7 of 7 Continuous Improvement Jobs in West Lothian

Desk/Support Analyst Location: Bathgate About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our … effectively with users at all levels, ensuring clear updates and managing expectations. Ticket Management : Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Continuous Improvement: Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Monitoring & Escalation: Use monitoring tools to proactively identify issues and escalate where More ❯

and subcontractors to ensure delivery expectations are met, issues are resolved, and relationships are managed professionally; Contribute to deliverables where appropriate and provide stakeholders with reporting objectivities; Contribute to continuous improvement of project management tools, templates, and reporting processes, including dashboard reporting; and Any other responsibilities as the Company may see fit. The successful candidate will need More ❯

roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft More ❯

quality and chemical sampling against a pre-determined schedule and report progress in a timely manner With guidance from Line Manager, coordinating day to day activities to deliver improvement of Technical KPIs Participating in Technical audits including customer and Group Technical, ensuring all relevant raw material information is available and completed in the required timescale Auditing compliance against … issues and/or customer complaints in order that supplier performance can be monitored and trended. Operating in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment About you. You will be a driven and highly motivated with the willingness to learn. Great attention to detail More ❯

call pay Full-time hours Monthly training courses across various areas. Excellent benefits package Opportunities for career growth within a growing business. Supportive team culture focused on collaboration and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

call pay Full-time hours Monthly training courses across various areas. Excellent benefits package Opportunities for career growth within a growing business. Supportive team culture focused on collaboration and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in … practices is required At least ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA’s and KPI’s Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able to develop lasting working relationships More ❯