Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Manager, Desktop Operations will direct the activities of the London DesktopSupport & AV team in handling requests for new and existing services and features … responsible for restoration of desktop/AV and related technology services and/or service features to a satisfactory operational state, and the assessment of requests for new services and features amongst other responsibilities. This manager will have key responsibility for the vendor relationship management of the DesktopSupport organisation within the London and Cambridge Offices, whilst also assisting with additional responsibilities within our EU & Asia offices where required. This responsibility will be focus on engaging high level contacts to ensure the maintenance of healthy Service Level Agreements, facilitate business continuance, and help direct the team More ❯
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for More ❯
by Pioneer Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range DesktopSupport Analyst - £35,000 - £45,000 - London, Onsite A leading Lloyd's Syndicate Insurer, located in the City of London, is seeking a … skilled DesktopSupport Analyst to join their dynamic IT team. This is an excellent opportunity for a professional to thrive in a fast-paced, prestigious environment. You will be responsible for providing comprehensive desktopsupport while ensuring seamless operations across corporate meetings, live events, and daily … activities. The Role: Provide desktopsupport, including troubleshooting hardware and software issues within a Windows environment. Manage user accounts and permissions using Active Directory. Support Teams meeting room devices and ensure smooth operation during video conferences, meetings, and presentations. Install and configure AV equipment, including sound systems More ❯
DesktopSupport Engineer Caxton Associates, London, United Kingdom Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets … global markets and instruments. About the role: This role requires strong organisational, technical, and communication skills and a passion for the latest technology. The DesktopSupport Engineer will be required to research issues and bring resolution to complex problems. The working hours are 7:30 AM to … PM with rotational after-hour support. The role sits as part of a broader team responsible for global desktopsupport and desktop engineering. This is a 5-day in office role. The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams More ❯
affiliate offices in major financial centers in North America, Europe, the Middle East and Asia. Job Summary We are seeking to appoint an onsite DesktopSupport Engineer to join their team. The successful candidate will be responsible for providing technical desktopsupport throughout London and EMEA … and resolve problems (repair or replace parts, etc.) with goal to get users back on the job including deploying temporary equipment as needed. Printer Support and configuration experience Procurement and configuration of EUC hardware Hardware Asset management lifecycle and refresh (CMDB) Video Conference Support Work closely with internal … support groups and external service providers to identify, resolve, or coordinate the resolution for EMEAPAC High level knowledge and support experience of hardware, software, security, networks, internet, storage, with some understanding of Service Desk Experience of Problem management process and procedures Experience of Change management process and procedures More ❯
Responsibilities Societe Generale is one of Europe's leading financial services groups and a major player in the economy for over 160 years. We support 25 million clients every day with more than 126,000 staff in 65 countries. We're looking for a Trainee DesktopSupport … technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies, and security. The DWS (Digital Workplace Services … entity oversees the workstation (desktop and laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.), and associated services (user support, antivirus, etc.). Its mission is to provide the Group's employees with a fluid, mobile, secure, and intuitive digital work environment, with an optimal environmental and social More ❯
DesktopSupport Analyst - 2 nd Line - 13 month FTC - Central London A highly successful, global financial services business based in the City of London are looking for an experienced 2nd Line IT Engineer to join them on a 13-month fixed-term contract. You'll provide 1st and … 2nd line support for applications and endpoints, ensuring users across the UK and international offices remain productive with excellent technical assistance. As the DesktopSupport Engineer, you will be part of a well-established team sitting within the wider IT department. Reporting directly to the Service Desk … Manager, you'll collaborate closely with your colleagues to keep support services seamless and support departmental objectives. Key responsibilities of this IT Support Engineer role will include: Triage and respond to incidents and service requests remotely and in person across global offices. Assist and mentor members of More ❯
