1 to 1 of 1 Customer Service Jobs in Dunstable

heart of Bedfordshire Community Health Services that is why we are looking to grow our team with people that are passionate about delivering excellent customer service. Does this sound like you? Great! What will I be doing? When you join us you will be the first point of contact … To adhere to, and maintain an up to date knowledge of national and local policies and procedures. To ensure continuous improvement and achievement of service delivery standards by undertaking regular individual reviews and quality monitoring sessions and participate in any training deemed necessary. To follow escalation policies and emergency … procedures as necessary. To inform line manager of any issues affecting the service delivery at the time the issue is highlighted. Utilising the appropriate resources ensures the service is accessible to all callers including deaf/hearing-impaired callers and callers who do not speak English. About us more »