1 ITIL Jobs in the Isle of Man

and performance of the internal and vendor-provided Technology services that underpin the group's business against Technology Policy and Processes The performance against ITIL Service Operations best practices and processes for Incident, Problem, Service Request and Change Management against Service Level, KPI and other performance metrics Creation of a … across the landscape on an ad hoc basis The ideal candidate for the role of Service Reporting Analyst will have: Ahigh level knowledge of ITIL Service Operations and Supply Chain best practices and processes, to allow you to understand the context of what you're reporting on Experience working in more »