Desktop Support Analyst
Coventry, West Midlands
Hybrid / WFH Options
Hybrid / WFH Options
Capita
Become a Desktop Support Technician with Capita IT & Networks in our Coventry Office on an initial 6-month fixed term contract. This is a great opportunity for a Desktop Support Engineer to work as part of an amazing team providing support to internal Capita customers … or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault resolution. What you'll be doing: '-Installing, configuring, and ensuring the on-going usability of desktop computers, peripheral equipment and software '-Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault resolution '-Completing approved work requests accurately within the agreed SLA '-Performing administration of software distribution, desktop more »
Employment Type: Permanent
Posted: