1 to 25 of 91 Customer Requirements Jobs in London

policies, processes, people, governance, and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer's environments are smoothly carried out while meeting customer requirements to onboard to AMS. The ideal candidate must possess customer presentation … skills that enable you to represent AWS well within a customer's environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers … the AWS cloud. You will be surrounded by people who are passionate about cloud computing, and believe that world-class support is critical to customer success. Every day will bring new and exciting challenges on the job while you: Key job responsibilities Earn a Trusted Client Advisory relationship with more »

in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC … industry , committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for a senior, self-motivated … a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer's Veeva Vault products. You'll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In more »

MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Role: Responsible for direct management of onsite education Team Leads and Network Managers including; identification of skills gaps, creation of skills matrices, development … service improvement link between program and individual performance. Service Delivery Management: Act as the primary manager and escalation point for service delivery at education customer sites. Collaborate closely with onsite service engineer teams and account managers to efficiently meet customer requirements, ensuring issues are resolved correctly and … promptly. Customer Communication: Take ownership of problems with clear and concise communication, managing customer expectations effectively whether in person, over the phone, or via remote connectivity. Team Leadership: Oversee education site leads, ensuring support tickets are addressed within agreed customer SLAs. Mentor and develop teams to enhance more »

Responsibilities and Tasks Develop close partnerships with current customers to become embedded in their work flow and discussions, to understand their evolving needs. Document customer requirements, system configuration settings and, issues and managing communication of these to the business and customer. Gather technical data from internal departments and … interpreting the material for the target audience, ensuring synergy between the commercial and technical elements of our proposals. Become the customer’s technical point of contact prior to acceptance into “business as usual”. Become the technical subject matter expert during deployments, upgrades and migrations to a changed platform. … customers, and/or existing customers, during deployment and pre-sales phase. Engage regularly with the product development teams to ensure effective communication of customer requirements, development requests, issues and customer feedback. Engage regularly with Helpdesk Support to ensure timely resolution to customer issues, providing clear more »

internal teams. You advise our clients on all professional and technological issues in the realm of Salesforce and record the functional and non-functional customer requirements in workshops you moderate. You are also familiar with the topic of system integration. In addition to designing and implementing Salesforce solutions … sharing is an integral part of your job. Specifically, your tasks are: Designing and implementing Salesforce solutions Planning and execution of business analysis and requirements management Advising our clients on all Salesforce issues Moderating customer workshops Configuring Salesforce Clouds to implement defined solutions Problem analysis and troubleshooting Interfacing … customers and internal teams Testing new Salesforce functionality as well as passing on new functionality to users Supporting the creation of reports and dashboards Requirements As a successful Salesforce Consultant (m/w/d), you'll be familiar with the different Salesforce Clouds and the Platform and bring more »

around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customer requirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support ：Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and more »

around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customer requirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support ：Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and more »

to defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST … contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure … customer requirements Delivering high quality ServiceNow code and customisation Maintaining a high level of documentation for coding/customisation Devising solutions to predicted problems and evaluating options Combining all elements of the ServiceNow design and testing its performance Increasing application operating efficiency and adapting to new requirements more »

this opportunity as Technical Product Manager at Civica As a Technical Product Manager, you will be responsible for equipping your team with detailed technical requirements through a product backlog to build high quality products, delivering to our product roadmaps that align to Civica's strategic goals. Collaborating with cross … with the company's mission and vision of becoming a global GovTech champion. We are looking for an expert in creating clear and precise customer and outcome focused requirements, someone who leads by example and has hands on execution of the product delivery through product backlogs, ensuring that … do to be successful in this role as Technical Product Manager Key responsibilities Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards Guide the engineering process by more »

implementation, configuration, and optimization of Workday Fins and PSA solutions for our customers. The consultant will work closely with customers to understand their business requirements, tailor the Workday Fins system to meet those needs, and ensure smooth adoption of best practices. This role is pivotal in delivering high-quality … Job Responsibilities Lead and participate in workstreams focused on the set up and configuration and optimisation of Workday Fins & PSA modules based on complex customer needs within agreed methodologies. The ideal candidate will demonstrate expertise in all of the following functional areas: Project resource management, time tracking & costing; Customer contracts & project billing; Revenue recognition & accounts receivable management. Identify opportunities for tenant enhancements and recommend improvements to maximise value to the customer's investment. Contributes to the evolution of implementation methodologies. Leads customer scoping, requirement gathering workshops and customer confirmation sessions. Translates customer requirements more »

