passion for technology. Key Duties & Responsibilities: Provide 1st/2nd line technical support, troubleshooting and resolving hardware, software, and networking issues Maintain and support Microsoft Operating Systems, Office Suite, and Active Directory environments Manage and maintain SQL Server environments Perform enhanced networking tasks, including DHCP, DNS, and routing Assist … with PBX management and maintenance Support device management through Microsoft 365, Azure AD, and Intune Manage virtual environments using VMware Handle backup solutions and data storage Ensure excellent customer service by resolving IT issues in a timely and professional manner Collaborate with team members to deliver IT … prioritize tasks to meet deadlines and manage multiple projects efficiently Skill & Experience: Demonstrable experience in a 1st/2nd line support role Proficiency in Microsoft Operating Systems, Office Suite, and Active Directory Strong understanding of SQL Server, networking basics, DHCP, DNS, and routing Experience with PBX management/maintenance more »
Rotherham, Blackburn, South Yorkshire, United Kingdom
Hott Source
will occasionally assist on internal projects shadowing senior IT staff and learning from them. Key Skills: Windows Server administration Active Directory and Group Policy Microsoft 365 (Entra, Intune, SharePoint, OneDrive) Windows 10/11 and macOS MS Office application support Network troubleshooting VMware Benefits include: Training and … avenues due to company size Retail discounts 25 Days Holiday + Bank Holidays Blue Light card (money off restaurants, takeaways, shopping etc.) IT, Windows, Microsoft, Office 365, Active Directory, Group Policy, Support, Engineer, Analyst, Networking, Helpdesk, Service Desk, Technician, Desktop, Server, Security, MacOS, Hardware, 1st Line, First Line more »
known skills to a range of site based problems that may arise A good understanding of operating systems and networking. A good understanding of Microsoft products including Office and Windows 10/11 Utilisation of your knowledge and expertise in attending customer sites to provide an effective, highly professional … to other colleagues Provision of technical vetting as and when required TECHNICAL REQUIRMEMNTS Windows 10//Windows 11 Office 365 suite Active Directory Microsoft SCCM MS Exchange MS Server Intune Previous experience with ServiceNow PERSONAL SKILLS Excellent Communication Ability to work in high pressure environments Previous more »
