ITSupportSpecialist - London OpenAI OpenAI Careers ITSupportSpecialist - London IT - London, UK About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline ITsupport, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an ITSupportSpecialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our … employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer-focused, technically proficient More ❯
Junior ITSupportSpecialist Location: Central London Type: Permanent Salary: Up to £35,000 + benefits Are you an enthusiastic IT professional at the start of your career and looking for an environment to grow your skills? Our client, a globally recognised brand in the premium … beverage space, is looking for a Junior ITSupportSpecialist to support and maintain their IT infrastructure and ensure the smooth operation of their UK office. The Company Our client is a globally renowned name within the premium drinks industry, known for their bold identity … the market. Their Central London office is home to a passionate and close-knit team that works hard, thinks creatively, and celebrates success together. It's an exciting, energetic place to build a rewarding career with real impact. The Role As a Junior ITSupportSpecialistMore ❯
Junior ITSupportSpecialist Location: Central London Type: Permanent Salary: Up to £35,000 + benefits Are you an enthusiastic IT professional at the start of your career and looking for an environment to grow your skills? Our client, a globally recognised brand in the premium … beverage space, is looking for a Junior ITSupportSpecialist to support and maintain their IT infrastructure and ensure the smooth operation of their UK office. The Company Our client is a globally renowned name within the premium drinks industry, known for their bold identity … the market. Their Central London office is home to a passionate and close-knit team that works hard, thinks creatively, and celebrates success together. It's an exciting, energetic place to build a rewarding career with real impact. The Role As a Junior ITSupportSpecialistMore ❯
Junior ITSupportSpecialist 📍 Location: Central London 📃 Type: Permanent 💰 Salary: Up to £35,000 + benefits Are you an enthusiastic IT professional at the start of your career and looking for an environment to grow your skills? Our client, a globally recognised brand in the premium … beverage space, is looking for a Junior ITSupportSpecialist to support and maintain their IT infrastructure and ensure the smooth operation of their UK office. The Company Our client is a globally renowned name within the premium drinks industry, known for their bold identity … the market. Their Central London office is home to a passionate and close-knit team that works hard, thinks creatively, and celebrates success together. It's an exciting, energetic place to build a rewarding career with real impact. The Role As a Junior ITSupportSpecialistMore ❯
Junior ITSupportSpecialist 📍 Location: Central London 📃 Type: Permanent 💰 Salary: Up to £35,000 + benefits Are you an enthusiastic IT professional at the start of your career and looking for an environment to grow your skills? Our client, a globally recognised brand in the premium … beverage space, is looking for a Junior ITSupportSpecialist to support and maintain their IT infrastructure and ensure the smooth operation of their UK office. The Company Our client is a globally renowned name within the premium drinks industry, known for their bold identity … the market. Their Central London office is home to a passionate and close-knit team that works hard, thinks creatively, and celebrates success together. It's an exciting, energetic place to build a rewarding career with real impact. The Role As a Junior ITSupportSpecialistMore ❯
ITSupportSpecialist | London Market Broker | London/Hybrid | £35 - 40,000 (doe) Finitas are partnering with a boutique London market broker in their search for an ITSupport Specialist. In this role, you will be responsible for providing first line technical support, running … reports, conducting disaster recovery testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customer service when addressing support issues. Take ownership of support issues and seek closure, escalating more complex … calls to third party IT support. Manage and maintain a comprehensive list of all support calls. Perform regular performance testing on the network. Monitor and address blocked emails in the spam filter. Check scheduled reports and troubleshoot any failures. Update analysis using existing batch files, PowerShell scripts, and More ❯
london (city of london), south east england, united kingdom
Finitas
ITSupportSpecialist | London Market Broker | London/Hybrid | £35 - 40,000 (doe) Finitas are partnering with a boutique London market broker in their search for an ITSupport Specialist. In this role, you will be responsible for providing first line technical support, running … reports, conducting disaster recovery testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customer service when addressing support issues. Take ownership of support issues and seek closure, escalating more complex … calls to third party IT support. Manage and maintain a comprehensive list of all support calls. Perform regular performance testing on the network. Monitor and address blocked emails in the spam filter. Check scheduled reports and troubleshoot any failures. Update analysis using existing batch files, PowerShell scripts, and More ❯
IT Services SupportSpecialist, IT Services Global Service Desk (GSD) Job ID: Amazon UK Services Ltd. Amazon's IT Services Support is the first point of contact for technical support service requests. Our ITSupport Technician spends their day fielding incoming … support chats, calls and online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. The successful ITSupport Technician will be customer focused and motivated by team success. You will be innovative, energetic, and able to … this can change as per business requirements. You will be required to attend meetings within the Edinburgh office. Key job responsibilities Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely More ❯
Trainee ITSupportSpecialist Hours of work: Monday – Friday, 45 hours per week Department: IT (Information Technology) department Location: Mobile Role – covering Kent/Sussex and Hampshire Salary: £29 - 33k depending on experience . Project Partners are recruiting now for a Trainee ITSupportSpecialist to join a fantastic team and help the company maintain their high standards of service and support to field and office users across Kent/Sussex/Hampshire. Are you an IT Pro? Are you ready for a new flexible challenge where you can kick … start your IT career? If yes, we want to hear from you! . The purpose of the role will be to: Provide technical support and troubleshooting for hardware, software, and network issues. Respond to and resolve ITsupport requests via phone, email, and in-person. Install More ❯
pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an ITSupportSpecialist your primary role will be to support the Systems Administrator with a … variety of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an ITSupportSpecialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level ITsupport tickets from employees Learn about system administration across a number of business systems such as Office 365, JIRA, Slack and a hosted IP PBX system Learn about computer networking and firewalls Develop excellent customer service skills Work on ad-hoc business system focused projects to learn about More ❯
ITSupport Professional (1st and 2nd Line Support) Location: Leeds, UK Salary: Up to £35,000 per annum (depending on experience) Hours: Monday to Friday, office-based. Not remote or hybrid. Our Client based in Leeds is currently seeking an ITSupport Professional to join … their growing team, offering critical 1st and 2nd line support across their operations. This is an exciting opportunity to play a key role in the smooth functioning of IT systems that underpin their business. Key Responsibilities Provide 1st and 2nd line ITsupport, responding to and … resolving user queries efficiently. Administer and manage Microsoft 365, including user accounts, security settings, and system updates. Support and maintain SharePoint sites, including permissions and structure. Manage and configure Intune for device enrolment, policies, and compliance. Troubleshoot basic network and server issues, including connectivity and performance. Implement and follow More ❯
Databricks is hiring an experienced ITSupportSpecialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the … ITSupport team and ensure the best possible user experience is provided in every interaction. You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and Slack. You can multitask, troubleshoot multiple user issues simultaneously, and own ongoing small to medium-project work. … to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the ITMore ❯
IT Monitoring Specialist Ideally Newport, but will also consider candidates in London, Edinburgh or Manchester Salary: £30,000 - £35,000 Shifts: either 6am-2pm or 2pm-10pm About the Role We are seeking a detail-oriented IT Monitoring Specialist to join our clients dynamic service desk … team. This role is integral to maintaining seamless IT operations by proactively monitoring system alerts and tickets, ensuring that critical incidents are swiftly escalated to the appropriate teams. Following a structured training period, the successful candidate will also contribute to incident resolution, playing a key role in maintaining system … efficiency and reliability. Key Responsibilities Monitoring & Escalation Continuously monitor IT alerts, system notifications, and automated tickets. Identify, assess, and escalate critical incidents that could impact business operations. Categorise and prioritise tickets based on predefined escalation protocols. Communicate promptly with relevant teams, providing comprehensive incident reports. Maintain clear and precise More ❯
IT Monitoring Specialist Ideally Newport, but will also consider candidates in London, Edinburgh or Manchester Salary: £30,000 - £35,000 Shifts: either 6am-2pm or 2pm-10pm About the Role We are seeking a detail-oriented IT Monitoring Specialist to join our clients dynamic service desk … team. This role is integral to maintaining seamless IT operations by proactively monitoring system alerts and tickets, ensuring that critical incidents are swiftly escalated to the appropriate teams. Following a structured training period, the successful candidate will also contribute to incident resolution, playing a key role in maintaining system … efficiency and reliability. Key Responsibilities Monitoring & Escalation Continuously monitor IT alerts, system notifications, and automated tickets. Identify, assess, and escalate critical incidents that could impact business operations. Categorise and prioritise tickets based on predefined escalation protocols. Communicate promptly with relevant teams, providing comprehensive incident reports. Maintain clear and precise More ❯
IT Monitoring Specialist Ideally Newport, but will also consider candidates in London, Edinburgh or Manchester Salary: £30,000 - £35,000 Shifts: either 6am-2pm or 2pm-10pm About the Role We are seeking a detail-oriented IT Monitoring Specialist to join our clients dynamic service desk … team. This role is integral to maintaining seamless IT operations by proactively monitoring system alerts and tickets, ensuring that critical incidents are swiftly escalated to the appropriate teams. Following a structured training period, the successful candidate will also contribute to incident resolution, playing a key role in maintaining system … efficiency and reliability. Key Responsibilities Monitoring & Escalation Continuously monitor IT alerts, system notifications, and automated tickets. Identify, assess, and escalate critical incidents that could impact business operations. Categorise and prioritise tickets based on predefined escalation protocols. Communicate promptly with relevant teams, providing comprehensive incident reports. Maintain clear and precise More ❯
