1 to 25 of 114 Customer Segmentation Jobs in the UK

the best call-tracking provider in the world. There’s never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯

Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism. We are looking for a detail-oriented and analytical customer data professional to head up a newly formed Team. The ideal candidate will be responsible for analysing and interpreting customer data to provide … actionable insights that drive business decisions, enhance customer experiences, and improve overall marketing strategies. The role requires a strong understanding of data analysis, customer behaviour, and data visualization, along with the ability to work cross-functionally with marketing, sales, and product teams. The successful applicant will have previous … experience with Customer Segmentation and Analysis, not necessarily from a fashion background. The role sits within a highly successful and profitable fast-growing ecommerce team. Candidates should be prepared to discuss their alignment to the core Kurt Geiger leadership principles of: Love Technology, Work Hard, Be Positive, Know More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition … to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to … forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ years of experience More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition … to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to … forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ years of experience More ❯

UK Branch) The Ring & Blink team is looking for a Lifecycle Marketing Manager who will be responsible for key revenue-generating activities related to customer lifecycle management. As a Retention Marketing Manager, you will work closely with the HQ CRM team in the US and collaborate with European teams … based in London and Amsterdam (including product marketing, creative & production, and subscriptions) to build out and execute communication strategies and campaigns to enhance the customer experience. You will bring your proven creative, analytical, and strategic capabilities to develop, plan, implement, and optimize compelling campaigns that deliver an impactful customer experience and increase customer engagement. Key job responsibilities: Develop and drive the lifestyle strategy for Ring and Blink and own KPIs for the European market segments. Ensure legal compliance of CRM activities in each local market segment. Localize and execute end-to-end communication touch points from product More ❯

About the Company Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate … subscription management. Relay's suite of products are established as key revenue generation tools for innovative e-commerce merchants worldwide. About the Role The Customer Success team is the first line of contact for our merchant customers. The Customer Success Manager (CSM) role is the key to leading … the team to help merchants minimize the time it takes to see positive ROI from Relay's products. The Customer Success Manager oversees a team of Customer Success Specialists (CSS), who are product experts and problem solvers. The Customer Success Specialists help train customers on how to More ❯

Job ID: 2922919 | Ring of Security Limited (UK) Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink’s digital marketing strategy in the EUK market. Key More ❯

capabilities by hiring a Senior Data Scientist within its loyalty scheme department. The Opportunity You will be working on various projects across loyalty, including customer segmentation, customer retention, customer profiling, and customer marketing to help them leverage their data to increase customer sign-up. More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

merchandising. Key accountabilities and KPIs include: Support the e-commerce and commercial team to build and scale our CRM initiatives for Jaded. Focus on customer retention KPIs in line with overall business and marketing goals. Curate and manage commercial calendars alongside each relevant department. Implement a lifecycle centric customer segmentation and communication strategy. Identify new opportunities for improving customer KPIs and driving growth by working with data and insights to analyse and understand customer behaviour. Manage the end-to-end process of planning and implementing BAU activity ensuring coordination with key stakeholders across the brand. … Manage email automation to deliver customer centric lifecycle campaigns to drive growth and improve customer KPIs. Monitor and measure CRM performance in line with business targets, ensuring the automation of weekly, monthly and periodical reporting. Responsible for database performance, keeping a close eye on churns, seeking out opportunities More ❯

Manager Contract Type: Permanent Hours: Full Time DESCRIPTION Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

. Email Marketing Analyst - Customer Lifecycle Focus page is loaded Email Marketing Analyst - Customer Lifecycle Focus locationsLondon time typeFull time posted onPosted Today time left to applyEnd Date: July 31, 2025 (30+ days left to apply) job requisition idSR-31344 It's fun to work in a company … where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Email Marketing Analyst - Customer Lifecycle Focus Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. … Watch' by Gartner.Please visit for more information about FractalWe are looking for a highly analytical and strategic Email Marketing Analyst with a focus on Customer Lifecycle Marketing. In this role, you will be responsible for analyzing and optimizing email campaigns throughout the entire customer journey-from acquisition to More ❯

online and offline channels on each other and develop and implement innovative strategies for improvement and growth. Analyse online user behaviour, conversion data and customer journeys, funnel analysis and multi-channel attribution. Perform ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns. Perform ad-hoc analytics and … influence conversion optimisation strategies with solid analytical data. Key outputs: Design and implementation of Marketing analytics framework. Ad hoc bespoke queries on product and customer insight. Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners … and/or significant experience in statistical techniques. Expertise using data-related software Google Analytics, Microsoft Excel, and potentially other modelling packages. Understanding of customer segmentation, customer retention, CRM tools, social and ability to make good recommendations for tools. Strong interpersonal and communication skills with ability to More ❯

