3 of 3 IT Support Engineer Jobs in Newcastle upon Tyne

Position: 1st Line Support Engineer Location: Newcastle Salary: Up to £26,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical … If so, we want to hear from you! About Us We are a dynamic and innovative Managed Services Provider, committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated 1st Line Support Engineer to join our ranks. The Role As a 1st Line Support Engineer, you will be the first point of contact for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. more »

Are you looking for a hands-on IT role where no two days are the same? This is a great opportunity for an experienced IT Support Engineer to join a small but dynamic team, supporting IT infrastructure? You'll be responsible for 1st and 2nd … line support, troubleshooting, and maintaining systems while working closely with an outsourced IT function. This role offers the chance to expand your skills across a wide range of technologies in a fast-paced, ever-evolving environment. IT Support Engineer Newcastle (North Shields)/Onsite … Daily Duties: Providing 1st and 2nd line support via phone and remote access. Managing and resolving service desk tickets. Installing, configuring, and maintaining hardware, software, and networks. Supporting office moves, including IT setup for new locations. Maintaining security compliance, including ISO 27001 processes. Managing patch updates, user accounts more »

We are looking for a Senior Helpdesk Engineer (Level 2) to provide high-quality remote IT support to businesses across the UK. Based in Newcastle upon Tyne, you will be responsible for troubleshooting complex technical issues, administering Microsoft 365 and Azure environments, and managing escalated faults. You … will also play a key role in IT project planning, virtualisation deployment, and mentoring junior engineers. The ideal candidate will have expertise in Microsoft 365, Active Directory, virtualisation, networking, and VOIP solutions, along with strong problem-solving and communication skills. You will ensure service requests are handled efficiently, meeting … SLAs while delivering excellent customer support. The role is working for a leading technology partner, offering services in hosted telephony, managed IT, cybersecurity, and digital solutions. more »