1 to 25 of 42 Incident Manager Jobs in England

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The Incident Manager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS Incident Manager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The Incident Manager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS Incident Manager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯

About The Role An exciting opportunity has become available for an experienced Incident Manager to join the HomeServe Technology & Change Team! The primary purpose of the Incident Manager is to be responsible for introducing and championing the end to end incident management process. You will … be responsible for maintaining process standards and procedures for all elements of the Incident Management process (including Major Incident Management). Your key focus & deliverable is to ensure as a business HomeServe's technology service is resilient, performant with high availability delivered to achieve the right outcomes for … who are undergoing significant investment and expansion to ensure we have best of breed technology and the right team. Own the end to end Incident and Major Incident Management processes, including Service Now configuration design Drive improvements to ensure the customers journey and experience is seamless from start More ❯

Service Desk/Delivery Manager - Incident Manager | MUST HOLD ACTIVE DV Are you a highly experienced Service Desk Manager with a strong background in Incident and Major Incident Management ? Do you thrive in high-pressured environments and enjoy leading technical teams that provide critical … technical issues across applications, services, OS, and devices. Acting as an SME for service desk technologies, upgrades, limitations, and best practice. Supporting and improving incident management aligned to the customer's strategy. Developing, evolving, and implementing processes, procedures, and training to maintain operational excellence. Supporting recruitment, screening, and development … communications and identifying improvement areas. Creating reports, performance metrics and offering insight to drive service evolution. What we're looking for: Must have extensive Incident or Major Incident Management experience. Strong experience managing technical service desks in critical environments . Recent experience of working within an IT Service More ❯

Service Desk/Delivery Manager - Incident Manager | MUST HOLD ACTIVE DV Are you a highly experienced Service Desk Manager with a strong background in Incident and Major Incident Management ? Do you thrive in high-pressured environments and enjoy leading technical teams that provide critical … technical issues across applications, services, OS, and devices. Acting as an SME for service desk technologies, upgrades, limitations, and best practice. Supporting and improving incident management aligned to the customer's strategy. Developing, evolving, and implementing processes, procedures, and training to maintain operational excellence. Supporting recruitment, screening, and development … communications and identifying improvement areas. Creating reports, performance metrics and offering insight to drive service evolution. What we're looking for: Must have extensive Incident or Major Incident Management experience. Strong experience managing technical service desks in critical environments . Recent experience of working within an IT Service More ❯

Job Details: IT Service Management Specialist - Incident, Major Incident and Request Manager Vacancy Name: IT Service Management Specialist - Incident, Major Incident and Request Manager Vacancy No: VN1538 Employment Type: Full-Time Primary Work Location: People's Partnership - Manhattan Building, Crawley Description: IT Service Management … Specialist – Incident, Major Incident & Service Request Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine … everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Own and manage the Incident, Major Incident and Service Request processes ensuring policies, processes and procedures are documented and implemented. Ensure the assigned processes are all clearly communicated More ❯

Senior Major Incident Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work location: Nottingham or Sheffield Working pattern: Hybrid. 2 office days per week … take on a pivotal role in ensuring the smooth resolution of major incidents across multiple organizations? Join our dynamic team as a Senior Major Incident Manager and make a significant impact on our service quality and efficiency. The role and what youll be getting up to on a … day-to-day basis: As a Senior Major Incident Manager, you will be at the forefront of managing and resolving major incidents, ensuring minimal disruption to our clients. Your day-to-day activities will involve leading a team of Major Incident Managers, driving the efficiency of our More ❯

Incident Response Manager Hybrid Our client, a leading financial services firm, is seeking an experienced Incident Response Manager to lead and enhance their global Incident Response (CSIRT) function. This is an exciting opportunity to work in a dynamic environment, overseeing cyber threat detection, forensic investigations … and incident response operations. Key Responsibilities: Serve as CSIRT Mission Manager, continuously maturing incident response processes and managing a globally distributed team. Lead a team of highly technical Cyber Threat Analysts, ensuring 24/7 response to cyber threats. Oversee forensic investigations for HR, Legal, Compliance, and … Fixed Income teams. Ensure the health and optimization of incident response detection tools. Maintain and update documentation of processes and procedures. Collaborate with Information Security and IT teams to develop protective, detective, and response measures. Maintain situational awareness of cyber threats and take necessary actions. Lead or participate in More ❯

