when needed Candidates should have technical knowledge and experience in the following areas: PC hardware fault finding and repair Microsoft Office 365 Technologies (SharePoint, OneDrive, Exchange) Microsoft Azure General PC and laptop troubleshooting Hardware and software experience, including peripherals and accessories Upgrading hardware, cloning drives, and data backup Installation more »
following is crucial Windows Platforms – Windows 10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365/Teams/SharePoint/OneDrive Antivirus software Intune Endpoint Manager Cloud based technologies (Azure/AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will more »
technology systems and support employees with Office 365-related issues. Key Responsibilities: Office 365 Support: - Provide technical support for Office 365 applications (Outlook, SharePoint, OneDrive, Teams). - Troubleshoot and resolve Office 365 issues. Help Desk Assistance: - Respond to IT support requests via phone, Jira ITSM, or in person. - Diagnose more »
features, updates, and best practices. Requirements: Proven experience in Office 365 migrations. Strong understanding of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Proficiency in PowerShell scripting for automation and management tasks. Excellent problem-solving skills and the ability to troubleshoot complex issues. Strong more »
Directory - Deployment * Azure - Including Migrations and deployments * Azure Virtual Desktop (AVD) installations/deployments * Exchange Server and Office 365 Migrations * SharePoint migrations * MFA/OneDrive If the skill set is relevant, matches your experience and you're interested, please send over your CV. more »
of standard software’s/application like Adobe, browsers o Basic installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive) o Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles o Basic understanding , mail configuration and troubleshooting of Mobile Device more »
a similar role Previous experience in an MSP role Experience installing Hosted VoIP including 3cx Experience with Microsoft Cloud Based Services including 365, SharePoint, OneDrive & Teams Experience with Microsoft Windows OS 1 years+ Networking/Routing/Firewall skills and experience Hands-on experience of network design, implementation and more »
the service desk team, ensuring rapid and effective resolution of IT-related issues. Deliver hands-on technical support related to Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in … an IT service desk or another IT related team. Comprehensive understanding and experience with ITIL v4 best practices. Proficiency in Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Solid background in IT asset management best practices. Experience with Fresh Service or equivalent ticketing system. Demonstrable ability in all areas more »
