2 of 2 Incident Management Jobs in Oxfordshire

oriented product that integrates autonomous robot systems and data insights. Your role will be pivotal in developing and maintaining company-wide monitoring, alerting, and management systems. You will work across various teams to implement robust incident management strategies and support engineering teams in collecting and publishing critical … documentation and runbooks to handle changes and incidents efficiently. Your key responsibilities will include: Monitoring and maintaining our systems for metrics collection, alerting, and incident management. Working across teams to ensure a robust incident management strategy is in place. Preparing documentation and runbooks for handling changes and … have: Extensive experience in site reliability engineering or a related field, with a focus on hardware-oriented products. Strong knowledge of monitoring, alerting, and incident management systems. Proven experience in developing and implementing incident management strategies. Proficiency in creating and maintaining documentation and runbooks. Experience with more »

also participate in a rotating on-call schedule (approximately 25% of the time) to handle production emergencies as the primary contact. Responsibilities include: Infrastructure Management : Oversee and optimise Windows Server environments, manage IIS and NLB configurations, and support Active Directory and DNS services. E-commerce Platform Support : Support high … traffic systems, ensuring consistent performance and reliability for thousands of daily users. Incident Management : Respond to on-call production issues, resolve complex infrastructure challenges, and maintain detailed records for continuous improvement. What We're Looking For The ideal 3rd Line Support Engineer will have: Experience with Microsoft systems … If this sounds like the right opportunity for you, click apply now to join a team dedicated to excellence in server support and infrastructure management more »