Newport-On-Tay, north east scotland, united kingdom
HPRtalent
IT Monitoring Specialist Ideally Newport, but will also consider candidates in London, Edinburgh or Manchester Salary: £30,000 - £35,000 Shifts: either 6am-2pm or 2pm-10pm About the Role We are seeking a detail-oriented IT Monitoring Specialist to join our clients dynamic service desk … team. This role is integral to maintaining seamless IT operations by proactively monitoring system alerts and tickets, ensuring that critical incidents are swiftly escalated to the appropriate teams. Following a structured training period, the successful candidate will also contribute to incident resolution, playing a key role in maintaining system … efficiency and reliability. Key Responsibilities Monitoring & Escalation Continuously monitor IT alerts, system notifications, and automated tickets. Identify, assess, and escalate critical incidents that could impact business operations. Categorise and prioritise tickets based on predefined escalation protocols. Communicate promptly with relevant teams, providing comprehensive incident reports. Maintain clear and precise More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Scottish Qualifications Authority
activities while gaining an industry recognised qualification. Apprentices on this 12 month programme will be assigned to the Service Delivery team and undertake an ITSupportSpecialist qualification delivered in partnership with QA Apprenticeships. We welcome applications from 16-19 year-olds, or up to 29 if … you are disabled or care-experienced. About the role Over your 12 month placement, you will gain hands-on, practical experience in an ITsupport role within a public-sector organisation to expand and develop your transferable skills. This role offers an excellent entry point for individuals seeking … a career in IT. You will provide administrative and technical support to business areas across SQA and communicate with other teams and external customers. Responsibilities Providing a high level of customer service, by responding to queries quickly and accurately, and building and maintaining positive customer relationships. Following administrative procedures More ❯
with new talent, to transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. Join a dynamic IT team in a rapidly growing North America firm! The IT Systems & SupportSpecialist will configure, install, and maintain end user IT … and cloud applications. The ideal candidate will enjoy variety in their work and thrive in a fast-paced, collaborative environment. As part of our IT team, you will be responsible for providing an Extraordinary Customer Experience to our internal end-users. We are looking for an aspiring IT professional that wants to be the first point of contact for our internal end-user support processes as we continue our growth across North America! What Would a Typical Day Look Like? Collaborate with tight knit team to ensure that Convergix's IT systems, computers, servers, and More ❯
We're looking for a proactive IT Service and SupportSpecialist to join our team. In this hands-on role, you'll support our IT ticketing process, manage end-user device requests, and work closely with global IT teams to ensure seamless operations. Working … hours: Monday - Friday 8AM - 4PM Pay: £13 What you'll do: * Set up IT equipment for new starters and support staff transitions * Handle desktop/laptop repairs and mobile device administration * Troubleshoot hardware/software issues and reset passwords * Use ServiceNow to log and manage incidents and requests … Maintain accurate asset tracking and IT stock levels * Collaborate with global IT teams to meet SLAs What you bring: * Solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics * Strong organisational and communication skills * A "can-do" attitude with the ability to work independently More ❯
Role purpose PIC is seeking an IT Transition SupportSpecialist to ensure that new or modified IT services are smoothly and efficiently moved from a non-production environment into production. You will have close interaction with the Strategic Transformation Office, Enterprise Architecture, and the Citizen Development … community across the business. Key responsibilities Service Transition: Ensure that new IT Services are smoothly transitioned into Production, with support processes and procedures and ownership understood and accepted. Change Enablement: Ensure that IT Changes are thoroughly assessed, especially with a view to identifying and mitigating technical and … business risk. Demand Management: Manage the Demand Management process for IT services, guiding people from initial request through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams. Configuration Management: Ensure that all IT assets and services are accurately recorded More ❯
Supply Chain IT Systems SupportSpecialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯
Hereford, England, United Kingdom Hybrid / WFH Options
Rise Technical
2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business … the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. You … ll also provide VIP support to the CEO and CISO who are both based in the UK. You’ll join a wider team of Support Engineers but you’ll be the very first to be based in the UK, instead of Europe. You’ll work 9-5, Monday More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯
