20 of 20 Help Desk Support Jobs in the UK

Job Title: Temporary Help Desk Support Assistant (1st Line) Location: Tilbury | Valid driving license and access to a car. Duration: 3 to 6 months Hours: 9am to 5pm Hourly Rate: £14.00 Job Description: We are seeking a dedicated and skilled Help Desk Support … entire duration of the assignment. This role requires a proactive individual with excellent problem-solving skills and the ability to provide top-notch support to our clients. Key Responsibilities: Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and resolve hardware … of support requests and resolutions. Collaborate with other IT team members to ensure seamless service delivery. Required Qualifications: Proven experience in a Help Desk or IT support role. Strong knowledge of computer systems, software, and hardware. Excellent communication and interpersonal skills. Ability to work More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking for a … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as … relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking for a Second … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as … relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business … technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support … IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device More ❯

Job Title: IT Support Analyst Job Sector: Semiconductor/Technology Job Type: Contract Duration: 6 Months Location: Cambridge, UK This role is working with a Korean consumer electronics company. To support wider corporate programmes in artificial intelligence, our Cambridge-based team is expanding across research, engineering … issues and manage rules via GUI Troubleshoot Windows, Outlook, and other common software Deliver induction sessions for new starters Manage assets via the Service Desk Portal Log and respond to incidents/requests using the IT Helpdesk platform Create and manage user accounts Administer security tools (e.g. NASCA, ESCORT … Write and maintain user-facing FAQ/How-To guides on Confluence Provide one-to-one support where necessary Investigate incidents proactively and resolve issues on affected systems Identify root causes of incidents and communicate updates to users Coordinate with the centre’s IT Engineer to test system More ❯

Job Title: IT Support Analyst Job Sector: Semiconductor/Technology Job Type: Contract Duration: 6 Months Location: Cambridge, UK This role is working with a Korean consumer electronics company. To support wider corporate programmes in artificial intelligence, our Cambridge-based team is expanding across research, engineering … issues and manage rules via GUI Troubleshoot Windows, Outlook, and other common software Deliver induction sessions for new starters Manage assets via the Service Desk Portal Log and respond to incidents/requests using the IT Helpdesk platform Create and manage user accounts Administer security tools (e.g. NASCA, ESCORT … Write and maintain user-facing FAQ/How-To guides on Confluence Provide one-to-one support where necessary Investigate incidents proactively and resolve issues on affected systems Identify root causes of incidents and communicate updates to users Coordinate with the centre’s IT Engineer to test system More ❯

Job Title: IT Support Analyst Job Sector: Semiconductor/Technology Job Type: Contract Duration: 6 Months Location: Cambridge, UK This role is working with a Korean consumer electronics company. To support wider corporate programmes in artificial intelligence, our Cambridge-based team is expanding across research, engineering … issues and manage rules via GUI Troubleshoot Windows, Outlook, and other common software Deliver induction sessions for new starters Manage assets via the Service Desk Portal Log and respond to incidents/requests using the IT Helpdesk platform Create and manage user accounts Administer security tools (e.g. NASCA, ESCORT … Write and maintain user-facing FAQ/How-To guides on Confluence Provide one-to-one support where necessary Investigate incidents proactively and resolve issues on affected systems Identify root causes of incidents and communicate updates to users Coordinate with the centre’s IT Engineer to test system More ❯

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯

Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused Helpdesk Technical Support Engineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced … VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to a growing knowledge base. … in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. Ability to troubleshoot a wide range of IT More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work … with your team to provide market-leading technical support. MSP experience would be a bonus; if not, an IT Helpdesk/remote support background is a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible for … delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your Everyday Focus Will Include Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows 10 Office More ❯

First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work … with your team to provide market-leading technical support. MSP experience would be a bonus, if not, an IT Helpdesk/remote support background is a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible for … delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your everyday focus will include: Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows 10. Office 365. More ❯

to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. … Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests More ❯

Based in Tolleshunt Major near Maldon in Essex, my client seeks an additional Helpdesk Support Engineer to join their small, professional team. Role: To provide technical support to a growing number of customers via telephone and remote access To provide technical support and updates … on MS Windows Identify and resolve Bluetooth communication issues Identify and resolve WIFI issues To provide PC support and PC fix To learn the about the full product range (training given) To learn about the company's own tailored software (training given) Required: Previous PC/Technical Support More ❯

seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is required as comprehensive training will be provided. However … familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team members to resolve client inquiries. Key … and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required; training will be provided. Previous customer-facing or support roles are More ❯

seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is required as comprehensive training will be provided. However More ❯

seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is required as comprehensive training will be provided click More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯

will be responsible for providing technical assistance to employees, ensuring timely resolution of IT issues. Responding to IT tickets, troubleshooting issues, and provide support on sofware and hardware issues. Day to day responsibilities such as performaing routine maintainance checks, including software updates, hardware configurations and system monitoring. You … software rollouts, system upgrades and infrastructure updates. It's working with Microsoft Stack. Ideal for someone with 1-2 years experience in IT support, who are looking for that next step up in their career. Excellent offices in Stoke, room for progression and development. For more info pls More ❯