1 to 2 of 2 Network Support Analyst Jobs

Company description: Water Utility Company based in Yorkshire region of England. Job description: Network Support Analyst Salary & Benefits: £34,452 - £43,065 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and … days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Network Support Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life … Hybrid Working (1 office day a week Bradford) Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to more »

Overview You have the chance to join a growing Digital IT Services Provider, based in the UK, who specialise in workplace, network, and cloud transformation. As part of the Operations Team, the Network Support Analyst will focus on customer support, optimisation delivery, and project deployments … across key technical pillars. Key Responsibilities for the Network Support Analyst: Diagnose and resolve complex issues with SDWAN, SD-Branch, and Endpoint network authentication. Meet customer SLAs and operational KPIs. Follow company and customer procedures for live environment changes. Provide after-hours support on an … basis. Collaborate with internal teams, vendors, and customers to resolve issues and escalations. Identify opportunities for operational efficiency and customer satisfaction improvements. Handle escalated support queries to resolution. Visit customer sites for support or project activities as needed. Proactively log issues in company and customer environments. Adhere to more »