1 to 25 of 35 Customer Engagement Jobs in the South East

Customer Engagement Executive Hybrid (4 days in the Reigate office, 1-day WFH) Permanent, full time Salary: £30k basic (£45k OTE) The UKs leading communications provider - People, Integrity, Empowerment and Passion. The Southern Communications Group is a dynamic and fast-paced telecommunications business with over 50 years experience … with a reputation for excellent customer service and unrivalled career development. Their services combine multiple disciplines where they overlay each with a comprehensive service and high touch customer engagement: Unified Communications, Networks, Business Mobile, Private Cloud, Managed IT services and Cyber Security Services. To help maintain their … winning streak, SCG are looking to boost the ambitious Reigate-based team with a highly driven and motivated Customer Engagement Executive, who wants to take their career to the next level in a business with scope for progression. Reporting to the Sales Director, the role would be ideal more »

lead projects and make things happen? Do you have a background in SaaS solutions and understand the importance of being the "voice of the customer"? Want to be a key part of a world leading company safeguarding the planet's most precious digital assets? We are Preservica and we … leading businesses, archives, libraries, museums and government organizations across the globe. The Role Your core task here will be to develop and implement comprehensive customer engagement strategies to foster strong relationships between Preservica and our customers, to ensure excellent customer satisfaction, increase retention, and drive growth within … the customer base. Central to this will be the need to garner support across the business to facilitate the two way flow of information through our Community Hub and other channels. A key project will be the establishment and maintenance of a technical library to enable customers to self more »

Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be … the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft Power Platform Analyst will include: To understand and document … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working more »

Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be … the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft Power Platform Analyst will include: To understand and document … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working more »

getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments—and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement more »

these responsibilities. What will you bring? Clear credibility in the Business Applications domain with a focused experience of at least three of the D365 Customer Engagement applications, and a good general knowledge of all the D365 Customer Engagement applications. Good commercial acumen, numerical ability, and desire more »

getting top-notch service and support every step of the way. You'll build strategic relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our customers get the absolute best out of their investment in ServiceNow —and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer accounts. From leading regular check-ins to making sure our service delivery … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our talented teams like Technical Consultants, Architects, and Engagement more »

Web Platform Product Owner Are you passionate about creating exceptional digital experiences and driving customer engagement? Our client is looking for a proactive and visionary Web Platforms Product Owner to lead the strategic planning and delivery of their web-based customer engagement platform. Our client is … a roadmap that aligns with our client’s vision. Your mission will be to ensure our web platforms deliver outstanding functionality and a seamless customer experience, supporting current needs while driving continuous improvements. Key responsibilities of the role include: Research, plan, and deliver a strategic roadmap to enhance online … customer engagement. Collaborate with internal and external development teams using Agile/Sprint methodologies to design and implement new solutions. Identify customer pain points, write and prioritise user stories, and define clear acceptance criteria for testing. Build expert knowledge of our client’s web CMS platforms, supporting content more »

a very exciting opportunity for someone to come in and take a lead in the strategic planning and delivery of the companies web-based customer engagement platform. The role is mainly work from home, working four days a week from home and one in the office near High … and Lean methodologies. Be a trusted advisor across the business, contributing to change projects as a creative thinker and problem solver. Monitor platform and customer engagement performance using analytics tools, providing recommendations for continuous improvement. Prepare regular reports on web platform status and delivery updates. Contribute to technical … and deliver a roadmap of value-ranked, impact-assessed user stories. Define requirements for change initiatives, ensuring solutions integrate with our web platform supported engagement channels. Support the CX|UX analysis of content, user journeys, and A/B or multivariate testing to co-design improved UX/UI more »