Our client, a leading global hedge fund, is seeking a highly motivated DesktopSupport Analyst to join their growing global systems team in London. The firm has experienced significant growth over the past 15 years and now manages assets exceeding $10bn, with a presence in key global financial … hubs. As a DesktopSupport Analyst , you will be the primary point of contact for all technical support queries from the London user base and will support other offices globally. This role offers the opportunity to develop your technical skill set while providing essential support in a fast-paced trading environment. Key Responsibilities: Provide technical support for a broad range of financial software and tools, with an emphasis on troubleshooting and delivering excellent customer service. Serve as the first point of contact for all technical support issues within the London office. Collaborate More ❯
Our client, a leading global hedge fund, is seeking a highly motivated DesktopSupport Analyst to join their growing global systems team in London. The firm has experienced significant growth over the past 15 years and now manages assets exceeding $10bn, with a presence in key global financial … hubs. As a DesktopSupport Analyst , you will be the primary point of contact for all technical support queries from the London user base and will support other offices globally. This role offers the opportunity to develop your technical skill set while providing essential support in a fast-paced trading environment. Key Responsibilities: Provide technical support for a broad range of financial software and tools, with an emphasis on troubleshooting and delivering excellent customer service. Serve as the first point of contact for all technical support issues within the London office. Collaborate More ❯
DesktopSupport Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: DesktopSupport Manager Salary: £40-50k Location … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling Veaam Back-ups Virtualisation This knowledge is needed as you will provide technical guidance for your team whilst also focusing on manging More ❯
DesktopSupport Manager - Central London - 40,000 - 50,000 I am working with an exciting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line). Role: DesktopSupport Manager Salary: 40-50k … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling This knowledge is needed as you will provide technical guidance for your team whilst also focusing on managing projects with clients and More ❯
DesktopSupport Analyst - Part time (28 hours per week) Location: London Contract Type: Permanent Position Type: Part Time Closing Date: Friday 09 May 2025 Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a … and technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a DesktopSupport Analyst to join our team in London, on a part time basis, working 28hrs per week, 4 days a week, fully onsite … a key member of the Service Delivery team at Slater and Gordon. The expectation is to deliver excellent technical/non-technical device management support with outstanding workplace experience, customer satisfaction, and efficiency within the annual technology budget and service level commitments. Responsibilities: Build/Provision MMD devices for More ❯
Onsite Deskside Support Engineer - London Job Description: We are looking for customer-focused and enthusiastic Onsite Deskside support engineer with a genuine interest in solving people's IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with … the wider IT support teams. An exciting opportunity has arisen to support one of our customers. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones … and tablets). Responsible for providing on-site desktopsupport for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Requirements and Responsibilities: Fully site-based role - covering Stoke Poges and Paddington London Must be More ❯
This is an excellent opportunity for Deskside Support professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and ongoing support across the entire enterprise technology infrastructure. Our services include a spectrum … infrastructure resources while optimizing infrastructure performance and cost. Key Responsibilities : Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues, mobile devices, and other peripherals. Provide remote desktopsupport to users, resolving technical … Setup and configure end user desktops, laptops, hardware, software, printers, mobile phones, and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests, and their resolutions in More ❯
We are looking for a DesktopSupport Engineer to join our on-site IT support team in London EC2V 7NQ. In this role, you will provide hands-on technical support to end users, ensuring seamless operation of IT systems, devices, and network-attached peripherals. Key Responsibilities … Handle Incidents and Service Requests and near desk support; Provide services to End Users that include the following: End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs; Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems …/fax); Locally-attached devices (e.g. personal printers, projectors); Daily health checks to End User Devices and Network attached devices as required; Meeting room support as required; Provide effective Deskside Support Services in accordance with the appropriate Performance Standards. About you: You will have a minimum More ❯
