1 of 1 Continuous Improvement Jobs in Shrewsbury

Microsoft-centric services across the business and its customers. Your focus will be on ensuring operational excellence, optimising cloud service performance, and driving continuous improvement across the Microsoft technology stack. You'll work closely with Cloud, Infrastructure, and Support teams—helping shape service governance, supporting escalated issues … closely with technical teams to ensure effective resolution of incidents, changes, and problems within the Microsoft ecosystem Drive a culture of continual service improvement using ITIL best practices Produce service performance reports, dashboards, and insights using Microsoft tooling where possible Build strong relationships with customers and internal technical ...