1 to 10 of 10 Help Desk Technician Jobs

A Level 3 IT Help Desk Technician Apprentice is required. Responsibilities include: answering calls to the help desk and taking details into our ticketing system, assisting your line manager in diagnosing IT issues, using remote access software, and keeping tickets up to date with … developments. Role Responsibilities: Answering calls to the help desk and taking details into our ticketing system Assisting your line manager in diagnosing IT issues using remote access software Keeping tickets up to date with developments etc. Checking overnight backup of clients systems and reporting any issues the ticketing … CCTV and Hosted Telephony (VoIP) so a great opportunity for the right candidate to gain a wealth of experience Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training more »

Plant location and our site operations teams Providing support across desktop, laptop and tablet platforms and application software (including MS Office and Office 365), desk phones and mobiles Primary Duties/Tasks: Responding to and logging helpdesk tickets in a timely manner and provide fixes for our desktop/ more »

Technical Support Engineer/Helpdesk Technician Slaithwaite, United Kingdom (Hybrid - 1 day a week) Up to £32k Main Purpose of Job: To provide timely and polite technical support to clients either remotely or on site as required, whilst upholding values of Honesty, Integrity, Knowledge and Excellence. Main Tasks … of Job: Provide 1st class customer service in all that you do. To monitor and assist with service tickets and calls on the helpdesk. Help monitor to ensure minimal IT system downtime for clients using the tools provided. Maintain accurate documentation of learnings and helpdesk tickets. Take part in more »

a commutable distance to Bridgend to be considered for this role. Key Responsibilities: Answering the phone to inbound calls from customers who require technical help Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for First Call Resolution Troubleshoot and resolve … to existing process documentation, ensuring we keep solutions up to date. Job Experience Required: Have an ICT and/or Telecoms background with service desk experience is essential Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using … CRMs and documentation solutions Renumeration and Benefits: Have an ICT and/or Telecoms background with service desk experience is essential Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Please click on more »

customer service, making them a standout in the industry. They provide a nurturing and dynamic work environment where employees can excel and grow. Helpdesk Technician (1st Line Support) Newcastle/Onsite £25,000 - £27,000 Main Duties: Serve as the first point of contact for clients seeking technical more »

Junior IT Technician Up to £24,500 Bristol - Onsite We are representing a prestigious business based in Clifton, Bristol, that values integrity, spirit, and resilience. They are looking for a Senior IT Technician to join their enterprise level IT department. As the IT Technician more »

Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and … suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a more »

Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and … suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a more »

Helpdesk Technician Candidate must be eligible to obtain BPSS. Duration: 6 months Location: Sheffield. Attendance to Sheffield office 3 days per week is mandatory. Top Requirements: Network and telephony experience (Open Reach/Exchanges/PSTN/ADSL/Ping tests/Dial tone checks - anything telephony networks … would be a massive advantage) Experience of working in a service desk environment - calls/emails/ticket logging. Day to day responsibilities: Take incoming calls from alarm engineers, alarm companies and alarm receiving centres. Manage incoming email ingress from the same types of people. Manage tickets on Salesforce more »

Role: Redcare Technical Helpdesk Technician Location: Sheffield (Hybrid - 3 days per week onsite) Duration: 6 months Day rate: £230 inside IR35 Role Description: This is an operational and in-life service management role, accountable for: The in-life service experience enjoyed by customers, from order entry through to more »