InterconnecT network devices and end systems/hosts. You will collaborate internally and externally with customers, vendors & 3rd parties to troubleshoot & debug issues with customer networks. You will require analytical skills and technical knowledge to solve complex product and network problems. Effectively utilise lab setups to recreate and solve … problems and support various customers and their networks. Key Responsibilities Customer Engagement: Lead the delivery of services, foster strong relationships with customer operational teams, and coordinate incident management and resolution. Problem Resolution: Act as a focal point for resolving complex customer problems, leveraging Cisco technologies across … Data Centre Problem-Solving Skills: Proven ability to diagnose, troubleshoot, and resolve complex technical issues. Communication Skills: Strong verbal and written communication skills for customer and stakeholder interactions. Customer Focus: Experience in building and maintaining positive customer relationships. Documentation: Proficiency in maintaining detailed and accurate incident documentation more »

broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in … and Paternity pay. Healthcare Cash plan Eden Red discounts Role Overview Rapiscan is seeking a Training Business Analyst focused on regulatory data-driven analytics, customer performance, financial reporting and revenue growth. The candidate will be responsible for leveraging learning data, customer insights, and market trends to enhance training … role will lead in identifying upcoming contract renewals and will provide critical analysis to support long-term business growth through enhanced training offerings, improved customer retention, and support new revenue streams. Develop, implement, and maintain a suite of reports using Excel and/or PowerBI to measure training analytics more »

latest product updates and marketing initiatives. Social Media Scheduling: Plan and manage social media content, ensuring consistent and engaging messaging across platforms to drive engagement and brand awareness. SBU Marketing & Nurture Trail: Implement and manage marketing campaigns within the Spaces business unit, focusing on lead nurturing and customer … that drives growth for Poly, SCT, Pexip,DTEN and Yealink, and supports emerging vendors like Quadra. Successful execution of events, with increased attendance and engagement, leading to higher lead generation. Increased engagement with internal & partner newsletters, and strong engagement on social media platforms. Measurable growth in lead … generation and customer engagement through targeted nurture trails. Positive collaboration and outcomes in partnership with the Vendor Manager, Business Development Manager, and Pre-Sales Specialist. Why Join this innovative company? Innovative Work Environment: Be part of a forward-thinking team thats transforming the way businesses communicate in meeting more »

Active Informatics Ltd is a Microsoft cloud solutions expert that provides Microsoft Dynamics 365 Customer Engagement and Power App business solutions to service led organisations. We use a customer centric approach to drive efficiency and productivity across various sectors. Job description: In this role, you would be … involved in multiple customer projects each at a different stage of an implementation. As part of a team at first, your expertise will be leveraged to help design, configure, and implement solutions to meet unique customer requirements. Whether you have lots of experience working on multiple client projects … build tables, column creation, workflows and processes, BPFs, and reporting via views, dashboards and report creation Troubleshoot and resolve technical issues related to our customer solutions. Stay update to date with the latest trends and advancements in Dynamics 365, Power Apps and the Power Platform. Understand what is and more »

goals. About The Role The Group has seen enormous growth over recent years and is scaling up its investment in technology to drive greater customer engagement and operational efficiency. Youll be accountable for defining the data architecture, ensuring data integrity, and developing analytics solutions that drive business insights … operational efficiency, and customer engagement. Youll also lead the data management and analytics teams, collaborate with various departments, and ensure that data-driven decisions are based on accurate, timely, and well-organised information. The Head of Data also establishes and enforces policies for data security, compliance, and usage. Main more »

has arisen in the Digital team for a Web Platforms Product Owner. You will lead the strategic planning and delivery of a web-based customer engagement platform, working with stakeholders to achieve their Future Customer Experience vision. Your Role : Ensure web platforms deliver excellent customer experiences more »

additionally consisting of Product Owner, Scrum Master, and Testers. Key Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement Customisation of D365 module components such as Portal, Marketing, PSA, Resource Manager, D365 Sales, and Standard D365 Power apps D365 Case Management more »

you need. The Southern Communications Group is a dynamic and fast-paced telecommunications business with over 50 years experience, with a reputation for excellent customer service and unrivalled career development. Their services combine multiple disciplines where they overlay each with a comprehensive service and high touch customer engagement … a passion for hitting achievable targets and earning uncapped commission? Due to their continued growth, SCG are now seeking a highly driven and motivated customer-focused Sales Consultant to join their ambitious supportive Reigate-based Sales team. Comprehensive training and support will be provided to maximise your success and … same industry is essential (telco, security, Managed IT) Self-motivated, resilient, ambitious, competitive and target-driven Excellent communication and presentation skills Professional with outstanding customer service skills Experience with Sales Cycle Management including pipeline, reporting, CRM/Systems management, sales negotiation Product knowledge Initiative and problem solving Computer literacy more »

provider of advanced imaging and detection systems. As part of their dynamic growth, this company seeks a technically skilled Sales Support Engineer to drive customer engagement and product support within its innovative scientific imaging sector. This role involves significant travel, supporting customer applications across various industries by … providing technical solutions and product expertise. Key responsibilities for the Sales Support Engineer based out of Hastings: Conduct market research to uncover trends and customer needs, influencing new product applications and opportunities. Collaborate with R&D and Marketing teams to develop technical content and application notes for customer … technology sectors. Strong technical background, particularly in imaging or vacuum-based detection technologies. Excellent interpersonal skills, with a proactive approach to problem-solving and customer interaction. Apply now for the Sales Support Engineer role by submitting your CV to Nick Drain at or call 07487 756328. more »

the team. Your role will be pivotal, focusing on enhancing our product features, engaging with cross-functional teams, and aligning our product strategies with customer needs. Key Responsibilities: Translate the business strategy and associated measures of success into an executable product strategy and roadmap. Curate and own the product … roadmap, from channels of insight, problem statements and initiatives, through to priority and sequence of value delivery. Learn about the customer, competitors and market to ensure a robust understanding of the landscape. And continuously evolves this understanding through discovery and research. Collaborate across the business with stakeholders, engineering and … other product team members to drive action throughout the organization to get products to market that solve customer problems in ways that work for the business. Work closely with the marketing function to plan and carry out product launches through robust GTM activities that deliver on engaging customers and more »

Development: Collaborate with cross-functional teams to define system requirements, architectures, and designs for Seekers and Data-links. Ensure that design solutions align with customer needs, industry standards, and technological advancements. Seeker Divisions is looking for support from experienced engineers to assist in Team Management and Work Package ownership … Management: Identify technical risks and propose mitigation strategies to ensure project success. Conduct thorough risk assessments throughout the development lifecycle, addressing potential issues proactively. Customer Engagement: Interface with customers and stakeholders to understand their requirements, address technical inquiries, and provide regular project updates. Build strong relationships with clients more »

sponsorship available) Are you ready to take ownership of building and leading a cutting-edge SOC service? Do you have a passion for cybersecurity, customer engagement, and continuous improvement? If you thrive in fast-paced environments, have a knack for innovation, and love to learn and grow, we … other SIEMS can be considered for the right person) SOAR - Ideally some interst and ability in creation of reusable responses and labour saving options! Customer Focus: Comfortable engaging with customers to discuss security needs, challenges, and solutions. Problem-Solving Skills: Ability to onboard and configure new log sources, either more »

Lead SFMC Consultant Our trusted partner, a digital marketing and customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies, is hiring a Lead SFMC Consultant permanently, paying up to £85,000, plus a quarterly bonus (5%) and further benefits to be more »

Salesforce Marketing Cloud Developer - OIR35 Our trusted partner, a customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies is hiring three Salesforce Marketing Cloud Developers with hands on capabilitiesin SFMC, SQL, Data Extensions, Email Studio, AMP Script to join a FTSE … Londonon a hybrid basis (very minimal travel). Responsibilities: Design, develop, and execute multi-channel marketing campaigns using Salesforce Marketing Cloud. Build and manage customer journeys, email templates, landing pages, and web forms. Utilise Marketing Cloud tools such as Email Studio, Journey Builder, Automation Studio, and Contact Builder to more »

environment, they ensure every team member thrives and reaches their full potential. About the Role As the company scales its technology investment to enhance customer engagement and operational efficiency, we are recruiting a Senior Security and Cloud Engineer . This role focuses on designing, implementing, and securing cloud more »

a full UK driving license is essential Fixed Term Contract for 12-18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish … Months - this role is hybrid but with travel across the UK including overnight stays three to four times a week. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare more »