end change management skills from requirements gathering, analysis, design, testing and implementation Able to multi task several pieces of work and follow change management More ❯

like JIRA and HP-ALM to manage and track testing progress. Industry Knowledge: A background in Power Utility Transmission Networks, including experience with alarm management, change management, or working with work packs, is highly valued. Agile Mindset: Experience working in an Agile testing environment, adapting quickly to More ❯

like JIRA and HP-ALM to manage and track testing progress. Industry Knowledge: A background in Power Utility Transmission Networks, including experience with alarm management, change management, or working with work packs, is highly valued. Agile Mindset: Experience working in an Agile testing environment, adapting quickly to More ❯

relevant section of the DID. Submitting completed Design Packages for Design Compliance Audit. Ensuring all design changes are managed in accordance with the design change management process defined as per NG. Attending Design Review meetings (DRMs) and Hazard review meetings (HRMs) as required. Review and certify the design … technical discussions with customers and suppliers, handle site queries and take necessary actions up to as-built documentation. Primary engineering budget, schedule, forecast, risk & change management activities. Primary engineer of large and complex EHV/HV Air & Gas Insulated Substation (AIS & GIS) projects in UK. Technical solutions Provide … and spoken. About Linxon Shaping energy solutions to empower sustainable connectivity. We combine Hitachi Energy's deep technological knowledge and Atkins Realis's project management expertise to create a company dedicated to substations - we are Linxon. Linxon's vision is to deliver the best market offering for turnkey substation More ❯

The Project Manager will support the Transition Manager in delivering two strategic initiatives: 1. Supporting the transition of service management operations from an incumbent supplier to a new service provider, ensuring business continuity and operational stability. 2. Assisting in driving service management maturity improvement, embedding best practices and … within scope, and within budget. The Project Manager will handle the day-to-day delivery aspects of the program, ensuring that project governance, risk management, and stakeholder communications are executed effectively. Key Responsibilities Project Support and Coordination: · Support the Transition Manager by coordinating all project-related activities across both … the Service Management Transition and Maturity Improvement initiatives. · Assist in developing and maintaining detailed project plans, including timelines, milestones, deliverables, and resource allocation. · Monitor project performance and ensure progress is aligned with the overall program schedule and objectives. · Manage project documentation, ensuring that all project activities are clearly tracked More ❯

We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Rugby/Warwickshire region … directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest … quality standards. To be successful in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders More ❯