10 of 10 Management Information System Jobs in Northamptonshire

to achieve KPIs and be aware of SLAs and Breaches, escalate where possible Be a team player - share knowledge with co-workers and ensure system (SharePoint and other relevant systems) is up-to-date with revised information You will ideally have Experience of working in a client … facing IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework ideally v3 Foundation Must be capable of working unsupervised to agreed timescales Excellent communication skills - both verbal and written Excellent interpersonal skills Ability to develop good relationships with customers Ability … to achieve KPIs and be aware of SLAs and Breaches, escalate where possible Be a team player - share knowledge with co-workers and ensure system (SharePoint and other relevant systems) is up-to-date with revised information You will ideally have Experience of working in a client More ❯

the repairers are to adhere as a Vizion Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when … feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA … actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requests for departmental, regional or client analysis and management. Liaise with designated Regional Network Performance Analyst and Regional Network Controller and More ❯

Listed on London Stock Exchange; Member of the FTSE 250 Index. Responsibilities Develop, implement, and manage the quality processes, methods, and management system to ensure materials that meet or exceed our customers' expectations based upon a broad scope of experience. Ensure that these quality processes, methods, and … management system meet or exceed the requirements of our ISO 9001:2015 and AS 9100 Certifications and are consistent with established standards, customer specifications, and quality goals. Perform roles and responsibilities in accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D … make statistics on various costs arising from customer complaints, and analyze quality data and trends in depth. Responsible for customer audit, assist in quality system certification, annual review, and internal and external audit. Train relevant front-line staff, exchange and communicate customer quality issues, improve quality awareness. Assists in More ❯

and manage security controls and consider lessons learnt in order to protect the bank from potential cyber-attacks and respond to threats. Accountabilities Management of security monitoring systems, including intrusive … prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain … industry knowledge and expertise. Management and analysis of security information and event management systems to collect, correlate and analyse security logs, events and alerts/potential threats. Triage of data loss prevention alerts to identify and prevent sensitive data for being exfiltrated from the More ❯

deliver control changes and process enhancements, to safeguard our customers from fraud harm Apply below after reading through all the details and supporting information regarding this job opportunity. To be successful as a Cybercrime Intelligence Fraud Analyst, you should have experience in Experience working in any of the … limited to eBanking Trojans, POS/ATM malware, mobile malware, webinjects, and phishing kits. Experience with fraud detection and prevention systems Strong Stakeholder management skills Other highly valued skills include: Knowledge of latest social engineering tactics used by cybercriminals Knowledge of Microsoft Powerpoint, Confluence, JIRA and Teams ICA … prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain More ❯

be doing We are currently looking to recruit a well-motivated Contract Coordinator to deliver an exceptional customer service by offering support to management as and when required and always in line with Ricoh's Lines of Business and the Customers` requirements, for one of our prestigious clients. … benchmark and trend analysis reporting to highlight cost savings. Responsible for producing various reports using excel and databases for extracting data to provide management information and cost reporting for client(s). Cover for other roles and escalation point for customer to ensure service continuity and … meet SLA’s. Responsible for compiling invoicing for Finance & recharge data to enable customer to cross-charge internally. Management and gate keeper for Ricoh Site Procedures Guides to ensure up to date content for all sites to allow employees to follow proper procedures and policies to meet customer More ❯

to help improve the overall H&S at Ricoh. To proactively apply the IS45001 standard updating and improving the OH&S management system to reflect where RUK is as a business today and the work activities that it undertakes, this includes all policies, procedures, legal registers and … where H&S performance currently sits and implement corrective to actions to address these areas. To manage the due diligence of sub-contractor information to ensure they have all documentation in place. Following the recently implemented supplier assessment procedure that ensures contractors have required competence to undertake work … H&S concerns that could impact these accreditations. You will ideally have Good understanding of H&S legislation Previous experience with OH&S management systems (ISO45001). Ability to develop and implement high quality risk assessments and safe systems of work. Confident in providing practical solutions in relation More ❯

minded individuals to join our growing team to help deliver quality solutions that meet our customers' needs. Ashton Court is a forward-thinking information systems consultancy and long-standing Microsoft Partner taking a lead in digital transformation. We pride ourselves on being innovative and committed to delivering outstanding … diverse range of stakeholders, from new customers to established partners, through trust, respect, and mutual value. A highly organised approach, capable of self-management and directing others, ensuring that all projects are completed accurately and to the highest standards, reflecting a keen attention to detail and a pursuit … ways to enhance services, introduce novel solutions, and drive continuous improvement within the dynamic landscape of Dynamics 365 and related technologies. Robust project management and organisational capabilities, equipped to oversee multiple initiatives simultaneously, ensuring seamless execution and delivery. A collaborative ethos, paired with a customer-centric perspective and More ❯

and new work to support future programming decisions. We are looking for a highly organised individual with excellent attention to detail and time management skills. If you are a confident communicator and skilled administrator who is passionate about the arts, we would love to hear from you! Job … Programming team in general. Maintain the Artistic Director's diary, arranging appointments and replying to correspondence where necessary. Ensure regular, timely, and comprehensive information is distributed to the appropriate teams within the organisation. Undertake research tasks for the teams around artists and existing and new work, as directed … to support future programming decision-making. Prepare and minute internal meetings for the department where required, including Arts Team, Programming and Programming Information Group. Plan and implement access and assisted live and film performances across the programme in liaison with marketing and operations. Update and maintain databases and More ❯

where possible To help employees in using Gamma IT systems, this could also involve training other employees To document interactions within the ticket management tool To make sure Gamma policies and processes are being followed Training Information Communications Technician Level 3 Apprenticeship Standard After completing your … apprenticeship, you will move into an experienced 1st Line IT Administrator role Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, 9.00am - 5.00pm, In office. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Monday, 2nd June 2025 Start More ❯