Major Incident manager
Knutsford, Cheshire, North West, United Kingdom
LA International Computer Consultants Ltd
quick and effective resolutions. * Risk Assessments: Conduct thorough risk assessments during incidents and provide mitigation strategies to minimize business impact. * Knowledge Management: Maintain detailed documentation of incidents, solutions, and lessons learned to support continuous improvement. * Reporting and Analysis: Provide detailed reports and post-mortem analyses on major incidents, identifying … implementations do not compromise system stability. * Digital & Technology: Stay updated with emerging IT and digital technology trends, particularly in the mainframe domain. * Technical Writing & Documentation: Develop clear and comprehensive technical documentation for incident handling, resolutions, and preventative measures. * Problem Solving Tools: Utilize advanced troubleshooting and problem-solving tools … impact of mainframe incidents and prioritize issues accordingly. * Internal Controls, Risk & Compliance: Ensure compliance with internal risk frameworks, policies, and external regulatory requirements. ________________________________________ Mandatory Skills & Experience: * Proven experience in IT Incident Management within a banking or financial services environment. * Strong expertise in mainframe systems, including Z-series, DB2, CICS more »
Employment Type: Permanent
Salary: £450 - £480 per day
Posted: