2 of 2 Customer Service Jobs in Bracknell

Service Desk Analyst Based onsite in Bracknell Your role will involve: Direct technical support for all of the services in the DJSC and assist in the day-to-day operations and duties of the Westinghouse service, including the reception of escalated fault reports and technical enquiries. Analysis, investigation … deployed equipment or service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills/capabilities. Your transferable skills and experience: Experience working in 1st Line/Service desk support Windows … Windows server 2012/16/19 Ideally have knowledge of MS Service Center Support tool sets SCCM/SCOM/SCSM To work with and alongside development engineers for Skill transfer Maintain full and accurate records and progress all customer fault reports and technical enquiries The Defence more »

Personal Skills: Strong interpersonal/team skills. Must be able to cultivate an adaptable positive attitude. Will strive to deliver an excellent level of customer service. Will be highly motivated and demonstrate an excellent mix of analytical and technical skills. Will be able to demonstrate a clear and concise … be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable more »