22 of 22 Desktop Support Jobs in London

Desktop Support Analyst/2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Desktop Support Analyst/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst/2nd Line Support Analyst Attributes/Skills: • Experience working within a legal environment • Knowledge of Windows 10 and Microsoft more »

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on more »

Job Description Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within … a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the … Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support more »

Front Office Desktop Support Engineer – Trade Floor Front Office Desktop Support Engineer required for a leading International Bank providing First & Second Line support to their VIP Trade Floor (Front Office) users. You must have a minimum of 5 years’ experience in Desktop Support to include experience in a Trade Floor banking environment and supporting Market Data systems such as Bloomberg and Reuters. Responsibilities: Dealing with IT support issues & queries via Service NOW Provide both First & Second Line Support Manage day-to-day support to ensure stability, reliability and availability … diagnostics and other supporting evidence to identify the root cause of problems Create and maintain all operational documentation, processes and procedures Essential Experience: Experienced Desktop Support Analyst Microsoft Windows & MAC OS Active Directory Desktop Hardware Microsoft Office Mobile Devices SCCM desktop client management Front Office Market more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for more »

Role : Desktop Support Analyst Location : Central London – fully office-based Salary : £30,000-40,000, with additional benefits Job Role : Providing IT Support to all offices; 1st Line Support We have a great opportunity with a family office business to join their IT team and provide … desktop support to all their users and properties. You’ll be part of a small IT team, so will have the opportunity to expand on your IT support and networking knowledge. Job description : Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on … common desktop applications and respond to and resolve any issues. Support for internet services and associated Wi-Fi networks. Hardware specifications, equipment testing and procurement. Managing hardware warranty and support calls. PC and printer troubleshooting. Configuration and deployment of desktops/laptops to end users. Setting up more »

IT Support | 1st/2nd Line Support | Desktop Support | AV My client based in central London are looking to recruit a good all round IT support Analyst, you will provide support to all IT and AV issues. The role: Responsible and accountable for the … Assist users with AV/IT issues in a friendly, calm and professional manner. Assist with projects as and when required. Duties: Provides IT support investigations and diagnosis and promptly allocates and escalates unresolved issues as appropriate. Investigates, diagnoses and solves hardware faults, responding to faults, troubleshooting and repairing … equipment. Ensures problems are correctly reported, routed, tracked and solved, keeping the user informed at all times. Creates support documentation and provides high quality guidance and training to a variety of users. Responsible for the equipment care of all AV/IT and maintains an accurate inventory of hard more »

Job Description Desktop Support Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »

Desktop Support Engineer** (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (5 days per week on site for initial training and then 4 days thereafter) Shift Pattern: Anytime from 7am to 6pm (Possibility for weekend over time) Rate: A highly competitive PAYE Day rate is … available for suitable candidates Role Profile Our client, a leading investment banking firm, is currently seeking a talented Desktop Support Associate to join their team in London. In this role, you will provide essential 2nd line IT support to their desktop and desk-side environments, ensuring … the smooth functioning of their systems and operations. Responsibilities: Provide English language support to colleagues across the business, keeping in mind the diverse cultures and languages within the organisation. Answer calls, create tickets, and escalate issues as required, while providing cover to the IT support contact number. Handle more »

Desktop Support Engineer City of London £36,000 - £42,000 dependent on experience Office based (London/Watford) Permanent, Full-Time Sensical, a growing city-based IT MSP, are looking for an experienced Desktop Support Engineer to join the expanding team. This role would suit someone … rota (one week in four) A passion for IT and motivation to learn Understanding of IT best practices (ITIL, Change Control) Experience writing internal support documentation Punctual and excellent attention to detail Excellent written and verbal communication Technical Skills Advanced knowledge of essential technologies: Microsoft Desktop OS (Windows … Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, vLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualisation (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS more »

Position –Deskside support tech · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote … desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus more »

A Desktop Support Analyst position is available on a permanent basis for an investment bank I'm working with. This is an organisation that operate on a global scale and are one of the largest investment banks outside of the UK. They're looking for someone with who … enjoys working in trade floor environments and who has great communication skills. Role: Desktop Support Analyst Salary: £40,000 - £50,000 Location: London (4 days on site) The skills for this role are: Minimum 5 years experience working in a similar sector (Banking, investments, Asset Management etc) Experience more »

An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the … entire organisation, including C-level stakeholders, PM's and traders. The successful candidate must have at least 5 years of experience managing global desktop teams with the hedge fund/trading space to be considered for this role. The role will involve overseeing the day to day operations of … the desktop engineering and service desk functions, whilst providing technical expertise for any trade floor related incidents and technologies. Key Requirements Degree in Information Technology, Computer Science or related field 10 years + experience working in desktop/end user support within a trade floor environment (buy more »

Job Title: Lead Desktop Support Engineer Location: London, UK Presence: Completely Onsite Type: Contract Job Description: Requirements: Have at least 4 years of relevant work experience Have good understanding and communication skills Have fluent or advanced written and spoken English language competency skills Demonstrate cultural sensitivity , with the … to CompTIA A+ , CompTIA Network+ and/or ITIL V4 Main Responsibilities: Operational Lead, oversees , monitors and manages the activities of the onsite\remote support team . Prepare weekly SLA/KPI Reports/presentation for the weekly management call . Service request management - Prepare, Build, Provision and Decommission … the end user computing device(s) and accessories Incident management – IT helpdesk consulting, break-fix support Asset audit support - Meeting room inspection, stock-room management, printer inspection, IDF/MDF inspection etc Planned software and hardware upgrade support. more »

Position: Desktop Support Specialist Location: London, U.K Job Description: Candidate Required Minimum Qualifications and Skills. College degree or above or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 2 years of IT experience. Mobile device management including IOS and more »

If you are an experienced 2nd line Support Engineer or Desktop Engineer with previous experience of supporting Apple Mac users, we have an exciting opportunity we would like to discuss with you. Please note this role will require onsite attendance in Central London 5 days per week and … will only be suitable for candidates with strong Mac experience. Technical proficiency: Apple Mac Support (enterprise level) Jamf SCCM Microsoft Office 0365 Adobe Suite OKTA SSO Networking Active Directory Microsoft Azure ServiceNow ticket management Knowledge of ITIL practices Mobile telephony support Remote support Experience of working in … different time zones Technical IT accreditation or equivalent experience is required Face to face support via our genius bar Meeting room support (AVI more »

We are working with one of our favourite clients in the UK Top 100 for Professional services to add a permanent Desktop Support Engineer to their London team. This role is offering a generous salary (£35,000 - £40,000) plus excellent benefits and a supportive work environment I … will be on site 4 day with Fridays at home! The ideal candidate will have experience in a professional services environment. Responsibilities: Provide deskside support, including imaging, installing, and troubleshooting devices. Configure and support peripherals such as printers and scanners. Manage and resolve incidents and service requests. Assist more »

IT Support Engineer Elite Macro Trading Firm | London (4 Days Onsite) Salary: Up to £90k + Bonus | Experience: 1–5 Years | Degree Required We are working with a leading macro trading firm in London to find a skilled IT Support Engineer . This is a unique opportunity to … support a high-performance, cutting-edge trading environment and work alongside top-tier professionals in the finance sector. The firm operates at the intersection of finance and technology, where system uptime and speed are critical to business success. As part of the IT support team , you'll be … tasked with ensuring that the firm’s infrastructure runs smoothly and efficiently, providing direct support to the trading desks, quants, and developers who rely on fast, uninterrupted systems. This role is perfect for someone with a solid foundation in IT support , a good understanding of Windows-based environments more »

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You … infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided more »

Pinpoint Resourcing are working with an exciting membership organisation who are seeking an experienced Desktop and Systems Support Analyst for their team on a 6 month basis with a potential to becoming permanent. Duties: Provide excellent customer service to all users of the Helpdesk Be proactive and professional … to all necessary internal systems, policies and procedures Liaise with end users regarding to their requirements Liaise with third party companies in order to support users Organise hardware disposal Help to create and maintain the departmental procedures and other documentation Desirable: Must have extensive experience in a Windows …/11 professional environment as well as Office 365 Office 365 Admin, Sharepoint, Intune, Teams and Office 365 applications. Ability to troubleshoot end-user desktop hardware and software issues Possess good technical ability and be able to perform a broad range of technical support task Salary + hours more »

Do you want to be part of a growing private equity firm? Join this global private equity firm’s IT team, where you’ll support users across all areas of the business. As part of a small team responsible for handling all IT issues, you'll gain broad exposure more »

PFH Technology are looking for a Deskside Support Engineer to join our client’s growing team in Paddington, Central London. Objective: Provide hands on end user support, administration, installation and issue resolution for onsite for our client. Contract: 12-month contract Location : Paddington, Central London. Responsibilities: Responsibilities may … solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce more »