2 of 2 Customer Support Analyst Jobs in the UK

Customer Support Analyst - Service Desk Our Birmingham based client, one of the midlands premier employers, is currently looking for a Customer Support Analyst to join their team for an initial 4 month contract. As a Customer Support Analyst you will work … proactively with customers to support a range of issues and queries across multiple business areas. This role will see you have plenty of variety as you will respond to queries that can range from technical advice to potential new user set up over the phone or via a ticketing … system. You will be using multiple systems to support customers, therefore we would look for you to have an understanding of Windows office packages. It is vital that you have experience in a Customer Service role Other key responsibilities and accountabilities will include: Handle all queries in a More ❯

Here atOptum we are looking forCustomerSupport Analyststo come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at Optum. Our Newport support service team meet in the office twice weekly. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call More ❯