3 of 3 IT Services Manager Jobs in Manchester

IT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can … solid relationships. Our client values transparency and is seeking a straight—talker who communicates openly and honestly without attempting to hide issues. The IT Service Delivery Manager will be responsible for: You will be responsible for designing and delivering the best IT experience for … your colleagues and their in-life support. Ideally, you will use the ITIL framework, but also be keen to learn, experiment and adapt it to deliver the best possible support to the end-user while driving your service desk team to offer a premium user experience, both onsite more »

IT Service Delivery Manager – Wigan – Permanent - £45,000 - £55,000 An experienced IT Service Delivery Manager is sought for a client based in Wigan. Due to new client wins, the business is investing in their team to ensure a high service level … is delivered to their ever-growing customer base. The Service Delivery Manager is a crucial role to ensure the efficient delivery of services. The purpose if the role will; Focus on Client Relationships Service Quality Assurance Service Improvement Performance Monitoring Act as a single point of contact for … Relationship Management – ensure clients receive a high-quality service addressing any issues that might arise during delivery Service Quality Assurance – Oversee the quality of services ensuring they meet the established standards Service Improvement – Identify opportunities for efficiency or service improvement with a focus on cost reduction without a drop more »

The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. You are proficient in using a service desk ITSM system and have previously worked to a 2nd line level, demonstrating your tech-savvy nature. You will have … new technologies as well as Legacy systems and contribute to the ongoing program of systems deployment to sites worldwide. With experience in supplier, IT operations and IT management, you understand the importance of maintaining efficient systems and getting value for money. Your knowledge of networks, Microsoft … with stakeholders effectively. What you bring: The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. You are proficient in using a service desk ITSM system and have previously worked to a 2nd line level, demonstrating your more »