23 of 23 Customer Service Jobs in Oxfordshire

Graduate Support Analyst, Customer Service, Excel, COR7082 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client … a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. … The Role Based at their Oxfordshire site, you’ll work closely with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence more »

Graduate Support Analyst, Customer Service, Excel, COR7082 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client … a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. … The Role Based at their Oxfordshire site, you'll work closely with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence more »

Customer Service/Technical Support Advisor with a confident telephone manner, good communication, listening and accurate data capture skills is required for a well-established company based in Thame, Oxfordshire. NO PREVIOUS EXPERIENCE REQUIRED FULL TRAINING PROVIDED Once trained you will provide remote support to bars, pubs and … 8am and 6pm with Rotational Weekends and Bank holidays (with time in lieu) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service/Technical Support Advisor with a confident telephone manner, good communication and listening skills and accurate data capture skills. As the Customer Service/Technical Support Advisor you will provide an exceptional customer experience for all customers and stakeholders by becoming a product and technical expert, once youve completed your training. The Customer Service/Technical Support Advisor will spend time in the field and office with more »

Job summary Job Ref: IM&TS 034 Salary Scale: Band 5 (£29,970 - £36,843 depending on experience) Hours: 37.5, Permanent Members of the Service Desk team provide both face to face and remote user and system support, covering corporately approved systems, applications and hardware used OUH Digital IT … Services & Support's customer organisations. The post-holder will be responsible for the resolution of incidents involving information systems and related equipment. Main duties of the job The post-holder will be expected to act as the first point of contact for technical issues, resolving or re-routing support … tickets as appropriate and according to service level agreements. The post-holder will need to pro-actively contribute to the increasing number of first-time fixes performed by the Service Desk and comply with all Service Desk procedures. Additionally, the post-holder will be expected to contribute more »

prospective customers, and residents within the communities we serve. They will be able to take ownership of claims received via multiple channels, including our Customer Operations Team, complete an impact assessment, liaise with the appropriate internal/external departments, validate the claim value, and prepare for authorisation and payment. … Where appropriate, produce an investigation pack to allow for cross-charging Track and manage expenditure of claims • Ensure prompt payment of claims Deliver exceptional customer service Gain a detailed understanding for, reason, claim type, location of what drives claims in to Gigaclear. Such as, but not limited to … property damage, service downtime, and foreseeable or consequential loss. This role is office based across the Customer Operations opening hours of Monday to Friday 8am-8pm, and weekends 10am – 5pm. it is a full time role, 37.5.5hours.per week. Responsibilities; Comfortable to ‘challenge’, ensuring the departmental and wider business more »

Service Desk Engineer Bicester (onsite) 6 months £200 - £225 a day, Inside IR35 DXP Talent are working with an established brand in the heart of Bicester, Oxfordshire to recruit for a Senior Service Desk Engineer for an initial 6 months. The role of the Senior Service Desk … Engineer is to work as part of a team of 5 to provide technical support to over 1000 users whilst also providing outstanding customer service - the role is based onsite As well as having good technical skills and great customer service, you will have an aptitude more »

support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

and then supporting that talent to grow with us. Right now, we are looking for an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. The … Person You will need a passion for customer service excellence. You enjoy interacting with customers, thrive on solving technical problems, and are driven by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels. As part of a more »

Job Title: Customer Support Executive Location: Witney, Hybrid Our client is a leading SaaS provider in expense management, built on efficiency. As they expand, they're seeking a dedicated Customer Support Executive to deliver exceptional service and ensure our customers can seamlessly manage their expenses. Responsibilities Respond … to customer queries promptly and professionally via multiple channels (phone, email, chat). Assist users with navigating their platform and resolving issues to enable their success. Work collaboratively with internal teams to escalate and resolve technical challenges. Uphold data privacy and security standards while handling sensitive customer information. … What are we looking for? We are looking for candidates with: A proven track record in delivering outstanding customer service and support. Experience using helpdesk software (preferred but not essential). Strong communication and problem-solving skills. A passion for providing exceptional service. Benefits 25 days holiday, plus more »

