a team. Strong organizational skills and attention to detail. Customer-oriented mindset with a friendly and patient attitude. Relevant IT certifications (e.g., CompTIA A+, ITIL) are a plus. Interested? Apply now to avoid disappointment more »
infrastructure in large complex environments. They will also have some relevant certifications and experience for the technology in use. They will have worked in ITIL environments with familiarity managing incidents and changes in ServiceNow. Technology: Routing & Switching: Juniper QFX, EX, MX & SRX hardware with knowledge of EVPN-VXLAN, BGP, OSPF. more »
infrastructure in large complex environments. They will also have some relevant certifications and experience for the technology in use. They will have worked in ITIL environments with familiarity managing incidents and changes in ServiceNow. Technology: Routing & Switching: Juniper QFX, EX, MX & SRX hardware with knowledge of EVPN-VXLAN, BGP, OSPF. more »
and Microsoft Office. Any exposure to Intranet/Internet and network technologies would be beneficial as well as Microsoft's Active Directory.Exposure to ITIL processes associated with Incident & Problem Management would be advantageous in this post.A good standard of education is required with an ICT qualification or equivalent experience. Main … E-mail, webchat and our Informatics Web Portal. All support will be first line in nature and will be undertaken remotely. Ensure all relevant ITIL based procedures are adhered to in relation to incident management, request fulfilment and problem management. Act as an effective communications channel with the National Service … or relevant experience ECDL certification or equivalent qualification/relevant experience. Exposure to Microsoft software (desktop operating systems and applications) Desirable Any Microsoft qualification ITIL Foundation certification. An understanding of network environments Experience Essential Experience in the use of a call logging system Customer service related experience in a technical more »
PRINCE2 foundation or demonstrable equivalent experience. Good knowledge and understanding of Primary Care systems and suppliers. Desirable Registered with a relevant informatics professional body. ITIL Foundation Certificate or demonstrable equivalent experience. Working knowledge of Clinical Terms. Knowledge of NHS Wales organisations & ITIL strategy. Knowledge and understanding of the role of more »
