Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Manager, Desktop Operations will direct the activities of the London DesktopSupport & AV team in handling requests for new and existing services and features … responsible for restoration of desktop/AV and related technology services and/or service features to a satisfactory operational state, and the assessment of requests for new services and features amongst other responsibilities. This manager will have key responsibility for the vendor relationship management of the DesktopSupport organisation within the London and Cambridge Offices, whilst also assisting with additional responsibilities within our EU & Asia offices where required. This responsibility will be focus on engaging high level contacts to ensure the maintenance of healthy Service Level Agreements, facilitate business continuance, and help direct the team more »
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for more »
Job Title: DesktopSupport and Technology Bar Support/Associate Contract Type: Fixed Term Contract Contract Length: 12 months Location: London/Hex Fully on site across both locations Are you a tech-savvy problem solver looking to make an impact in a dynamic environment? Our client … a leading organisation in the financial sector, is seeking a motivated DesktopSupport and Technology Bar Support/Associate to join their team in London. This role is perfect for individuals who thrive in providing exceptional customer service while resolving technical issues. Purpose of the Role: In … this role, you will provide 2nd Line IT support for desktop environments, including MS Windows, Citrix Receiver, MS Office, and various line-of-business applications. You will play a crucial role in delivering desk-side support for laptops and peripherals, ensuring a seamless technology experience for your more »
DesktopSupport Engineer (Windows 11) Tower Bridge London £300 - £400 per day Outside IR35 6 months initial Are you a DesktopSupport Engineer that has experience with Windows 11 and Mobile Device roll outs that wants to work for a leading name in the Fintech space … Re-Insurance sector. This business have a digital transformation in motion with a variety of projects in pipeline. The ideal candidate will be a DesktopSupport Engineer with experience with Mobile Device Management experience. THE ROLE: 40/41 devices per week Engineers must be proactive contacting users … booking in the upgrades Relationship building exercises will need to be done. Chasing up, calling users on Teams THE PERSON: Experience as a Desktop Engineer Background in Mobile Device Management Based in London Reference: BBBH18583 Keywords: DesktopSupport, MDM, Mobile, Device, Management, FinTech, Support, London, Outside more »
by Pioneer Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range DesktopSupport Analyst - £35,000 - £45,000 - London, Onsite A leading Lloyd's Syndicate Insurer, located in the City of London, is seeking a … skilled DesktopSupport Analyst to join their dynamic IT team. This is an excellent opportunity for a professional to thrive in a fast-paced, prestigious environment. You will be responsible for providing comprehensive desktopsupport while ensuring seamless operations across corporate meetings, live events, and daily … activities. The Role: Provide desktopsupport, including troubleshooting hardware and software issues within a Windows environment. Manage user accounts and permissions using Active Directory. Support Teams meeting room devices and ensure smooth operation during video conferences, meetings, and presentations. Install and configure AV equipment, including sound systems more »
This is an excellent opportunity for DesktopSupport professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost. Responsibilities To Provide remote desktopsupport to end-users ensuring timely resolution of technical issues. Oversee the installation configuration and maintenance of desktop systems and software. Troubleshoot … ensuring minimal downtime. Monitor system performance and implement necessary updates and patches. Collaborate with the IT team to develop and implement best practices for desktop support. Ensure compliance with company policies and security protocols. Assist in the development of technical documentation and user guides. Provide training and supportmore »
DesktopSupport Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: DesktopSupport Manager Salary: £40-50k Location … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling Veaam Back-ups Virtualisation This knowledge is needed as you will provide technical guidance for your team whilst also focusing on manging more »
Title: IT DesktopSupport Specialist Location: London Liverpool St/Fenchurch St Salary: Competitive Hybrid: 4 days in office/1 from home Ryder Reid Legal is seeking an IT DesktopSupport Specialist to join one of our prestigious, international law firm clients on a permanent … time, non-exempt position offers excellent benefits and the opportunity to work with a dedicated team of IT professionals. Key Responsibilities: Provide direct IT support for the London and international offices. Act as a liaison between IT and non-IT staff, advocating for the firm's technology needs. Configure … maintain, and support various hardware and software solutions, including laptops, desktops, tablets, and communication devices. Offer technical support for audio-visual and video conferencing technologies in meeting rooms. Troubleshoot and repair firm-issued computing devices and manage support tickets within SLA guidelines. Qualifications: Bachelor's degree preferred more »
We are seeking an experienced End User Computing (EUC) DesktopSupport Consultant based in London. You will be part of a diverse and talented support team that provides IT support to a large user base organization. Responsibilities Minimum 2 years of experience in a full-time … desktopsupport role. Deployment and troubleshooting of Multi-Function Devices (MFDs). Experience with mobile device deployment and troubleshooting. Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles. Experience with packaging and deploying applications via SCCM. Ability to more »
Posted: 03.03.2025 Expiry Date: 17.04.2025 Job Description: Are you a tech-savvy problem solver with a passion for helping others? We are seeking a DesktopSupport Engineer to join our dynamic team. In this role, you will provide essential IT support to our end-users, ensuring smooth … operations and maximum productivity. Key Responsibilities: Deliver exceptional desktopsupport services, including troubleshooting hardware and software issues. Provide in-person and remote technical assistance to end-users. Maintain and manage IT equipment and software inventory. Collaborate with IT teams to resolve complex technical problems. #J-18808-Ljbffr more »