Job Title: Customer Support Specialist Location: Witney, Hybrid 2/3 days onsite - up to £26,000 Our client is a leading SaaS provider in expense management, built on efficiency. As they expand, they're seeking a dedicated Customer Support Executive to deliver exceptional service and ensure … our customers can seamlessly manage their expenses. Responsibilities Respond to customer queries promptly and professionally via multiple channels (phone, email, chat). Assist users with navigating their platform and resolving issues to enable their success. Work collaboratively with internal teams to escalate and resolve technical challenges. Uphold data privacy … and security standards while handling sensitive customer information. What are we looking for? We are looking for candidates with: A proven track record in delivering outstanding customer service and support. Experience using helpdesk software (preferred but not essential). Strong communication and problem-solving skills. A passion more »

IT services, including VMware, complex storage systems, LAN/WAN, firewalls, databases, and data centres. Monitor services and refine the toolchain to enhance the customer experience. Write and maintain scripts and software for service delivery and automation. Provide third-line support for complex technical issues. Strategy and Project … and using Ansible for Linux automation. Familiarity with project management and cybersecurity standards (Prince2, ITIL, ISO27001, Cyber Essentials Plus). Positive attitude and excellent customer service skills. Join our dynamic team and contribute to supporting world-leading research and teaching. Apply now to be part of our mission more »

to align operations with broader company initiatives. Serve as the liaison between operations and executive management to facilitate decision-making. Support product development and customer service by ensuring operational efficiency. Technology & Systems Management Evaluate and implement new technologies to improve efficiency and productivity. Oversee system integrations and ensure … efficiency metrics (e.g., cost per unit, processing time reduction) Employee engagement and retention rates within the operations team Budget adherence and cost reduction initiatives Customer satisfaction scores related to operational efficiency more »

Senior IT User Support Officer, you will be responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained. The role is also responsible for providing second line and desk side support. You will also be responsible more »

support to our clients, ensuring smooth operations and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2nd line IT support to end-users. Install and configure Windows 10 operating systems. Perform PC hardware repairs more »

We are delighted to be working with a well established and reputable business based in Abingdon who are looking to recruit a Customer Support Advisor to work as a key member within the Customer Support Helpdesk Team assisting their market leading clients. As the Customer Support Advisor … clients and logging all information correctly . Updating clients on their problem solving progress and processes The ideal candidate will have: . Confidence in customer service, involving lots of phone work . An empathetic, understanding nature . An interest in technology Apply today to find out more about more »

the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »

opportunities for improvement in the current eCommerce workflows and processes. Define, document, and prioritise functional specifications that align with project goals and enhance the customer journey. Required Experience: Bachelor's degree in Business, Information Systems, Computer Science, or a related field. 3+ years of experience as a Business Analyst … in eCommerce or digital transformation projects, preferably with exposure to ERP, CRM, and eCommerce integration's. In-depth knowledge of D365 functionalities, including sales, customer service, marketing, and inventory modules. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply more »

previous experience of working in a helpdesk support environment - including with ticketing systems - is preferred Technical curiosity coupled with basic troubleshooting skills Strong, proactive customer service/communication skills Any basic SQL experience would be an advantage I want to do that! If you have any questions or more »

an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to more »

an innovative IT consulting company dedicated to providing exceptional solutions. You’ll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to more »

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in … environment is highly desirable Strong organisational skills and effective time management abilities. Exceptional communication skills, demonstrating professionalism in all interactions. Prior experience in technical customer engagement is essential. Experience with telephony/telco integrations, SIP, trunk, PBX is highly desirable. Experience with Zendesk is a nice to have Capability … to effectively train others in technical domains. Keen attention to detail to ensure accuracy and precision. You enjoy solving complex customer problems Responsibilities as Technical Support Specialist Develop configurations for VoCoVo solutions to meet customer orders. Provide technical support to customers via phone, email, and tickets. Conduct warranty more »

systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally. We're looking for a Senior Software Engineer to join our fast more »

Technician looking for your next career opportunity? Do you you feel your progression is currently limited? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will visit schools across Oxfordshire. You will ensure that IT systems and services … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »