2 of 2 Continuous Improvement Jobs in West Lothian

industry best practices-particularly within secure or regulated environments. Oversee incident and problem management for M365 services, ensuring timely resolution, root-cause analysis, and continuous improvement. Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving ...

testability and reliability. Work effectively in threaded and asynchronous programming environments. Mentor junior engineers and promote strong engineering standards and a culture of continuous improvement. Experience working in regulated or quality-focused environments is valued, with an emphasis on traceability, documentation, and verification Operate effectively within Agile/Scrum ...