1 to 25 of 60 Customer Engagement Jobs in the South East

Job Title: Digital Customer Engagement Supervisor Salary: £36,500 - 12 month Fixed Term Contract Location: Milton Keynes We have a fantastic opportunity for a proactive team leader with expertise in delivering a high-quality customer experience by optimising the self-service experience. As Digital Customer Engagement Supervisor, you will have experience of managing a team, engagement with a multi-channel inquiry service, be instrumental in adding value to the service delivery and have the ability to make independent decisions. This highly rewarding role will give you the opportunity to make a real difference to … the customer journey, streamline support services and assist in the development of the team. In the role of Digital Customer Engagement Supervisor, you will be rewarded with an excellent benefits package, hybrid working and prestigious workplace. Key responsibilities for a Digital Customer Engagement Supervisor Lead more »

about our impact on the environment and are driven on giving back to society. Your leadership in driving digital solutions to optimise the online customer journey will be integral to our success, allowing us to deliver seamless, data driven experiences that make a lasting impact on our customers. You … leading the creation and implementation of Belron UK's Online Digital Strategy, aligning it with the overall business strategy to drive growth and enhance customer experience. Acting as a strategic bridge between customer experience and IT, this role ensures that our digital online solutions, combined with Salesforce optimisation … online interactions to enhance usability for end users. This role will spearhead the development and execution of a data-led user experience roadmap, leveraging customer insights to continuously refine our online platforms and streamline complex processes. A key objective of this role is to increase online conversion, ensuring digital more »

understanding their IT strategy and requirements and how we may be able to support them achieve their goals through technology whilst growing our SME customer base. As a Desk Based Account Manager, you will be responsible for: Proactive customer engagement - minimum of 1 call/interaction per … and KPIs set by line manager for new business and retention. Building of account development plans to understand the white space analysis in our customer base and where potential upsell opportunities are. Identify any retention risk and update save strategy plan. Uncover opportunities and create win strategies within the … allocated base of Customers. Complete utilisation of CRM for all customer engagement and updates, including forecasting and pipeline management. Following agreed sales methodology for all leads and opportunity management Own and develop Personal Development Plan that fits with the teams direction and focus. Work closely with the sales more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You’ll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

Month FTC Customer Integration Engineer I'm on the lookout for a customer integration engineer to work with this client's customers to be the first line support for bugs, issues and queries whilst in test phases. The company provides smart meter solutions worldwide and need this person … based near Hook although they are happy with a hybrid set up. The role will require someone to attend customer sites to support customer product testing and field day to day customer engagement questions and issues. Essential Requirements: * Understanding of DCC SMETS2 Environments * SMETS2 Testing experience … Be able to successfully engage with customers to share delivery plans, risks and manage customer expectations. * Manage customer/industry testing defect process through identification to resolution * Be customer focused If interested, and you match the criteria above, please apply with your most recent CV and I more »

Pfizer and our portfolio the most trusted and preferred in the industry. The Adobe Edge Delivery Product Lead is a new role within the Customer Facing Technology team directly reporting to the Customer Facing Technology Lead for Customer Engagement Technology & Innovation (CETI) within the Chief Marketing … Office (CMO). This Business Product Lead will be responsible for developing a customer centric product roadmap that delivers on business priorities to support publication of Brand Patient and Caregiver websites across the Pfizer Digital Ecosystem. This Product Lead will be an advocate for and leverage Pfizers new product … model to define the business, customer and colleague objectives which support Digital Customer Strategies for web properties leveraging Adobe Edge Delivery. Under the product model, they will collaborate closely with the Digital Team Product Lead for Adobe Franklin, as well as other members of Pfizers Digital Development and more »

An opportunity has arisen for an Azure Network Consultant to join CACI’s consultancy, with an initial customer engagement to develop a secure hybrid cloud platform and support workload migration. This requires an expert-level knowledge of Azure Networking and Security, automation tools, and techniques such as Terraform … API integration (Azure Management API). Previous experience working within consultancy and familiarity with Cisco, Palo Alto, and VMware products would be beneficial. Initial Engagement Responsibilities: Engaging with customer stakeholders to document the Azure HLD Working with the CACI team to develop Terraform IaC scripts to deploy the … solution Supporting the customer engineering teams in their workload migration, e.g., with firewall configuration, solution scaling, etc. Collaborating with customer Network and Security teams to advise on decommissioning or device reconfiguration following migration. Future customer engagements might include leading initial scoping conversations, feasibility studies, proofs of concept more »

