Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of NetworkOperations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled … office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The NetworkOperationsManager is responsible … for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of NetworkOperations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled … office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The NetworkOperationsManager is responsible … for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword more »
Summary As the NOC Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial role … in strategic planning, resource allocation, and stakeholder communication to ensure that networkoperations align with the company’s business objectives. Core Responsibilities High Customer Service Standards: Uphold exceptional customer service and business integrity. Conduct: Always be presentable in appearance and manner. Ambassador: Represent the company positively at all … relationships with key customers, ensuring their needs are met and exceeded. and Risk Management: Ensure compliance with regulatory requirements and manage risks associated with network operations. and Technology Adoption: Foster a culture of innovation and stay ahead in adopting new technologies to improve network performance. Role Specific Responsibilities more »
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our more »