1 to 25 of 43 ITIL Foundation Certificate Jobs in England

estate. • Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. • ISEB/ISTQB Foundation Certificate in Software Testing • Experience of testing Web, Middleware, CRM and other business critical applications. • Proven experience in delivering continuous improvement in software … ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITIL Foundation certificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct More ❯

efficient manner Providing excellent level of support & professionalism for the Trusts and therefore for the patients. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a … and Qualifications Essential Degree in a relevant subject or equivalent experience in a relevant post/s. Desirable IT Technical qualification, for example MCSE ITIL Foundation certificate PRINCE2 (Foundation) Knowledge and Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least … in a support analyst role in an NHS environment. Skills and Competencies Essential Knowledge of industry best practice in application support and service delivery (ITIL) Documentation skills to a high standard Able to prioritise workload in response to changing demands; able to work flexibly and respond to service needs More ❯

in a specialist area. Plus, recognised qualification such as ECSA or equivalent cyber security experience. Evidence of professional and/or personal development. Desirable ITIL foundation certificate or higher Obtained or working towards any of the below or equivalent: CEH CISM CISSP OSCP CASP+ WORK RELATED KNOWLEDGE … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside … and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years More ❯

taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITIL Foundation Certificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯

optimised, ensuring systems integrity, availability, and continuous improvement. In this role, youll assist in the alignment of ICT systems and services in accordance with ITIL best practice guidelines, and act as an ambassador to maintain and increase the effectiveness, efficiency, and adoption of these best practices. What you will … be doing. Efficiently coordinate and analyse service desk calls covering Service Requests, Incidents, Changes, and Problems, promptly addressing inquiries. Assist in implementing ITIL practices to improve Digital and Data services and best practice aligned with ITL standards. Participate in the updates and management of the Service Portfolio and Service … service enhancements. Analyse business performance to functional level KPIs. Monitor and report on service level agreements, operational level agreements, and underpinning contracts. Whats essential. ITIL Foundation Certificate (Level 3/4) Experience with IT Service Management Tools (we use Fresh Service, but any experience with other systems More ❯

networking protocols, including DNS , DHCP , and TCP/IP . Experience with cloud-hosted SaaS products as part of IT project delivery. Familiarity with ITIL principles (ITIL Foundation certification desirable). Experience with ITSM platforms such as ServiceNow . Experience supporting Linux. Ability to manage BAU (Business More ❯

contributing to competitive and cost-effective service solutions. What we are looking for Qualifications & Certifications: • Bachelor's degree in IT, Telecom, Business, or equivalent. • ITIL Foundation Certification. • ITIL Service Management Certification. • Experience with in-house certification programs. Experience & Skills: • Minimum 3 years in IT service delivery to More ❯

experience delivering the highest level of customer service. They are specifically looking for an engineer who has supported C suite clients in an agile ITIL environment. They require a self-starter who will demonstrate proactive IT management Main Responsibilities ·IT Hardware Incident and task fulfilment for internal End User … problems •Service Now •Asset management •Reporting with (ServiceNow/excel/powerBI) •MS Windows, MS Office, Exchange, Active Directory (O365) Android/iPhone OS •ITIL knowledge •Energetic and motivated •Have exceptional organizational skills and self-motivated. •Have highly effective oral and written communication skills Essential Technical skills §Experience of … essential §Financial industry experience/similar §Office relocation/desk move experience §O365 certifications §Security certifications §Understanding of Group policy design, management, and implementation §ITIL Foundation certification More ❯

major incident management. The ideal candidate will have: Experience:Significant experience within a Major Incident Management role, preferably in a managed services environment. Qualifications:ITIL Foundation certification (or equivalent) is essential; additional certifications like ITIL Intermediate, SIAM Foundation, or Lean Six Sigma are desirable. Skills:Excellent More ❯

accurate records of incidents, requests, and solutions to support effective tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITIL Foundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document … manage changing priorities. Flexible approach to working on a rota basis and providing necessary cover when required. Understanding of and experience working within the ITIL Service Delivery framework. Willingness to attend relevant training courses for professional development. Flexibility to undertake additional duties as required to support business-as-usual More ❯

accurate records of incidents, requests, and solutions to support effective tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITIL Foundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document … manage changing priorities. Flexible approach to working on a rota basis and providing necessary cover when required. Understanding of and experience working within the ITIL Service Delivery framework. Willingness to attend relevant training courses for professional development. Flexibility to undertake additional duties as required to support business-as-usual More ❯

team, the successful candidate will be innovative, collaborative and driven and ultimately responsible for providing 3rd line IT support to the business. Working to ITIL principles, the successful candidate will be working with all infrastructure servers and services and assist with monitoring all to ensure a high level of … Firewalls Full driving license and access to own transport Experience with security management solutions, including endpoint protection Experience with VoIP telephony systems Desirable Skills ITIL Foundation Certified Experience with Red Hat Enterprise Linux/Centos operating systems Intune/Workspace One Mobile Device Management If you would like More ❯

team, the successful candidate will be innovative, collaborative and driven and ultimately responsible for providing 3rd line IT support to the business. Working to ITIL principles, the successful candidate will be working with all infrastructure servers and services and assist with monitoring all to ensure a high level of … Firewalls Full driving license and access to own transport Experience with security management solutions, including endpoint protection Experience with VoIP telephony systems Desirable Skills ITIL Foundation Certified Experience with Red Hat Enterprise Linux/Centos operating systems Intune/Workspace One Mobile Device Management If you would like More ❯

good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITIL Foundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯

with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯

and keen to drive continuous improvement? Were looking for a dedicated and proactive Service Management Analyst to support our Incident, Knowledge, and Request Management ITIL practices. If you have a knack for analysing data, identifying trends, and implementing process improvements, this is your opportunity to make a real impact. … performance, KPIs, escalation trends, and knowledge utilisation. Engaging in trend analysis to improve processes and identify opportunities for service improvement. Collaborating with cross-functional ITIL practices, including Problem Management and Change Enablement, ensuring smooth handover and actionable insights. Partnering with internal and external teams to improve business insights and … the successful candidate? Were looking for someone with a blend of technical skills, analytical prowess, and a passion for continuous improvement. Specifically, were seeking: ITIL Foundation certification. Strong analytical skills the ability to process and analyse large datasets, identifying trends and actionable opportunities. Proficiency in Microsoft Excel for More ❯

and a strong sense of initiative to the role, with key responsibility for delivering 3rd line ICT support across the business. In alignment with ITIL best practices, this individual will be involved in managing and supporting their infrastructure, servers, and services. A key part of the role will be … and Firewalls A valid driver’s license and access to personal transportation Familiarity with endpoint security solutions Experience working with VoIP systems Desirable Qualifications ITIL Foundation certification Knowledge of Linux systems such as Red Hat Enterprise Linux or CentOS Experience with mobile device management platforms like Intune or More ❯

VPNs, VLANs, Firewalls) Full driving license and access to own transport Security management solutions experience, including endpoint protection VoIP telephony systems experience Desirable Skills: ITIL Foundation Certified Red Hat Enterprise Linux/CentOS experience Intune/Workspace One Mobile Device Management More ❯

IT issues. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Ability to work independently and as part of a team. ITIL Foundation certification or equivalent experience. More ❯

experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITIL Foundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯

and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework More ❯

communication skills Ability to explain technical concepts to non-technical users Good time management and prioritisation skills Problem-solving mindset with attention to detail ITIL Foundation certification advantageous What you need to do now If you're interested in contract opportunities, click 'apply now' to forward an up More ❯

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯

Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITIL Foundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯

Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITIL Foundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