4 of 4 ITSM Jobs in Northern Ireland

gather requirements, design solutions, build proof of concept, and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management, which includes documentation such as development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both More ❯

protocols. Manage technical debt and ensure long-term sustainability of ServiceNow solutions. Skills and Qualifications: ServiceNow Expertise: Deep technical understanding of ServiceNow modules, including ITSM, ITOM, ITAM, SecOps, BCM, and custom applications. Platform Configuration & Development: Expertise in hands-on ServiceNow configuration, scripting (JavaScript, Glide API), and development using ServiceNow Studio. More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team click apply for More ❯

in the recruitment of a service desk team lead. As IT Service Desk Team Lead, you will play a pivotal role in ensuring IT service management aligns with business needs. You will promote ITIL best practices, refine service processes, and provide guidance to a team of service desk professionals. Your … for the role you should have the requirements below: A minimum of 3 years' experience operating in a ServiceDesk environment. Strong background in IT Service Management, ideally with ITIL expertise. Experience leading IT support teams in a dynamic environment. Ability to coordinate incident management, change control, and IT service improvement More ❯