This is an excellent opportunity for Deskside Support professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and ongoing support across the entire enterprise technology infrastructure. Our services include a spectrum … infrastructure resources while optimizing infrastructure performance and cost. Key Responsibilities : Act as a first point of contact for end users seeking technical assistance with desktop & laptop hardware, desktop/laptop software, network issues, mobile devices, and other peripherals. Provide remote desktopsupport to users, resolving technical … Setup and configure end-user desktops, laptops, hardware, software, printers, mobile phones, and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests, and their resolutions in more »
A fantastic opportunity has arisen for an IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side … or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat … viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for more »
Morgan Hunt are working with a leading Government agency to recruit a Desktop Engineer to support the Business Delivery Team. The purpose of the role is to ensure there is adequate desktopsupport onsite to assist with the completion of the Windows 11 upgrade project. Responsibilities … deploying all the security features (e.g., Microsoft Intune, BitLocker, Windows Security Updates, VPN, and security certificates). Maintaining accurate asset and configuration records and support documentation, including updating CMDB. Liaising with the Infrastructure and Application Support Teams in problem resolution and ensuring processes are followed correctly. Customer facing … liaising directly with business users at all levels. Providing cover for 1st Line Client Support when necessary - Call handling, troubleshooting, ownership, and resolution of incidents, as well as fulfilling client service requests. Role: Inside IR35 £202.37 per day Umbrella 5 days on site in the centre of London more »
We are looking for an experienced IT DesktopSupport Technician who will provide top-notch support to our Client's internal users, resolving software, hardware, and network issues with speed and excellent customer service. As the first point of contact, you'll use your tech skills to … users, handling IT inquiries and troubleshooting requests promptly and professionally. Diagnose and resolve software, hardware, and network issues. Escalate complex problems to higher-level support when necessary, while documenting the process. Empower users with self-help resources and clear instructions for common technical challenges. Collaborate with the IT team … to improve support efficiency and address recurring issues. Be approachable and easy to work with, someone that the internal users seek out and trust. Our requirements: Degree in Computer Science, Information Technology, or a related field (preferred). Previous help desk or technical support experience. Skills: Master of more »
Arcas Technology is partnered with a leading Advertising company based in London who are currently looking for an experienced DesktopSupport Engineer to join their business on a permanent basis. This is an onsite role where you'll take responsibility for all day to day running of IT … and technical support. The ideal candidate will be motivated and ambitious, ready to meet the clients IT support needs. You should bring energy and strong organisational skills, along with effective communication across all levels. Key Responsibilities Serve as the primary IT helpdesk, addressing tech issues including laptops (Mac), desktops … effective equipment purchases and maintaining a preferred supplier list. Administer software subscriptions and web hosting renewals, collaborating with Finance on renewals and pricing. Provide support for meeting room technology, ensuring smooth setup of AV and video conferencing systems, with daily readiness checks. Key Skills Proficient in Office 365 (Exchange more »
Join to apply for the Deskside Support Engineer role at Solutions Financial Management . Deskside Support Engineer/Desk Side Support Engineer – Based on client site in London - Will need to be able to become SC Cleared. As a Deskside Support Engineer , you will need the … following skills: Microsoft Windows 10/11 Desktop Microsoft Office 365 Laptop & Phone support Some Server Support Successful Deskside Support Engineer/Desk Side Support Engineer will need to be able to become SC Cleared and have excellent verbal and written communication skills, with previous … experience working in a fast-paced environment. A strong commitment to delivering the best customer service at Deskside with customers is essential. Any Deskside Support Engineer/Desk Side Support Engineer who has previous experience working as part of a team on small projects will have a huge more »
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You … infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided more »
ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience Computer OS/Peripherals troubleshooting Handling Different … Windows 7/8 and 10) Performing Hardware Software Installation (understanding of deployment tools like SCCM) Basic knowledge of SOE and group policies Printer support Good knowledge of MS Office tools installation & troubleshooting Excellent customer service and people skills Field experience supporting a variety of technologies and services Advanced … Qualifications At least one of the following: PC/Laptop OEM Maintenance Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in the desktop area Microsoft Office Specialist (MOS) Certification Experience in a similar role 2+ years of relevant experience. Freshers and IT Students are also welcome but more »
/M/F/Disabled/Vets Job Description: The Service Desk role is to provide professional and effective first and second level support to all News Corp business users and departments globally on the various networks and computer systems within the organization, onsite or remotely. Experience: Minimum more »
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Engineer Lead in their London office. The successful individual will be responsible for maintenance and support of the firm’s global end user technology and VDI environment. They also provide … telephone and user-facing support to the trade floor, VIPs and other Global offices. The ideal candidate will have 1-7 years experience supporting end users, including traders and portfolio managers. My client is committed to paying a strong increase on any base salary alongside market-leading bonuses. Alongside more »
our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Desktop Support. Manage Service Requests, Software installations, new computer setups, Imaging existing Laptops/Desktops, upgrades etc. Responsibilities: Desktop/Laptop/Printer/… Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/Skills: Solid years of experience in domain of desktop management. more »