2 of 2 IT Support Analyst Jobs in the North West

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool area Salary: £30,000 - £37,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with Merseyside's best IT Solutions … providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Liverpool based School customers. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have … system training Microsoft certs paid for Free parking Private Medical Private Dental Pension Scheme Fuel Expenses What You'll Do: Deliver expert second-line IT support to schools, colleges, and universities. Manage and enhance IT systems, networks, and infrastructure for optimal performance. Conduct on-site visits across more »

of the industry. With sustainability at the forefront of every decision they make! Your role: First point of contact for end user application and support issues Troubleshoot, diagnose and resolve technical problems Manage, document, resolve and escalate tickets on the system Communicate and update status of tickets to relevant … stakeholders Provide remote and on-site support for users across the business Support on projects, upgrades and maintenance work System, process and report optimisation Travel to other sites when required Experience to flourish: Minimum 2 years working in an IT Support role Confident working with Microsoft more »