Active Informatics Ltd is a Microsoft cloud solutions expert that provides Microsoft Dynamics 365 Customer Engagement and Power App business solutions to service led organisations. We use a customer centric approach to drive efficiency and productivity across various sectors. Job description: In this role, you would be … involved in multiple customer projects each at a different stage of an implementation. As part of a team at first, your expertise will be leveraged to help design, configure, and implement solutions to meet unique customer requirements. Whether you have lots of experience working on multiple client projects … build tables, column creation, workflows and processes, BPFs, and reporting via views, dashboards and report creation Troubleshoot and resolve technical issues related to our customer solutions. Stay update to date with the latest trends and advancements in Dynamics 365, Power Apps and the Power Platform. Understand what is and more »

will be responsible for overseeing the creation and execution of both CRM strategy and CRM operations for in-life marketing activities designed to drive customer engagement and retention efforts for the business. The main platform is Hubspot, with campaigns delivered both via email, online and via app push … that side of things is handled by another part of the business. You role will be principally focused on marketing messaging, cross, upsell, retaining customer and driving engagement measures through effective in-life marketing messaging. The plan is to have this all built and delivered in-house, with more »

Are you a technically skilled professional with a passion for shaping customer-driven solutions? We are looking for an experienced Pre-Sales Solutions Manager to act as a key technical expert, supporting the sales process by aligning cutting-edge products with client needs in the satellite communications and technology … and deliver tailored solutions. You will be responsible for providing technical expertise across our product portfolio, supporting sales teams throughout the sales cycle with customer presentations, demos, and technical proposals. Your ability to translate complex technical features into clear, customer-focused benefits will be instrumental in securing new … Act as the technical product expert for satellite communications products, including those from Cobham, Iridium, and Inmarsat. Support the sales team with product demonstrations, customer presentations, and pre-sales engagements to showcase the value of our solutions. Collaborate with the marketing and product teams to ensure technical content is more »

Due to exciting growth, they are looking for an experienced and driven Account Manager who can bring their United Communications expertise and passion for customer success to help us expand their reach and grow their partner base. The Team Welcome to the powerhouse of their UK Sales Team, where … delivering tailored services to meet their unique needs. Your role will focus on managing a portfolio of key accounts, identifying growth opportunities, and ensuring customer satisfaction through strategic engagement and expert advice. With your UC expertise, you'll lead customer interactions, showcase innovative solutions, and collaborate closely … and guidance to customers on their communication needs. Manage a dynamic portfolio of accounts, focusing on retention and growth through strategic account management. Lead customer engagement initiatives, including hosting product showcases and exclusive VIP events with our UC specialists. Collaborate with internal teams to ensure smooth delivery of more »

innovation, and collaboration. Role Overview: As the Director of Managed Services, you will take ownership of the managed services division, driving exceptional service delivery, customer retention, and business growth. Reporting directly to the CEO, you will be a proactive leader focused on ensuring high-quality service outcomes, building strong … customer relationships, and expanding the managed services portfolio. Key Responsibilities: Leadership in Service Delivery : Oversee all managed services operations, focusing on delivering outstanding results and maintaining high standards in customer support and satisfaction. Customer Engagement : Cultivate strong relationships with key clients, proactively addressing their needs, reducing … the managed services division. Key Requirements: Extensive Security Knowledge : Proficiency with key security tools, particularly KnowBe4, and a strong background in managed security services. Customer-Centric Leadership : Proven ability to foster excellent client relationships, proactively manage customer needs, and drive client satisfaction. Industry Insight : Knowledge of cybersecurity and more »

Stay updated on the latest Microsoft Dynamics features and best practices. What We’re Looking For: Experience : 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills : Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications : Microsoft Dynamics 365 certification (preferred more »

the Service Delivery Team, reporting to the Service Delivery Director. You will provide essential support, ensuring the efficiency and optimisation of Microsoft Dynamics 365 Customer Engagement and related business systems within a fast-evolving environment. Key Responsibilities Daily Support & Troubleshooting: Provide ongoing support for Microsoft Dynamics 365 CE more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

provider of advanced imaging and detection systems. As part of their dynamic growth, this company seeks a technically skilled Sales Support Engineer to drive customer engagement and product support within its innovative scientific imaging sector. This role involves significant travel, supporting customer applications across various industries by … providing technical solutions and product expertise. Key responsibilities for the Sales Support Engineer based out of Hastings: Conduct market research to uncover trends and customer needs, influencing new product applications and opportunities. Collaborate with R&D and Marketing teams to develop technical content and application notes for customer … technology sectors. Strong technical background, particularly in imaging or vacuum-based detection technologies. Excellent interpersonal skills, with a proactive approach to problem-solving and customer interaction. Apply now for the Sales Support Engineer role by submitting your CV to Nick Drain at or call 07487 756328. more »

Development: Collaborate with cross-functional teams to define system requirements, architectures, and designs for Seekers and Data-links. Ensure that design solutions align with customer needs, industry standards, and technological advancements. Seeker Divisions is looking for support from experienced engineers to assist in Team Management and Work Package ownership … Management: Identify technical risks and propose mitigation strategies to ensure project success. Conduct thorough risk assessments throughout the development lifecycle, addressing potential issues proactively. Customer Engagement: Interface with customers and stakeholders to understand their requirements, address technical inquiries, and provide regular project updates. Build strong relationships with clients more »

revenue into research and development, collaborating with a range of partners including industry and academia The Role The Head of Marketing & Sales leads on Customer engagement in their market sector and is responsible for creating, identifying, validating and pursuing business leads and opportunities within the United Kingdom Operational … Surveillance portfolio. With particular focus but not exclusively on Weapon Locating Radar. The Head of Marketing & Sales position within an OpC acts as the Customer Sales Responsible (CSR) for their prospects, working closely with the Head of Marketing and Sales for GBAD, responsibilities include the establishment and maintenance of … the customer relationships and responsibility for the relevant parts of the Winning Business (WB) process for their assigned prospects. The CSR leads the business realisation in accordance with the WB process from Market Appraisal up to and including Deliver and Follow Up Tender, and for the customer relationships more »

the team. Your role will be pivotal, focusing on enhancing our product features, engaging with cross-functional teams, and aligning our product strategies with customer needs. Key Responsibilities: Translate the business strategy and associated measures of success into an executable product strategy and roadmap. Curate and own the product … roadmap, from channels of insight, problem statements and initiatives, through to priority and sequence of value delivery. Learn about the customer, competitors and market to ensure a robust understanding of the landscape. And continuously evolves this understanding through discovery and research. Collaborate across the business with stakeholders, engineering and … other product team members to drive action throughout the organization to get products to market that solve customer problems in ways that work for the business. Work closely with the marketing function to plan and carry out product launches through robust GTM activities that deliver on engaging customers and more »

Active Informatics Ltd is a Microsoft cloud solutions expert that provides Microsoft Dynamics 365 Customer Engagement and Power App business solutions to service led organisations. We use a customer centric approach to drive efficiency and productivity across various sectors. Job description: In this role, you would be … involved in multiple customer projects each at a different stage of an implementa... APCT1_UKTJ more »

Delivering tailored and in-depth software demonstrations to small prospects through Teams. Booking demonstrations on behalf of senior sales staff to ensure a seamless customer experience. Engaging with new customers through live chat, email, and telephone. Systematically contacting lost leads to determine re-engagement opportunities. Keeping accurate lead … seamless sales cycle. Demonstrating extensive knowledge of the products, best practices, and tax considerations. Producing custom pricing proposals and providing relevant sales collateral. Managing customer requirements throughout the sales process. Tracking customer engagement and usage after a successful close. The ideal candidate must have: Excellent organisational skills more »