Customer Service Jobs in West Wales

12 Customer Service Jobs in West Wales

Licensed Financial Services Representative (Personal Banker)

Swansea, South Carolina, United States
First Citizens Bank
Overview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real … that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation. Customer Service Skills: Builds trust and confidence with clients. Adaptability: Has the ability to learn and adapt quickly to new information and technology. Teamwork … commercial banking Provide financial advice and establish accounts for investment and retirement needs Qualifications: Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Financial Sales Manager (Branch Manager)

Swansea, South Carolina, United States
First Citizens Bank
with the support of an operations specialist. This role engages in outbound calling activities to generate new business opportunities and drives accountability for proactive customer outreach with the branch sales team. You will leverage your team and your own expertise in consumer and small business financial needs. This position … Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that … supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team. Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Operations and Administration- Comply with all regulations, bank more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Field Service Engineer

Swansea, Neath Port Talbot, Wales, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

Service Desk Technician

Newcastle Emlyn, Wales, United Kingdom
BCC IT
Service Desk Technicians We’re seeking suitably skilled Service Desk Technicians to join our exceptional customer-focused technical team. As a Service Desk Technician, you’ll play a crucial role in providing efficient IT support and assistance to our clients. Your primary responsibilities will include handling … technology and helping people, this will include assisting your colleagues by accurately recording your work and documenting in general. Successful applicants will possess exceptional customer-facing skills and the ability to handle confidential information with utmost professionalism. Whether communicating with tech-savvy clients or those less familiar with technical … system functionality or equivalent training and/or education will be extremely beneficial. A solid understanding of Ethernet and IP-based networking is essential. Customer service experience is preferred, and additional skills such as hardware repair and familiarity with telephone systems are highly desirable. The roles will include more »
Posted:

MS Power Platform / Dynamics CRM Developer

Swansea, West Glamorgan, United Kingdom
Manpower UK Ltd
days a week in the Swansea office, additional car allowance of £7k if you live far away. Required Experience: * Dynamics 365 CE (ideally Customer Service) configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Power Automate (Cloud Flow) skills (at scale) * Strong Canvas App more »
Employment Type: Permanent
Posted:

Entry Level Graduate Scheme (PR-1225521:WAL)

Pembroke Dock, Wales, United Kingdom
Hybrid / WFH Options
Pareto
Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »
Posted:

Duty Manager

Swansea, Neath Port Talbot, Wales, United Kingdom
Trusted Resource Solutions
Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota · Dealing with customer queries or complaints efficiently and professionally · Ensuring the building is maintained to the highest 5* standards · Proactively form positive working relationships with customers, getting … Deliver tours of the building to prospective customers * What experience are we looking for in a Duty Manager? · 2+ years' experience delivering exceptional 5* customer service · Experience managing others, training others and supporting staff development · Experience in assisting to manage a commercial building (for example a hotel), dealing more »
Employment Type: Permanent
Salary: £30,000
Posted:

Trainee Water Leakage Engineer

Carmarthenshire, United Kingdom
RPS
Carmarthenshire. Our team of Leakage Engineers are at the heart of our strategic priorities to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides … reduce leakage and fully support the delivery of regulatory targets and work to pinpoint leakage with a level of accuracy that delivers a great service for clients • Ensuring that Health and Safety is maintained • Achieving KPI targets and delivering leakage detection/reduction within DMA s • Attending excavations requested … defined procedures and is flexible, co-operative attitude to working and giving and receiving help and sharing knowledge • Great written and verbal communication skills • Customer focussed and able to build and maintain great working relationships • Able to work quickly and accurately report on findings • Full UK driving or Irish more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics CRM Developer

Swansea, West Glamorgan, United Kingdom
Manpower UK Ltd
required for 2 days a week in the Swansea office, additional car allowance if you live far away. Required Experience: * Dynamics 365 CE (ideally Customer Service) configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Power Automate (Cloud Flow) skills (at scale) * Strong Canvas more »
Employment Type: Permanent
Posted:

IT Project Engineer

Swansea, Neath Port Talbot, Wales, United Kingdom
Searchability (UK) Ltd
Day working week (8-hour day) Generous Benefits Package Job Responsibilities: Ensuring that Projects are completed for our clients with a high level of customer service and within the originally scope timelines. Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership … a functional perspective and efficiently translating these requirements into the relevant technical scope where the task requirement is unclear. Role Expectations As the primary customer facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Project engineers are expected … to be focused on the business requirements of the customer and alert to timescale demands and priorities and keen to take ownership of issues which arise. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues to be done without more »
Employment Type: Permanent
Salary: £26,000
Posted:

CAD Technician (Sheet Metal/Manufacturing)

Swansea, Neath Port Talbot, Wales, United Kingdom
Ernest Gordon Recruitment
a senior or management Level? On offer is the opportunity to join an industry-leading company that prides itself on providing the best possible service to its customers, as well as caring for, and developing its employees. In this role, you will be working alongside other CAD Technicians as more »
Employment Type: Permanent
Salary: £35,000
Posted:

Primary Care Facilitator

Swansea, United Kingdom
Hybrid / WFH Options
Digital Health and Care Wales
Stakeholders their existing and future IT business needs, agree and proactively manage. Liaise with internal DHCW colleagues informally or in meetings as appropriate. Monitor service requests and act as an escalation point for Stakeholder issues, liaising with DHCW teams, Health Boards and Suppliers, as necessary. Updating Stakeholders on new … developments, system changes, service information etc to include presentations, 1:1 virtual and onsite meetings. Represent DHCW and Primary Care as requested at local and national events. Provide advice and guidance to Primary Care Stakeholders in accordance with national procedures and guidelines virtually or onsite. Responsible for providing and … of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience of delivering customer services in a Primary Care setting xperience in delivering projects in a Primary Care setting Desirable Presenting to small groups Skills and Attributes Essential more »
Employment Type: Permanent
Salary: £28834.00 - £35099.00 a year
Posted:
Customer Service
West Wales
10th Percentile
£25,100
25th Percentile
£27,500
Median
£41,500
75th Percentile
£57,500
90th Percentile
£59,750