will be a critical asset. Responsibilities Support clients with the definition and implementation of their AI strategy, with a particular focus on marketing and customer insights. Implement and oversee AI governance frameworks, focusing on regulatory compliance, ethical AI principles and ensuring business value from AI investments. Ideate, design and … implement AI-enabled marketing solutions such as customer segmentation models, recommendation systems and campaign optimization algorithms. Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices. Monitor and manage model performance, including addressing issues related to explainability, data drift and model … and implement marketing measurement frameworks, including marketing mix modeling (MMM) and multi-touch attribution (MTA). Collaborate with marketing teams to leverage data for customer journey mapping, lifetime value prediction and churn analysis. Engage with senior executives, effectively communicating AI opportunities, risks and strategies in accessible terms, particularly in More ❯

will be a critical asset. Responsibilities Support clients with the definition and implementation of their AI strategy, with a particular focus on marketing and customer insights. Implement and oversee AI governance frameworks, focusing on regulatory compliance, ethical AI principles and ensuring business value from AI investments. Ideate, design and … implement AI-enabled marketing solutions such as customer segmentation models, recommendation systems and campaign optimization algorithms. Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices. Monitor and manage model performance, including addressing issues related to explainability, data drift and model … and implement marketing measurement frameworks, including marketing mix modeling (MMM) and multi-touch attribution (MTA). Collaborate with marketing teams to leverage data for customer journey mapping, lifetime value prediction and churn analysis. Engage with senior executives, effectively communicating AI opportunities, risks and strategies in accessible terms, particularly in More ❯

will be a critical asset. Responsibilities Support clients with the definition and implementation of their AI strategy, with a particular focus on marketing and customer insights. Implement and oversee AI governance frameworks, focusing on regulatory compliance, ethical AI principles, and ensuring business value from AI investments. Ideate, design, and … implement AI-enabled marketing solutions such as customer segmentation models, recommendation systems, and campaign optimization algorithms. Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices. Monitor and manage model performance, including addressing issues related to explainability, data drift, and model … and implement marketing measurement frameworks, including marketing mix modeling (MMM) and multi-touch attribution (MTA). Collaborate with marketing teams to leverage data for customer journey mapping, lifetime value prediction, and churn analysis. Engage with senior executives, effectively communicating AI opportunities, risks, and strategies in accessible terms, particularly in More ❯

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Email Marketing Analyst - Customer Lifecycle Focus Fractal is a strategic AI partner to Fortune 500 companies with a vision … Intelligence for Imagination for more information about Fractal. We are looking for a highly analytical and strategic Email Marketing Analyst with a focus on Customer Lifecycle Marketing. In this role, you will be responsible for analyzing and optimizing email campaigns throughout the entire customer journey—from acquisition to … retention to reactivation. You will work closely with cross-functional teams to develop targeted strategies that drive engagement, foster customer loyalty, and increase lifetime value. Your insights will directly impact the success of our email marketing campaigns and customer experience initiatives. Key Responsibilities: Customer Lifecycle Strategy: Help More ❯

Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must … and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. … and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics More ❯

datasets, ETL DW concepts. Experience defining requirements and using data and metrics to draw business insights. Experience with financial or business analysis. Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling along with making business recommendations and influencing stakeholders. PREFERRED QUALIFICATIONS Experience using very More ❯

through Google Ads, Microsoft Ads, and other paid search channels. You'll optimise Shopping, Performance Max, and Search campaigns, leveraging AI-driven automation, audience segmentation, and first-party data strategies to maximise ROAS and revenue growth. This role is perfect for someone who thrives in data-driven performance marketing … understands eCommerce customer behaviour, and knows how to optimise product feeds, landing pages, and conversion funnels. Requirements Global budget management of £7M+ with delivery against performance targets Plan, launch, and optimise Google Search, Shopping, Performance Max, Demand Gen and Microsoft Ads campaigns Manage and refine product feed optimisation for … Google Merchant Center Leverage Smart Bidding, Audience Targeting, and AI-driven automation to scale efficiently Implement remarketing and customer segmentation strategies using first-party data Conduct A/B testing on ad copy, product images, and bidding strategies Monitor eCommerce KPIs (ROAS, AOV, CVR, CPA, CTR, LTV, etc. More ❯

data and metrics to draw business insights Experience making business recommendations and influencing stakeholders Experience in financial/business analysis PREFERRED QUALIFICATIONS Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling Mandarin speaker is preferred. Amazon is an equal opportunities employer. We believe passionately More ❯

150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary … a high degree of accuracy and take a role in presenting results and insights to clients. This is predominantly a technical role grounded in customer data, so you should be experienced in handling large customer data sets. Communication and interpersonal skills are important, both in collaborating with clients … colleagues across multiple disciplines. Role & Responsibilities Design, manage, and deliver end-to-end analyses aimed at helping Marketing to improve the experience of the customer Deliver measurement and effectiveness projects, including dashboard reporting and deep dive evaluations to understand the impact marketing has on customer behaviour Deliver and More ❯

300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart … of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital … Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer data. Drive innovation by staying ahead of AI/ML trends More ❯

300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart … of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital … Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer data. Drive innovation by staying ahead of AI/ML trends More ❯