Job summary At NHS Greater Manchester Integrated Care Board (ICB), we offer a diverse range of services, providing essential support to front-line health and social care services across Greater Manchester. Our commitment to delivering the best possible customer experience is demonstrated by our numerous accolades, including our … prestigious Service Desk Institute 3 Star certification. We are excited to announce an opportunity to join our ITServices department as a Service Desk Manager . In this role, you will lead an efficient, responsive, and customer-focused ITService Desk. Main duties … be the rewarding opportunity you have been seeking. Our NHS Greater Manchester Digital & IT teams play a crucial role in ensuring NHS services are delivered efficiently, effectively, and in a patient-centric manner. As a Service Desk Manager, you will be well-placed to reduce more »
ITService Delivery Manager – Up to £60k Our Manchester client is looking for an experienced ITService Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can … building solid relationships. Our client values transparency and seeks a straight—talker who communicates openly and honestly without attempting to hide issues. The ITService Delivery Manager will be responsible for: You will be responsible for designing and delivering the best IT experience for … your colleagues and their in-life support. Ideally, you will use the ITIL framework, but also be keen to learn, experiment and adapt it to deliver the best possible support to the end-user while driving your service desk team to offer a premium user experience, both onsite more »
ITService Delivery Manager - Up to £60k Our Manchester client is looking for an experienced ITService Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can … building solid relationships. Our client values transparency and seeks a straight-talker who communicates openly and honestly without attempting to hide issues. The ITService Delivery Manager will be responsible for: You will be responsible for designing and delivering the best IT experience for … your colleagues and their in-life support. Ideally, you will use the ITIL framework, but also be keen to learn, experiment and adapt it to deliver the best possible support to the end-user while driving your service desk team to offer a premium user experience, both onsite more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
ITService Delivery Manager Location: Manchester (Onsite but hybrid options available) Salary: £60,000- £70,000 Ecommerce has seen a major resurgence this year and I’m working with a brand that has hit £40m+ in revenue this year alone. They’re going from strength to … strength and looking to bring on board an experienced ITService Delivery Manager as they look to grow further in 2025. This is a pivotal role as they double in team size year on year. It’s a classic hands on ecomm role where … third party systems’ solutions, to enable the business to function smoothly 4. Ensure all internal users have access to appropriate hardware, ITservices, applications and relevant education to enable them to do their jobs effectively. This is a hands on, operational role in a company that’s more »
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
ITService Delivery Manager Location: Manchester (Onsite but hybrid options available) Salary: £60,000- £70,000 Ecommerce has seen a major resurgence this year and I'm working with a brand that has hit £40m+ in revenue this year alone. They're going from strength to … strength and looking to bring on board an experienced ITService Delivery Manager as they look to grow further in 2025. This is a pivotal role as they double in team size year on year. It's a classic hands on ecomm role where … third party systems' solutions, to enable the business to function smoothly 4. Ensure all internal users have access to appropriate hardware, ITservices, applications and relevant education to enable them to do their jobs effectively. This is a hands on, operational role in a company that's more »
for an ITService Delivery Manager dedicated to a Digital Transformation for a Global Market leading organisation in the Travel Services sector. As we continue to transform our business and grow on a global scale, we are offering you the opportunity to join our success … story. As our In-Life ITService Delivery Manager you will be responsible for:- Managing ITService in Life (BAU) Developing and enforcing IT SDM Policy Vendor and Service Provider Management Supporting IT tenders and projects Driving Service Delivery Excellence … and best practices. Experience managing vendor relationships and monitoring service performance. Excellent communication, leadership, and problem-solving skills. Experience in transitioning ITservices into BAU from projects. Relevant certifications (e.g., ITIL, PMP) are desirable. Experience with onshore/offshore model Familiarity with a geographically diverse environment more »
for an ITService Delivery Manager dedicated to a Digital Transformation for a Global Market leading organisation in the Travel Services sector. As we continue to transform our business and grow on a global scale, we are offering you the opportunity to join our success … story. As our In-Life ITService Delivery Manager you will be responsible for:- Managing ITService in Life (BAU) Developing and enforcing IT SDM Policy Vendor and Service Provider Management Supporting IT tenders and projects Driving Service Delivery Excellence … and best practices. Experience managing vendor relationships and monitoring service performance. Excellent communication, leadership, and problem-solving skills. Experience in transitioning ITservices into BAU from projects. Relevant certifications (e.g., ITIL, PMP) are desirable. Experience with onshore/offshore model Familiarity with a geographically diverse environment more »
Chroma Recruitment are working with a fast-growing telecoms business based in Manchester who are looking for a Service Delivery Manager with a technical background that can build and maintain strong relationships with their customers ensuring service excellence. The Company: This is one of the fastest growing and … all the way through the business. Interviews are being scheduled immediately with a quick process turnaround, so if you're a Service Delivery Manager that is looking for your next move within a highly successful organisation, then please apply with your CV. Service Delivery Manager Head … of ServiceService Delivery Lead Information Technology Service Delivery ManagerServiceManager Customer Relationship Managermore »
Manchester Area, United Kingdom Hybrid / WFH Options
Chroma Recruitment
Chroma Recruitment are working with a fast-growing telecoms business based in Manchester who are looking for a Service Delivery Manager with a technical background that can build and maintain strong relationships with their customers ensuring service excellence. The Company: This is one of the fastest growing and … all the way through the business. Interviews are being scheduled immediately with a quick process turnaround, so if you're a Service Delivery Manager that is looking for your next move within a highly successful organisation, then please apply with your CV. Service Delivery Manager | Head … of Service | Service Delivery Lead | Information Technology Service Delivery Manager | ServiceManager | Customer Relationship Managermore »
28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Our Data Platforms Team are hiring an ITServiceManager to lead live support across all of our products and services. You'll define and drive the ITSM strategy for data platforms in … DWP, as well as overseeing the well-being of all of our live services including performance, patching, FinOps and resilience. You will work closely with our expert engineering community and Product Owners to ensure cohesive maintenance and security of our services. You'll be a role model. You'll … exemplify best practices in ITservice management - with a strong focus on operational stability, robustness, resilience, availability, and quality. You'll be the primary escalation point for business and supplier stakeholders, ensuring high level service satisfaction and addressing any issues promptly. You will be part of the Data more »