Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
helpdesk Exceptional communication skills both verbal and written Full and valid UK driving license Nice to Have: Hold an ndustry-based certification (CompTIA, Microsoft, ITIL etc.) Experience with Windows-based desktops Have experience with networking based technologies (DHCP, DNS etc.) However, that's not all as this company will invest more »
pushing, pulling laptops, IT equipment weighing 2-5 kilograms. - Configuration, installation and safe use of computer hardware distributed around customer sites Essential skills include: - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Knowledge of: MS Active Directory, MS Windows Server, MS Exchange more »
business needs and user requirements Championing of Continual Service Improvement, proactively striving to improve the services we provide Qualifications Who we're looking for: ITIL Service Management (or equivalent) Strong C# development skills combined with SQL VBA (MS Access and MS Excel) .NET Framework, Azure DevOps Appreciation of the Retail more »
Enterprise Data Centre firewall infrastructure. Advanced Technical knowledge of data networking and associated infrastructure support system for large corporate environments. Desirable Cisco CCNP Qualification ITIL V3 Foundation Experience Essential Extensive previous experience of technical ICT Networks Design, Implementation and Support within a broad and complex Corporate ICT operational environment. Experience more »
project Desirable • IOSH or NEBOSH qualified or suitable experience • Possession of a formal qualification in or a least a good working knowledge of current ITIL processes. • Must be computer literate and proficient in Microsoft applications. • Experience of managing a major project. • Experience in managing project staff and profiling financial budgets. more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Capital Law Ltd
and able to work with minimum supervision. Able to thrive in a fast-paced environment and successfully manage multiple deadlines. A working knowledge of ITIL and ISO practices. In return, we offer. flexible working: you will have the ability to work between home and the office as required. health and more »
improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Welsh speaking is desired but not necessity. Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. more »
improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Welsh speaking is desired but not necessity. Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. more »
product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong requirements gathering and presentation skills • Demonstrated and through understanding of ITIL Good practices for Service Asset and Configuration Management MUST be SC cleared or be eligible for clearance more »
with outsourced IT service providers, ensuring these partnerships deliver exceptional value, performance, and compliance with the organisations standards. Through a deep understanding of advanced ITIL practices, the SDM will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in … only compliant with regulatory standards but also aligned with the organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards … and infrastructure management. ▪ Monitor and optimise IT service performance, leveraging metrics and reports to drive quality improvements and strategic alignment. Skills ▪ Advanced certification in ITIL, demonstrating a deep understanding of IT service management frameworks and the ability to apply them effectively in a complex, outsourced environment. ▪ Proficiency in managing outsourced more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
training. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
terms - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
terms - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
Newport, Isle of Wight, United Kingdom Hybrid / WFH Options
VIQU Ltd
training. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement more »
Newport, Isle of Wight, United Kingdom Hybrid / WFH Options
VIQU Ltd
terms - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer - Hybrid/Newport more »
now to view in Trac. Person Specification Qualifications Essential Degree level of education or equivalent level of experience and knowledge Desirable Technical ICT qualification ITIL V3 Foundation in Service Management Experience Essential Significant understanding of mobile phone/Smart phone technology and MDM (Mobile Device Management) Systems Relevant experience in … experience of mobile devices & their configuration via MDM Good knowledge and experience of securing mobile devices and general security principles Knowledge and exposure to ITIL methodology in a work based environment Significant experience of technical ICT work Desirable Detailed technical knowledge of MDM platforms and their uses Experience of working more »
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
phs Group
desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of InformationTechnologyInfrastructureLibrary (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills A more »
Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Experience in providing relevant technical support at the appropriate level. … Server and MS Exchange - Clean driving licence Desirable Skills: - Registered with a relevant informatics professional body. - PRINCE2 foundation or demonstrable equivalent experience. - Knowledge of ITIL strategy. - Knowledge and understanding of the role of the organisation. - Knowledge of relevant standards and legal requirements relating to Information Governance and Security. If you more »
breached calls, resources levels, etc. About you: Registered with a relevant informatics professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security. Essential: Achieved (or working towards) degree level or equivalent qualification … in IT or able to demonstrate equivalent experience ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software application Knowledge of: MS Active Directory MS Windows Server MS Exchange If you are interested here, apply now more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk team … days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional … services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Inspire People
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »