1 to 25 of 77 Customer Service Jobs in Oxfordshire

Vice President of Customer Operations (Viator) United Kingdom, Portugal Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the … Viator. One app, 300,000+ travel experiences you'll remember. We're looking to bring on a highly collaborative and forward-thinking VP of Customer Operations. This isn't a call center management role - we're looking for someone who, yes, can run a complex, multi-lingual customer service operation at scale - but who's thinking ahead, planning for three, five, and ten years down the road, and will play a critical role in delivering a 10/10 experience to every customer, every time. They'll be central to driving our ongoing success (we More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate … must have a minimum of 1 year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/… desirable for you to be able to do cover all shifts. Payrate: £12.21 per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a More ❯

than 300,000 tours, activities, and experiences worldwide. The Data, Martech & Experimentation team is at the heart of Viator’s ability to scale, drive customer satisfaction, and optimize operations through data-driven, AI-powered, and highly efficient platforms . We are looking for an experienced Senior Director of Product … to lead our internal platforms across Data, Machine Learning, Experimentation, Martech, and Customer Service . This role has the option to work from one of our European offices (Oxford, London, Lisbon, or Krakow) or to be fully remote with regular travel to offices for collaboration. What You Will … Do Lead key initiatives across Viator’s internal platforms including Data, Machine Learning, Experimentation, Martech, and Customer Service . Manage a team of Product Managers across multiple platform domains, ensuring alignment and collaboration across Product, Engineering, ML/AI, and Analytics. Drive a strategic vision for internal platforms More ❯

We have only the best roles at Cameo Consultancy J09 : Visitor Service Manager Visitor Service Manager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety Industry: Hospitality and … Catering As Visitor Service Manager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role is full-time and permanent … working on-site in Henley-on-Thames, offering a salary of £30,000. This is a customer-facing, hands-on role where you will be dealing with families visiting the many activities on the estate. Purpose of the role: Reporting to the General Manager, you will be responsible for More ❯

IT Service Management Process Manager (Service Transition/Delivery Process Manager) IT Service Management Process Manager (Service Transition/Delivery Process Manager) Apply locations Doxford time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 21, 2025 (14 days … and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. We're hiring for a IT Service Management Process Manager (Service Transition/Delivery Process Manager) to join our team. Reporting to the Service Transformation Lead, you will play … thorough reviews to identify areas for improvement and implement lessons learned for future projects. Working closely with cross-functional teams, including product, engineering, and customer experience, to ensure seamless and cohesive service delivery. Generating comprehensive reports on process performance and providing actionable insights to stakeholders. Utilising strong analytical More ❯

and will report to the Head of HR. Experience previously in an engineering environment would be an advantage. The successful candidate will be a customer-focused team player with strong communication and organisational skills. Attention to detail is key and the successful candidate will enjoy the variety this role … value staff progression, provide regular training and encourage and support self-learning opportunities. What are we expecting from you? Embedding board level strategy for customer service to drive continuous improvement and consistency of process. Embrace and implement new technology to improve efficiency and client experience. Monitoring and management … of Engineering on improving engineer productivity and utilisation. Ensure compliance to NSI regulations for response times and maintenance visits. Managing regular training requirements for customer experience, new processes and technology implementation. Manage all customer complaints and escalation to ensure the customer service team is resolving these More ❯

close partnership with our local communities and other important partners. About the role? Are you a proactive, detail-oriented individual with a passion for customer service and technical administration? We're looking for a Technical Support Officer to join our Building Control team and play a vital role … compliance with relevant procedures. You'll manage application validations, calculate charges, handle enquiries, and provide minor technical advice while maintaining a high level of customer service and efficiency. You'll also play a key part in promoting the Local Authority Building Control Service (LABC) and helping us … deliver a seamless, customer-focused experience. You will need? Qualifications: GCSEs (Grades 9-4) including Maths and English (or equivalent). Experience: Previous administrative experience, ideally in a technical or regulatory environment, and confident use of IT systems (such as MS Office and ideally IDOX Uniform or similar). More ❯

Field Service Manager Technical Services Manager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression **An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to join a market leader … in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development** The Company – Field Service Manager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology based industrial microscopy, used for integrated … solutions across a wide range of innovative instrumentation, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role – Field Service Manager, Metrology & Microscopy This market leader now seeks to recruit More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the … Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including More ❯

to our continued success. The company prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships. Expertise in remote and on-site support Technical skills should include: Cisco Expertise: In-depth knowledge of Cisco routers and switches Networking: TCP … Working with senior management to define Aegis policies and procedures. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Support, Network Maintenance and Troubleshooting Monitoring network performance and identifying potential issues. Conduct problem analysis and More ❯

to our continued success. The company prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships. Expertise in remote and on-site support Technical skills should include: Cisco Expertise: In-depth knowledge of Cisco routers and switches Networking: TCP … Working with senior management to define Aegis policies and procedures. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Support, Network Maintenance and Troubleshooting Monitoring network performance and identifying potential issues. Conduct problem analysis and More ❯

to our continued success. The company prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships. Expertise in remote and on-site support Technical skills should include: Cisco Expertise: In-depth knowledge of Cisco routers and switches Networking: TCP … Working with senior management to define Aegis policies and procedures. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Support, Network Maintenance and Troubleshooting Monitoring network performance and identifying potential issues. Conduct problem analysis and More ❯

Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a dynamic role combining remote, office, and on-site support across … ll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site, remote, and phone support ? Manage and improve IT processes, infrastructure, and security ? Lead and implement major IT … issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For: ? Essential Skills: Strong communication and customer service mindset Proven troubleshooting skills in a fast-paced environment Microsoft 365, Azure, Intune Windows Server, Exchange, Hyper-V Networking (VLAN, VPN, Firewalls More ❯

role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customer service, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯

Field Service Manager Technical Services Manager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to join a market leader … in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development The Company Field Service Manager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology based industrial microscopy, used for integrated … solutions across a wide range of innovative instrumentation, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role Field Service Manager, Metrology & Microscopy This market leader now seeks to recruit More ❯

Field Service Manager Technical Services Manager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression **An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to join a market leader … in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development** The Company – Field Service Manager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology based industrial microscopy, used for integrated … solutions across a wide range of innovative instrumentation, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role – Field Service Manager, Metrology & Microscopy This market leader now seeks to recruit More ❯

from June/July - August 2025 Live-in position with accommodation and full board provided at no extra cost If you're passionate about customer service, team leadership, and working in an international setting, we'd love to hear from you! Responsibilities Lead the student services team to … ensure outstanding customer support Manage and support the centre's temporary summer staff Oversee student welfare, providing guidance and support as needed Coordinate arrivals, departures, and campus logistics Manage student queries and concerns with empathy and efficiency Work closely with all departments to enhance the student experience Organize and … on a weekly basis by students Requirements Strong leadership skills with some management/team leading experience required Commitment to the highest level of customer service Sociable and fun disposition with the ability to motivate and energise others Financial and business acumen English fluency and excellent communication skills More ❯

You will be responsible for monitoring and controlling projects ensuring they stay on track, whilst engaging with multiple stakeholders. What you'll do Provide customer service to internal and external customers to ensure a consistent experience. Be responsible for governing the processes of implementing account-specific new services … tools and applications or other changes. Prioritise and co-ordinate own and others' work schedules to ensure that business and customer needs are met, and deadlines are adhered to. Develop and maintain strong relationships both internally and externally to achieve project objectives. Prepare presentations and reports. Produce documentation in … line with project requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

UPS Field Service Engineer (Uninterruptible Power Supply) Location: London, Southeast and nearby areas Reports to: Head of Service About the Company With over three decades of expertise in the industry, our client is dedicated to providing critical power solutions to a wide range of businesses. They are expanding … the service and support team and are seeking a Field Service Engineer to join them. Role Description As a Field Service Engineer with UPS Knowledge, you will be essential in maintaining the reliability of critical power systems. Your duties will encompass commissioning, maintenance, servicing, and repairing various … the development of colleagues. Participate in and lead proactive team efforts to achieve departmental and company goals. Offer consulting services both on-site at customer locations and over the phone as needed. Work with customers, contractors, Service Partners, and other team members to promote and grow the brand. More ❯

Job Summary The Field Service Engineer will primarily be responsible for the visited maintenance contracts which vary in complexity and size. There will also be a requirement to support our Resident site teams as required. Reporting to the Service Coordinator, the Field Service Engineer will be eager … support and assistance to the KNAPP UK resident sites as required to fulfil the high standards of support we offer, providing another aspect of customer service. Duties and responsibilities include, but are not limited to: Electrical strip-down/re-assembly, field wiring, machine calibration and system testing Working … knowledge of physics Computer literate with basic Microsoft Office skills Ability to learn skills quickly Attention to detail and exceptional follow-up skills Excellent customer service skills for both internal and external customers Superior communications skills Reliable, self-motivated and ability to think on their feet Willing to More ❯

achieve best value for money and align with commercial targets. This role encompasses project leadership, stakeholder engagement, budget management, and specialist expertise within designated service areas such as drainage, trees, or bridges. Key Responsibilities Lead and manage the successful delivery of individual schemes and projects within the specialist service … strong, effective working relationships with internal stakeholders, partners, senior council leaders, politicians, and operational teams. Manage own workload and oversee resource allocation to meet service delivery goals. Champion a customer-focused approach within the service, ensuring communications are clear, accessible, and jargon-free. Facilitate effective communication and … Provide accurate data and input for performance monitoring and reporting. Stay up to date with relevant legislation and best practices, incorporating relevant initiatives into service development. Maintain a valid driving license and access to a vehicle for business use or demonstrate an effective alternative method for travel throughout the More ❯

and delivery information. Works with finance to ensure collections of revenue is received timely. Performs follow-up to ensure timely shipment of materials and customer satisfaction. Resolve customer service issues and track open sales orders. Maintain accuracy of CRM tools for sales organisation and generate quotes. Submit More ❯

to deliver exceptional IT solutions! We're seeking a talented Infrastructure Support Engineer ready to provide premium technical expertise and leadership within our innovative service team. Key Responsibilities Deliver 2nd line internal support and 3rd/4th line support for external clients Manage client tickets from logging through to … resolution within SLA parameters Conduct regular service review meetings with customers Analyse, diagnose and resolve complex technical problems Mentor junior staff and share technical knowledge Identify improvement opportunities and contribute to service development Support pre-sales activities and service handovers Qualifications & Skills The ideal candidate will possess … including Exchange and Defender Working knowledge of networking components and SAN technologies Excellent communication and relationship-building abilities Problem-solving aptitude with systematic approach Customer service orientation with professional demeanor Desirable Certifications Microsoft 365 Administrator certifications Azure Solutions Architect Expert VMware Certified Professional CCNA/CCNP Veeam certified More ❯