15 of 15 ITIL Jobs in Warwickshire

clear communication with stakeholders regarding system status and improvements. Requirements: Degree in Computer Science, IT, or a related field (preferred). Relevant certifications (e.g., ITIL, CompTIA Security+, CISSP, MCSE) are a plus. Proven experience in end-user computing and security. Experience with MDM solutions (e.g., Intune, Kandji). Proficiency in More ❯

call rota, to provide onsite support out of hours. Knowledge: A levels or a level 4 qualification, plus GCSEs in Mathematics and English Language. ITIL foundation certificate in IT Service Management, or similar. Knowledge of relevant IT technologies and applications their use and application. Proven knowledge, acquired through hands-on More ❯

system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify recurring issues … product certifications. Ability to support Power Platform tools such as PowerApps, Power Automate, and Power BI. Understanding and application of security principles. Knowledge of ITIL Standards & Processes. Degree-level education and/or relevant professional certifications (eg, ITIL, TOGAF/COBIT, Prince2, or equivalent frameworks). Experience: Previous experience in More ❯

system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify recurring issues … product certifications. Ability to support Power Platform tools such as PowerApps, Power Automate, and Power BI. Understanding and application of security principles. Knowledge of ITIL Standards & Processes. Degree-level education and/or relevant professional certifications (e.g., ITIL, TOGAF/COBIT, Prince2, or equivalent frameworks). Experience: Previous experience in More ❯

system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify recurring issues … product certifications. Ability to support Power Platform tools such as PowerApps, Power Automate, and Power BI. Understanding and application of security principles. Knowledge of ITIL Standards & Processes. Degree-level education and/or relevant professional certifications (e.g., ITIL, TOGAF/COBIT, Prince2, or equivalent frameworks). Experience: Previous experience in More ❯

stakeholder management skills High level design docs Some experience of UX design Experience of prototyping/wire framing - able to design Experience of UML ITIL awareness Experience of various software development methodologies Experience in a Financial services, insurance, investments and/or pensions environment Guidewire experience would be highly desirable More ❯

stakeholder management skills High level design docs Some experience of UX design Experience of prototyping/wire framing - able to design Experience of UML ITIL awareness Experience of various software development methodologies Experience in a Financial services, insurance, investments and/or pensions environment Guidewire experience would be highly desirable More ❯

and PAM management. Understanding of identity and access management, security principles and privilege access controls. Experience in GRC, compliance management, and audits. Knowledge of ITIL process in management incident, change and problem management. Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, or MOD Cyber Security More ❯

and PAM management Understanding of identity and access management, security principles and privilege access controls Experience in GRC, compliance management, and audits Knowledge of ITIL process in management incident, change and problem management Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, or MOD Cyber Security More ❯

and technical issues promptly.' • Diagnose and resolve user issues, including accounts, hardware, software, and system configurations, while delivering responsive and user-focused support.' • Apply ITIL best practices for consistent incident, problem, and change management, contributing to efficient service delivery.' • Drive process improvements by identifying recurring issues, proposing solutions, and sharing … Business, and Azure Active Directory.' • Experience with Power Platform tools, such as PowerApps, Power Automate, and Power BI.' • Strong understanding of security principles and ITIL standards, with the ability to apply them effectively.' • Previous experience working with large user bases (2000+ users) and Managed Service Providers (desired)' • Skilled in managing More ❯

and technical issues promptly. Diagnose and resolve user issues, including accounts, hardware, software, and system configurations, while delivering responsive and user-focused support. Apply ITIL best practices for consistent incident, problem, and change management, contributing to efficient service delivery. Drive process improvements by identifying recurring issues, proposing solutions, and sharing … Business, and Azure Active Directory. Experience with Power Platform tools, such as PowerApps, Power Automate, and Power BI. Strong understanding of security principles and ITIL standards, with the ability to apply them effectively. Previous experience working with large user bases (2000+ users) and Managed Service Providers (desired) Skilled in managing More ❯

configuration. Regular risk assessments with remediation plans to reduce overall technical risk position. Creation of technical documentation to assist software development lifecycle and core ITIL processes. Who You Are: This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations … and operating systems Hands of technical application & integration support experience Strong technical knowledge across all components of applications technology. Experience of Software Delivery Lifecyle, ITIL & Agile methodologies Experience to review work for quality, accuracy and relevance Strong interpersonal skills to be able to work with Telent staff at all levels More ❯

configuration. Regular risk assessments with remediation plans to reduce overall technical risk position. Creation of technical documentation to assist software development lifecycle and core ITIL processes. Who You Are: This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations … and operating systems Hands of technical application & integration support experience Strong technical knowledge across all components of applications technology. Experience of Software Delivery Lifecyle, ITIL & Agile methodologies Experience to review work for quality, accuracy and relevance Strong interpersonal skills to be able to work with Telent staff at all levels More ❯

/7 cybersecurity and infrastructure operations, ensuring high service delivery standards, and leading L2 and L3 teams. You will manage key cybersecurity tools, enforce ITIL processes, drive governance, and mitigate risks. Your role will involve working closely with stakeholders to enhance security resilience, oversee incident management, and ensure SLAs are … DELIVERY SKILLS: Strong experience in cybersecurity and IT infrastructure roles. Strong background in working across 24/7 security and infrastructure operations Expertise in ITIL frameworks , including Incident, Change, and Problem Management. Hands-on experience with SIEM, IAM/PAM, Endpoint Security, Firewalls, Vulnerability Management, Encryption, and Cloud/On … client in conjunction with this vacancy only. KEY SKILLS: Service Delivery Management, Cybersecurity, IT Operations, SIEM, IAM/PAM, Vulnerability Management, Firewalls, Incident Response, ITIL, Risk Management, Governance, Cloud Security, On-Prem Security, Endpoint Security, SOC, Managed Security Services, SLA Monitoring, NSD More ❯

of having done this commercially in the past also. What you will need SME level in Service Design in a large/enterprise environment. ITIL service Management, Software Lifecycle Management, Release Management. Expert level Stakeholder management, technical and non technical. Experience of designing services to be inclusive, accessible and sustainable. … for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - service design, ITIL, Stakeholder Management, Architecture More ❯