Extra Recruitment are currently engaged with a local MSP client, who require 1st Line ITSupport to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local ITsupport service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line ITSupport: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to ITsupport on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the ITmore »
Kidderminster, Worcestershire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
ITSupport Engineer Location: Kidderminster Salary: £25,000-£35,000 per year Are you a talented ITsupport professional seeking an exciting opportunity to further your career with a vibrant and fast-paced organisation? Applause IT is recruiting for an ITSupport Engineer … for a leading telecoms and technology company. Responsibilities: Provide remote support to resolve customer issues, acting as an escalation point for 1st and 2nd Line Engineers. Manage complex issues to resolution via telephone, email, and remote-control sessions. Diagnose and troubleshoot technical issues, prioritise and manage open tickets, and more »
The Business Centre, Edward Street, Redditch, England
METAMATION EUROPE
Velocity Academy have an exciting new opportunity for an ITSupport Technician with Metamation a CAD CAM Software company based in Redditch. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role As a successful applicant you will join our … UK support team where you will receive excellent training. Our support team are the no.1 of our business and will be providing support based on the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions … both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level) Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will more »