carbon energy systems worldwide and achieving Net Zero. We are seeking a Technical Sales Engineers who will be adding commercially aware technical expertise to customer engagements. This role involves collaboration with sales, product, and power systems teams, with a primary focus on developing global markets and supporting our sales … efforts to meet revenue targets. In this role, you will build trusted customer relationships through a flexible, technically sound approach. You will work to understand customer challenges, their business cases, and how our services deliver substantial value. A strong "sales mindset" is essential to align with sales objectives … and you will work collaboratively with cross-functional teams—including operations, marketing, finance, engineering, and product management—to clearly articulate customer needs and identify commercial revenue opportunities. RESPONSIBILITIES: Support the sales team through the sales process, attending customer meetings to showcase the unique technical and engineering advantages of more »

Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise … team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. Analyze and evaluate requirements/issues while providing product expertise and guidance throughout the post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. … Advise on best practices regarding the implementation and operation of Charles River solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in the more »

status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and … plan Define and integrate digital solutions into an organisation's strategy and vision Prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits Develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead more »

to drive profit through inspirational, differentiated, products and wraparound services. By working in agile and cross-functional ways, you will be a leader in customer-centricity in all that you do. You are recognised as the category expert with responsibility for leading a team of Category Leads and working … collaboratively with multi-discipline functions to develop and deliver a compelling and differentiated customer centric product and wraparound service proposition. You lead the end-to-end proposition drawing on insight and setting strategic direction all the way through to delivering the category to our customers. At a glance We … meetings. The role is based at London Central Offices in Pimlico. Some of the key responsibilities: Set clear intent, direction and guardrails to achieve customer-centric proposition outcomes, aligned to the Partnership strategy. Empower and support teams to make decisions and resolve challenges. Set the conditions for high performing more »

as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! Board International is currently looking for an analytical, self-motivated Senior Consultant to join our Professional Services … of the Board toolkit applications. You’ll work alongside our customers to architect complex planning solutions and other BI and CPM applications guiding the customer from design to Go-Live. Responsibilities: Plan, coordinate, and engineer implementation of the Board BI and CPM solution from requirements and design to … mentoring and delivery for retail applications Involvement in the process, from gathering requirements, through the completion of implementation, according to the project’s needs Provide technical and functional guidance to project teams to ensure the successful implementation of retail solutions Collaborate with our customers to understand their business needs more »

Co-ordinator with technical and support teams to ensure seamless delivery of services & solutions Interact with vendors, distributors and partner networks Analyse market trends & customer requirements Person requirements: Between 1 to 2 years’ experience at an IT Reseller Highly driven and self-motivated Brilliant communication, negotiation and … skills Experience managing dealers throughout the sales cycle Able to commute into London (City) Monday to Friday (office based) If you have the above requirements, we can offer the following package: Basic salary of £28.6k with uncapped comm 10% comm on GP KPI bonuses paid on achieving targets set more »

for businesses and wholesale/carrier/channel organisations across London. This sales engineer role will be focused on contributing to the design of customer solutions and being that link between customers, sales, and the network team. What you will do: In this commission earning role, you will work … collaboratively with the sales teams to identify customer technical needs and enable growth by designing good network solutions and forging strong relationships with clients. Main activities will Attending customer meetings with the sales team to understand customer requirements, address questions, and deliver solutions. Assist the sales … feedback to the sales team to enhance their technical knowledge and sales skills, ensuring they are equipped to effectively communicate product benefits and address customer needs. Design network connectivity diagrams that align with customer business needs. Collaborate on responses to tenders (RFI/RFP), ensuring technical accuracy. Stay more »

to important clients. You'll also be involved in the later stages of the sales process to ensure the solutions are feasible and meet customer needs, staying on until the solution is fully operational and the support period ends. Key Accountabilities As our Lead Technical Solutions Architect, you will … be accountable for the following activities: Lead and support a virtual team in designing, developing, delivering, and testing complex customer solutions, ensuring technical assurance and governance. Oversee the transition from existing to new solutions. Approve pre-sales High-Level Design and requirements for the Solution Integration team. Manage … during solution delivery. Operate governance processes and hold technical teams accountable. Act as a subject matter expert, leading design and integration workshops to capture customer requirements and optimise solution designs. Produce and ensure compliance of detailed solution designs, including third-party deliverables. Provide pre- and post-sales consultancy more »

management processes. As a key member of our Professional Services team, the candidate will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise. Responsibilities Lead software implementation … Lead the solution design for implementation and use of the Vault Regulatory suite (Vault Registrations, Vault Submissions, Vault Submissions Archive, Vault Publishing) Lead configuration requirements workshops, design, prototype, configure and document content solutions Program and project management including resource planning, leading, and motivating a cross-functional team Primary customer liaison managing communication between the project team, customer, and internal stakeholders Mentor project team and consultants, helping others improve their consulting skills Good years experience working with life sciences or healthcare companies performing system implementation experience either as a consultant, business, or IT representative In-depth knowledge of more »

Responsibilities: Be the single point of accountability for transition activities Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses Conduct workshops … to help prospects define requirements and build a business case for outsourcing Provide leadership to cross-functional and cross-cultural engagement team members Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning. Lead the creation and execution of due diligence … the engagement team meets service level commitments upon completion of transition Provide effective turnover to the engagement manager prior to the end of transition Requirements: 15+ years of sales, solution development and delivery experience with large Systems Integrator/Consulting Company (someone who was responsible for delivering what they more »

as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We're seeking a highly motivated and analytical Consultant to join our elite Professional Services team in … your career? Apply now and join the Board family! CORE RESPONSIBILITIES Plan, coordinate, and engineer implementation of the Board BI and CPM solution from requirements and design to mentoring and delivery Involvement in the process, from gathering requirements, through the completion of implementation, according to the project’s … needs Be responsive to customer requirements and mitigate concerns Acquire and maintain deep product knowledge and skills IDEAL PROFILE BS/BA degree in Computer Science, Computer Engineering, Finance, Accounting, Mathematics or equivalent Proven experience in BI and CPM Project Implementations Financial Acumen, strong knowledge of financial processes more »

conduct regular competitor analysis to inform sales strategies. Partner with marketing and product teams to ensure sales strategies align with product offerings and meet customer needs. Design and deliver advanced solution presentations tailored to customer requirements, showcasing the company’s products and services. Highlight Multiverse Computing’s … familiarity with large language models (LLMs). Proven ability to foster collaboration and coordination among globally distributed teams. Exceptional problem-solving skills with a customer-centric approach to identifying and delivering effective solutions. Fluency in English; proficiency in another European language is a plus. Willingness to travel up to more »

them understand how WalkMe can support their digital transformation objectives. The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue, cost, and risk to the organisation. A successful candidate will work well under pressure, be self-motivated, actively collaborate with their … hours of paid time off to spend volunteering through WalkMe or at a place of their choosing. Responsibilities Be an expert in discovering the customer's needs and establishing WalkMe as the best solution that solves unique challenges by delivering innovative solution demonstrations for prospects, customers, and partners, both … on-site and remotely. Communicate and demonstrate, in the customer's language of value, how the capabilities of the WalkMe DAP Platform enhance the customer's business and meet all of their technical requirements. Deliver value pitches to business users at the C-Level as well as lead more »

Region, you will be responsible for achieving sales and profit targets consistent with business strategy, which includes bringing knowledge about market trends, market and customer requirements into the development of the product portfolio, ensuring that new market opportunities and target customers are being identified actively, managing accounts and … customer relationships, developing sales proposals, negotiating and closing deals, as well as acting as voice of the customers internally. Plan and execute departmental annual business plans and operating budgets and proactively monitor and control daily operational activities to deliver quarterly and annual sales targets. WHAT YOU'LL DO Build … underperforming areas of the business and working closely with Functional Leaders and Growth Leaders on action plans Act as a point of escalation for Customer & Partner issues Be a positive ambassador for your region throughout Acronis Identify large opportunities in region, and work with functional sales teams to drive more »

For this role, you will be responsible for providing the framework that appropriately replicates the Big Data needs of a company utilizing data. Essential requirements: More than 3 years of presales experience in the design of Big Data and Data analytics solutions according to customer requirements Previous … experience with the preparation of high-quality engaging customer presentations, excellent communication skills, experience in conversations at CxO level, ability to adapt the message to the customer feedback, etc. Experience in preparation answering RFPs: organize the offer solution team, solution definition, effort and cost estimation, Past experience in … and data quality tools (Informatica, Talend, etc.) Previous involvement in working in a Multilanguage and multicultural environment Proactive, tech passionate and highly motivated Desirable requirements: Experience in Data analysis and visualization solutions: Microstrategy, Qlik, PowerBI, Tableau, Looker,… Background in Data Governance and Data Catalog solutions: Axon, Informatica EDC, Colibra more »