Insight is looking for a DesktopSupport Analyst for a technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged … are essential. The role also involves collaborating with both internal teams and external vendors to manage software and hardware solutions effectively. Platform Profile: EUC Desktop Platform : 100% VDI using VMware vSphere and Horizon View. Operating System : Evergreen Windows 10 & Office 365 C2R 64-bit. Directory Services: Active Directory. Profile … Management: Ivanti Environment Manager and FSLogix for Windows User Profiles. Desktop Configuration: Dedicated and persistent desktops, not RDS. Application Delivery: Mixture of App-V 5 and MSI. Platform/Desktop Management: User-targeted, heavily scripted, and automated using Ivanti AppSense and Symantec Ghost Solution Suite (Altiris Deployment Solution More ❯
Join to apply for the Deskside Support Engineer role at Solutions Financial Management . Deskside Support Engineer/Desk Side Support Engineer – Based on client site in London - Will need to be able to become SC Cleared. As a Deskside Support Engineer , you will need the … following skills: Microsoft Windows 10/11 Desktop Microsoft Office 365 Laptop & Phone support Some Server Support Successful Deskside Support Engineer/Desk Side Support Engineer will need to be able to become SC Cleared and have excellent verbal and written communication skills, with previous … experience working in a fast-paced environment. A strong commitment to delivering the best customer service at Deskside with customers is essential. Any Deskside Support Engineer/Desk Side Support Engineer who has previous experience working as part of a team on small projects will have a huge More ❯
Insight Global are looking for a Desktop Engineer to join one of their premium retail clients in London on a 12 months contract. This individual will be supporting escalations from the UK and EMEA help desk centre and responding to incoming tickets via ServiceNow. The chosen candidate will be … escalate tickets when necessary. They will be responding to an average of 10-20 tickets per week, dealing with the end user directly. This Desktop Engineer will also be responsible for providing analysis reporting to the Operations team to evaluate. This individual will help to improve documentation for the … will directly interact with Executives and senior leadership. Flexibility to travel to retail stores might be required when necessary. Must Haves: Experience in a Desktop Engineer or Support Engineer role Experience troubleshooting and supporting Windows and Apple Products (Macbook, iPhones, iPads) Intermediate level experience troubleshooting basic Cisco network More ❯
Insight Global are looking for a Desktop Engineer to join one of their premium retail clients in London on a 12 months contract. This individual will be supporting escalations from the UK and EMEA help desk centre and responding to incoming tickets via ServiceNow. The chosen candidate will be … escalate tickets when necessary. They will be responding to an average of 10-20 tickets per week, dealing with the end user directly. This Desktop Engineer will also be responsible for providing analysis reporting to the Operations team to evaluate. This individual will help to improve documentation for the … will directly interact with Executives and senior leadership. Flexibility to travel to retail stores might be required when necessary. Must Haves: Experience in a Desktop Engineer or Support Engineer role Experience troubleshooting and supporting Windows and Apple Products (Macbook, iPhones, iPads) Intermediate level experience troubleshooting basic Cisco network More ❯
Project description This role will help to support and maintain the Firm's global technology stack with a strong focus on ways to continually improve the end user experience. The successful candidate must be a team player who can think on their feet with proven communication, organizational, and strong … Global Service Desk, this hire will also be assisting with technology rollouts, user training, and user experience initiatives. Responsibilities Provide tier 1 and 2 support of the Firm's technology through multiple forms of inbound requests including in-person, emails, phone, instant messaging, and the Service Desk ticketing system … to ensure consistent high performance and reliable operations Maintain the integrity of all computer workstations and associated software, imaging, and configuration management Configure and support mobile devices with Intune MDM Assist with onboarding new users by provisioning their systems, hardware, and participating in training intended to help them use More ❯
is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer! Role: Service Desk Support Engineer Salary: £39-42k Location: Near Monument Tube Station Working Model: Hybrid based on work load About the company: They are a fast More ❯
Are you an ambitious IT professional looking to take your career to the next level? We have an exciting opportunity for a Deskside Support Engineer to deliver white glove service to a VIP user base. The role. This is not just another support role! If you’re eager … as a key escalation point and deputy to the team leader. You’ll be part of a forward-thinking IT team, providing hands-on support across a broad range of technologies and environments. Your day-to-day tasks will involve troubleshooting hardware, software, and network issues while offering exceptional … customer service. Day to day, your responsibilities will be: Provide deskside support for Windows 10, Microsoft Office 365, and other essential software. Offer personalized support to senior stakeholders, ensuring a white-glove service experience. Handle hardware configurations, software installations, and AV setup for PCs, laptops, printers, and mobile More ❯