Home based role Strengthen our Team as our Major Incident Manager. Home based role. The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident … addition, you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. What we are looking for: Experience of managing high … priority incidents through to closure Verify Priority and reallocate as necessary Determine incident severity Ensure appropriate and timely progression through to resolution Coordination and communication throughout the incident life cycle Facilitate conference calls where necessary Escalate where appropriate Verification of resolution details Production of Management Incident Information More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Major Incident Manager 24/7 When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As a Major Incident Manager, you'll be at the heart of our incident resolution efforts. Your day will involve coordinating with internal, third-party, and … teams to manage and resolve major incidents efficiently. You'll lead technical and managerial conference calls, provide timely updates to clients, and produce detailed incident reports to drive continuous improvement. About the Role: This pivotal role ensures our incident management processes are top-notch. You'll act as More ❯

Job Title: Incident Manager Location: Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; City of Westminster, London (region), SW1P 3BT Remuneration: £42,315 - £45,300 Contract Details: Permanent Working Style: Hybrid Join Our Team! Are you an … experienced Incident Manager looking to make a real impact? Our client, a leading organisation in the Central Government sector, is on the lookout for a dynamic professional to support the Head of Service Operations. Why You Should Apply: Drive Change: Play a key role in improving incident … resolution of incidents. Grow Professionally: Leverage your expertise in a high-volume operational environment, while enhancing your skills and knowledge. Key Responsibilities: Manage the Incident Management Process for Retail & B2B Clients. Ensure timely, accurate reporting of incidents and resolutions. Collaborate with Service Providers to identify and mitigate risks. Lead More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through … automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through … automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Account Manager £45,300 + Bonus | Hybrid | No Calls! Are you a proactive problem-solver with an analytical mindset? Do you thrive in a fast-paced environment where no two days are the same? If so, this Incident Manager role could be your perfect next … days office and 2 days form home. - A fantastic benefits package (Civil Service pension, extra holiday, gym discounts & more!) The Role More Than Just Incident Management! This is not a call centre role no inbound or outbound calls! Youll be owning incident investigations from start to finish, ensuring More ❯

and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. As part of the Global Cybersecurity Incident Management (GCIM) team you will coordinate containment, eradication and post-incident activities for critical cyber security incidents. You will play a key role … in the Incident Response Team (IRT) overseeing, validating and documenting containment acting as a point of escalation for our Global Security Operations Center (GSOC). Following security incident containment & recovery you will be responsible for engaging with key stakeholders for any Root Cause Analysis (RCA) and post-incident activity, ensuring we have reduced the chances of incident recurrence and assessed the efficiency of our incident response techniques and procedures. What Part Will You Play? Coordinate incident response in line with the corporate security incident response plan. Manage post-incident activity to include More ❯

Service Desk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking an … experienced Service Desk Manager to lead a well-established Level 4 Service Desk .This position is for an experienced and well-versed Service Desk Manager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a team of highly experienced and … technical engineers who will be supporting you to manage the capability at the top tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this Service Desk to the wider community, including the development of best More ❯

A leading cybersecurity organisation is seeking a Senior Incident Manager to take ownership of high-priority escalations and major incidents, ensuring efficient resolution and minimal disruption to customers. This role involves coordinating cross-functional teams, managing communication with key stakeholders, and driving continuous improvement in incident management … role in maintaining service excellence, ensuring rapid response to critical issues, and refining processes to prevent future incidents. You'll be implementing a major incident management process and continuously looking to improve processes. Location: Buckinghamshire - hybrid Key Responsibilities: Lead and oversee the resolution of major incidents, ensuring timely action … with internal teams to streamline escalation processes and maintain consistency across global operations. Drive clear communication with customers, internal stakeholders, and senior leadership regarding incident status and resolution. Conduct post-incident reviews and root cause analysis to implement preventative measures. Manage a team of incident managers, providing More ❯